Reviews
natalie s.
Absolutely LOVED my experience with Ed Smith Flowers! Not only was the bouquet beautiful, but to my surprise it was delivered (locally) within 12 hours of purchase!! I look forward to utilizing you guys again, thank you!!
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Florist's Response:
It was our pleasure Natalie. Thank you for shopping local! We look forward to working with you again in the future! - Steve
Joy D.
The flowers that were delivered were perfect. The individual that received them was very pleased and surprised.
Thank you for the arrangement and the wonderful delivery service.
Joy
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Florist's Response:
We're very glad to hear that they enjoyed their flowers! Thank you Joy! - Steve
Kathy S.
I have never used this florist before but the delivery was on time, ordering was easy and the flowers were so beautiful!!!! Great job!
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Florist's Response:
Thank you Kathy! We're very pleased that you enjoyed both the flowers and the overall experience! - Conner
Carolyn T.
We appreciated the prompt delivery of the “Festival of Color” bouquet last week! We were texted a photo of the flowers from the recipients. It looked like there were not as many colors of carnations represented as were in the photo we ordered from. However, I’m sure they are enjoying it!
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Florist's Response:
Thank you for the review Carolyn! We appreciate your feedback!
Brad R.
Ed Smith's Flowers did a great job getting this to my wife on her first day of work. I ordered it online and 3 hours later it was in her hands!
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Florist's Response:
It was our pleasure Brad. Thank you for the review! - Steve
Zachary W.
The flowers were absolutely beautiful and they were delivered on time. I would definitely reccomend buying flowers from this business.
Jacob C.
The arrangement smelled wonderful and looked lovely! My girlfriend loved the flowers and the delivery was very quick!
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Florist's Response:
Thank you Jacob! We're glad she loved her flowers. Thank you for the review! - Steve
Timothy B.
Beautiful arrangement, very pleased
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Florist's Response:
It was our pleasure! Thank you for the order and for the review! - Steve
Tracy H.
Ed Smith’s flowers always has the perfect arrangement for any occasion and I know my flowers will be of high quality and delivered promptly. Thank you for carrying forward Ed Smith’s business ideals!
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Florist's Response:
Absolutely our pleasure Tracy! Thank you for the review and thank you for your continued business! - Steve
Pamela M.
Excellent customer service and beautiful product delivered. We are fortunate to of found them. Thank you from Idaho to Ohio.
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Florist's Response:
Absolutely our pleasure Pamela! We are glad we were able to be of service to you! - Steve
Valerie V.
The flowers were so amazing and beautiful! The delivery was super quick! I recommend 100%
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Florist's Response:
Thank you Valerie! We're so happy you enjoyed them!
Conner
Megan E.
The flowers were delivered on time
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Florist's Response:
Thank you for the review Megan! It was our pleasure!
Linda A.
Ordered a birthday bouquet for a family member out of state and they did a great job flowers were beautiful and it was delivered at a reasonable time would order from the again!
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Florist's Response:
Thank you so much Linda! We're glad you were happy with our service.
Conner
Ronni B.
Ed Smith's flowers continues to make it super easy to choose, order and deliver a nice quality product every time. I ordered a last minute Get Well arrangement and it made it over to the hospital within a couple hours. This is why we keep choosing for all our floral needs!
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Florist's Response:
Absolutely our pleasure Ronni! We're glad you were pleased with the ordering process and arrangement. Thank you for the review and for your continued business!
Judith A.
I use Ed Smith’s florist for all of my arrangements needed in Dayton Ohio. They have always been beautiful and enjoyed.
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Florist's Response:
Thank you Judith! We're so glad you've been happy with our work.
Conner
Thomas K.
Great selection. Very friendly staff. Received flowers were better than expected. Will use this florist again!
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Florist's Response:
Thank you for the review Thomas! We're glad you were pleased with your entire experience. We love earning repeat customers and look forward to working with you again!
Stephen C.
Ordered the designer's choice arrangement and it exceeded expectations. 100% reccomend.
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Florist's Response:
Thank you Stephen! Our staff loves to get creative, so thank you for trusting their judgement to make something unique and beautiful!
David D.
I ordered the Grand 3 dozen Long Stem Rose Arrangement with Baby's Breath set for Valentine’s Day delivery. When I ordered the arrangement, I ordered it online. About 515p on the day of delivery, I contacted Ed Smith’s to see where my arrangement was. This was supposed to be delivered to my wife at our business we own. The arrangement was a part of our celebration for the day and we headed to Cincinnati for dinner. I was told by a representative that all the arrangements for the day had already been delivered and all of their drivers were already back at their facility.
I gave the representative all of my email confirmation information and initially he couldn’t find my order. After a few minutes, he was able to locate it. The representative did apologize to me and my wife. I was credited for half of my total back $169 of $338 and she received her flowers the next day.
This experience was terrible and if it wasn’t for the representative I would probably just got to another area florist.
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Florist's Response:
Hi David,
I'm one of the owners and coincidentally the representative you spoke with Wednesday. As I explained Wednesday our website and point of sale system normally talk to each other flawlessly, but due to a glitch your order never made it to us. After I located your order and asked how I could make the situation right for you, you mentioned that you and your wife were headed to dinner, so delivering the arrangement Wednesday was impossible. I offered to refund you half of the order and deliver it early on Thursday which you indicated would be good. You then asked me to personally explain the situation to your wife and apologize to her which I did. I have since contacted our website provider about the glitch and they are looking into it. All I can do at this point is apologize again for the glitch that ruined your evening with your wife. I hope you have a wonderful day.
Conner
Fredrick S.
Gorgeous arrangement delivered on time! Flowers were high quality and the recipient was very pleased!
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Florist's Response:
Thank you Fredrick! We are so glad they liked them!
Conner
Elliott H.
Great service and product, as always.
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Florist's Response:
Thank you Elliott! We appreciate your business and continued support!
Toan H.
Arrived in a timely manner, flowers were beautiful
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Florist's Response:
Thank you Toan! We are so pleased you enjoyed the arrangement!
Felycia R.
I was VERY impressed with the arrangement and so was Jocelyn my God Daughter! Your professionalism has made you all my new go to florist. THANK YOU SO MUCH!
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Florist's Response:
Thank you Felycia! We're very happy that you are so pleased with the arrangement and your experience! We look forward to working with you again!
Daniel S.
Beautiful flowers and I sent to the wrong address. The driver could not have been nicer! Found the correct address and made the deliver @ no additional cost!! Thank you all!!!
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Florist's Response:
Our pleasure Daniel! We will pass along your thanks to the driver! Thank you for the review!
Gay A.
Our daughter loved her birthday surprise!
The flowers are gorgeous!
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Florist's Response:
Thank you Gay Ann! We are very pleased you were happy with the arrangement you ordered!
Charlotte A.
I did not see the floral arrangement that I ordered. I looked at all the flowers. Unless the arrangement was done in some other fashion or color it was not there. I'm highly disappointed and truly feel like I was robbed.
UPDATE: After speaking with Conner my disappointment was turned into complete joy and appreciation. The situation was addressed and fixed and I definitely will continue to use Ed Smith for all of my floral needs. Thank you so much Connor for your quick response, I truly appreciate it.
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Florist's Response:
I am so sorry your arrangement wasn't there Charlotte. I remember placing your arrangement on the delivery table and our driver came back with the delivery tag. I don't know whether it never made it out of the flower room for the service, or if something else happened to it. Regardless, all I can do at this point is apologize and offer to make it right. Please give the shop a call at (937) 222-9441 and ask for Conner or Steve, and we will do everything we can to help turn your negative experience into a positive one.
Dilara K.
I've had an excellent experience with Ed Smith's. I've online ordered a bouquet of sympathy flowers from them to be delivered on the same day. They hand-delivered the flowers a couple hours after I ordered them. The bouquet was skillfully prepared, and the flowers were fresh and beautiful looking. Thank you!
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Florist's Response:
Thank you Dilara! We are glad that you we're satisfied with your entire experience. Thank you for the review and thank you for trusting Ed Smith Flowers and Gifts with such an important and meaningful delivery.
JEREMY F.
Thank you Ed Smith’s Flowers!
You we’re on time with a beautiful flower arrangement just as promised. I will definitely be a return customer!
Jeremy
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Florist's Response:
Thank you so much Jeremy! It was our pleasure and we look forward to serving you again!
Ashia B.
Yes They where sooo Beautiful And she was Soo surprised and Loves them. Thank you I will be ordering a lot more now
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Florist's Response:
Thank you Ashia! We're so glad she liked them!
Conner
David B.
I order flowers every year near my mother's birthday to display at the mausoleum where she and my dad are inurned. When I went to the website, the arrangement I have sent in the past wasn't any longer available, so I asked for a custom arrangement using the same blooms and colors. The arrangement was gorgeous.
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Florist's Response:
Thank you David! We're very glad that we were able to create a custom arrangement that you found fitting. Thank you for your continued business and for taking the time to leave us a review!
Victoria J.
The flowers exceeded our expectations. They were beautiful. Thank you so much for your service.
The Johnson Family
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Florist's Response:
Thank you Victoria! We're so happy you were pleased with your arrangement! It was our pleasure to be of service!
Tommy J.
Excellent experience! Called to make sure they had everything correct for me and got it delivered same day and right on time!
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Florist's Response:
Thank you so much Tommy! You were so kind!
Conner
Donald G.
My wife really enjoyed the floral arrangement and it fits perfectly in her office. Great job as usual
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Florist's Response:
Thank you Donald! We're so happy to help!
Clark M.
Always an excellent experience. I do not hesitate to place an order online. Customer service is also excellent. If there is a question -- they will call and ask your preference. What could be better!
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Florist's Response:
Thank you so much Clark! We're just happy we could help out!
Conner
Candace R.
The Terracotta Flower Time was just exquisite! I would recommend Ed Smith's Flowers and Gifts to anyone.
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Florist's Response:
Thank you Candace! We appreciate your business and are very pleased that you were happy with the arrangement!
Rhonda S.
The quality of the product was excellent. I attended a funeral both and the planter was displayed. I didn’t have to guess which one was sent from me. I felt it represented the love I have for the family. Thank you!
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Florist's Response:
Thank you Rhonda! We're very glad that you were pleased with the afghan blanket and planter you ordered. Thank you for being such a long-time customer!
Diana M.
Ed Smith's was very cordial and friendly. The hospital forgot to deliver the arrangement and my niece had been discharged, but Ed's Smith made sure she got it delivered to her home. Very appreciative of them following through.
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Florist's Response:
Our pleasure Diana! We're very glad you were satisfied with your experience with our staff!
Perry B.
Liked It... Looked Nice ... Quick delivery
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Florist's Response:
Thank you Perry! We're glad you were satisfied with your experience!
Kimberly S.
Flowers were beautiful! easy and quick delivery!
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Florist's Response:
Our pleasure Kimberly! Thank you for choosing Ed Smith Flowers & Gifts!
Judy A.
I got this for my friends birthday which made her very happy and she loved it
Great Job ❤️
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Florist's Response:
Thank you for the feedback Julie! We're very glad she loved her arrangement!
DANA M.
The arrangement was spot on!
I added a special request and Conner was only too happy to help. That made the flower delivery very much more special.
Highly recommend Ed Smith's Flowers and Gifts.
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Florist's Response:
Thank you Dana! We were happy to assist!
Karen M.
The flower arrangement arrived in a timely manner! It looked wonderful! The instructions I gave were followed and my parents loved the flowers. Thank you!
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Florist's Response:
Thank you Karen! We're so happy they loved them!
Karen W.
Thank you, she said it's gorgeous!
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Florist's Response:
Our pleasure Karen! We're glad she loved her Peace Lily! Thank you for the review!
Robert S.
My wife loved them and it made her day! Ed Smith Flowers has bee an go to for our family for years and will be for years to come.
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Florist's Response:
We're so glad that she loved her arrangement! Thank you for your review and for being such a loyal, long-time customer!
Kathleen B.
I ordered these for my nieces who are 4 and 7 and were having their tonsils removed on the same day. They came right on time and are really even better than expected. the Florist included lots of flowers and made the presentations cheery and delightful. Great job Ed Smith's Flower and Gifts- thank you!
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Florist's Response:
Absolutely our pleasure Kathleen! Thank you for the glowing review!
Kristin F.
Birthday present for family. Flowers were beautiful!
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Florist's Response:
Our pleasure Kristin! Thank you for the review!
BOBBI S.
I'm 68. I've never ordered flowers elsewhere because Ed Smiths is my go too. The flowers were beautiful and fresh. Very nice.
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Florist's Response:
Thank you so much Bobbi! We're so glad you liked them!