115 Reviews
Doesn’t look like the same flowers but okay.
EBS Floral never disappoints. They're affordable, personable and professional. I have been a client for several years and my review hasn't wavered.
Flowers were delivered on time and the arrangement was beautiful, more actual flowers than I expected. We’ll done ✅
Very pretty bouquet and it was delivered right on time. I did request no roses, but there was a large red rose.
Simply marvelous
----
Florist's Response:
Thank you !!!
We sent flowers to a friend recovering from surgery. They sent a photo with a thank you text. Although the flowers arrived in a timely manner, they were slightly wilted and looked nothing like what we ordered. They were poorly arranged and the flower selection was not the same. Not even the same color or size.
The flowers were very pretty although not like the ones in the picture. However, the vase is clear not white and would not stand up straight but keeps rocking back and forth. I can't believe that I paid good money for flowers that would not stand up and the vase is useless for future flower arrangements.
I ordered flowers 2 days ago. They were suppose to be delivered the same day and they have yet to be delivered. I wanted it to be a surprise but now it is not.
I decided to not order a certain type of flowers, but thought I'd try the Designer's Choice Deluxe. Well.... They did a GREAT job! Thanks EBS from a new customer from the Pacific Northwest!
I chose the designers choice. It was absolutely STUNNING! I live in GA., my mom had just moved into a condo. It was so early of her move in, I didn't even know what to tell them where to put them. I called the shop and she able to tell me a guestimate of when the flowers would get there so my mom could go down and get them. We send flowers to each other all the time. I WILL BE USING THEM EVERY TIME NOW!!! Thanks EBS
The flower arrangements are always great. On time, and bigger/fuller than expected. Love EBS
Excellent. The Girl I love was thrilled!
Jim
Just what I wanted. On time, at a good price.
Well the recipient said she was surprised that no one took the plant because it was just left on the step outside before she got home!...not good!!
Everything looked good and went well
Process was fine but the delivered product was subpar. Not sure I will use service again.
I really appreciate your service your in time and your flowers are fresh I am now a loyal customer
Thanks for helping me out a BIG SMILE on my cousin face...You will always be my one and only flower shop
You did well. Flowers delivered on time and my friend was happy . Thank you.
Received what I ordered!
----
Florist's Response:
Thank you so much for taking the time out to give us Review our customers and put is very important to us and we appreciate you thank you
The floral arrangement was absolutely beautiful and Was super excited that they delivered the arrangement outside their delivery time frame!!!
Thanks Kim for your (gifts)excellent customer service & the perfect floral arrangement...
Happy customer. This is my second time ordering with them. Will order again! Thanks
The flowers were beautiful and they delivered quickly
Excellent service, strongly recommend
My gift was THE best Gayle got.
The flowers were just like the picture!
This was a gift to my wife from myself, and our son for Mother's Day. It arrived on the day we specified and the flowers were all very fresh and beautiful. My wife LOVED them!
This was perfect and exactly as pictured.
Thanks!
The arrangement was beautiful.
My daughter was delighted to receive a beautifully arranged tulip bouquet we ordered from you to honor her during Teacher Appreciation Week. Our hometown of Holland, Michigan, is having its Tulip Time Festival this week, so she appreciates seeing a beautiful tulip bouquet on her desk. A lovely reminder of home! Well done. Thank you so much.
Thank you so much the flowers was amazing and I love how y’all put everything together for me.
My wife was so happy with the flowers, but you guys forgot one of the important thing...the card of who sent it to her. Other then that everything was OK. Thank you!!
Went very well, will order from them again and definitely recommend!
I was truly amazed by how beautiful the standing spray and casket spray was. They far exceeded my expectations. I will definitely be a customer again and recommend EBS to everyone.
Four of the larger flowers were broken in the middle of the stem and three of the roses were limp and hanging over, the day after they were delivered. Paid for premium flowers. Very disappointing!
Found EBS Flowers and decided to give them a try and was definitely satisfied with the quality and customer service. I will definitely be back.
Wonderful, everything was great.
EBS has easily become my favorite Florist ! Kym always goes above and beyond to accommodate me . Thank you so very much for your professionalism ♥️♥️
Pat Smith
Flowers were delivered on time and a great value for the cost. I asked for a sympathy bouquet that was filled with bright flowers. EBS did a wonderful job putting together an arrangement that fit within my budget but also looked beautiful and full.
I requested a delivery by a certain time, and they far exceeded my expectation! I will use their services again! Very pleased!!!
Ordering was very easy and the flowers were beautiful! Highly recommend.
I totally enjoy working with Kim !! She’s very professional and helpful and detail oriented. She’s going to be my go to Florist forever ♥️ . Thank you so very much ♥️
The arrangement was nice, the customer service was good, but rushed and the creativity was refreshing.
I sent get well flowers to a friend recovering from surgery. She was very happy to receive them and thought it was a beautiful floral arrangement with bright flowers and fresh greenery. It instantly made her feel better and brought a smile to her face. Ordering was easy and delivery was on time. I am very pleased with the service I received!
What a beautiful arrangement! I appreciate EBS for being so considerate in the delivery so that nothing was displaced or damaged. Thank you so much.
Loved their service. They kept all lines of communication open with me throughout my order and delivery process. Would definitely use their services again in addition to referring someone I know to them. Very courteous staff.
My mother in law loved them! Thank you so much they were beautiful!
The shop owner was very accommodating and helped me find an alternative for the blooms that she didn't have in stock. She was able to give us next day delivery and went above and beyond to make it happen.
Very professional, easily accessible and delivered right on time ❤️
Amazing floral arrangements and amazing prices!!!
The product and service was excellent Thank you.
I appreciate the service I receive from the staff. I highly recommend EBS floral shop.
The flowers were beautiful and my sister inlaw really enjoyed them thanks so much
I absolutely loved speaking to the Owner of EBS Floral about my floral arrangement ! Her Customer Service skills are 100% above average , something that we need more of in today’s society . I will definitely use her for all of my floral needs
The arrangement was beautiful! Great Customer Service!
When I first placed the call to order the floral arrangement for our mothers, mother's day flowers. The Lady that answered the phone was very personable, professional, and fun. She made sure she repeated my order back to make sure it was accurate and also the words that we asked to be printed on the card that she offered. She was truly all about quality customer service. I will use EBS Floral Shop for all of my flowers for any occasions.
I would like to say thank you for making my Mother's flower arrangement. She was ecstatic when she received them. I live out of town and I will reccomend you all, to anyone that needs an arrangement in the Milwaukee area. You gets lots of stars for you touch her heart, she loves yellow flowers and you did it up for her. Thanks once again for helping me make Mother's Day special to my mom when I could be there.I will be using you all, all the time for my flowers arrangement. Much love you Crystal Rennicke
I would like to say thank you for making my Mother's flower arrangement. She was ecstatic when she received them. I live out of town and I will reccomend you all, to anyone that needs an arrangement in the Milwaukee area. You gets lots of stars for you touch her heart, she loves yellow flowers and you did it up for her. Thanks once again for helping me make Mother's Day special to my mom when I could be there.I will be using you all, all the time for my flowers arrangement. Much love you Crystal Rennicke
The flowers looked exactly like it was shown on the website. They looked really nice. I also didn’t have any problem with the delivery.
I called EBS with a last minute order for a single white rose to be given to a student at Marquette who was given an award in memory of our daughter. EBS’s creativity, warm customer service and on time delivery was deeply appreciated. With deep gratitude I thank you. Blessings on the gift you are to those in need of flowers.
I called another florist to order flowers for my daughter's birthday. I wanted something other than what was displayed online. When I proposed my price range the sales person was rude and sarcastic. I found EBS Floral on a web search and took a chance on the "designer's choice" arrangement which was within my budget. The arrangement was delivered on time and is gorgeous! Very nice selection of flowers!. Easy process and I'm so pleased with the flowers, as is my daughter. Thank you so much!
The ‘Simple Devotion’ flower arrangement was simply the best! Many thanks to Kim for making the recipients Teachers Appreciation & Mother’s Day week special. Great service from the time I placed the order to delivery, which was in time as promised.
I thought it would be better if I spoke to someone in person but I called after hours. I ordered online with the hopes that everything went smoothly. My aunt called me the next day to thank me for the lovely birthday flowers and card that was delivered to her. I love when things work smoothly.
The service was phenomenal support your local small businesses!!!! Thank u for the condolences stay safe!!!
------
Florist Response:
I am so glad that you love the flowers that your aunt received and thank you for choosing EBS floral shop. Thank you for allowing us to help make her day so special
Excellent service, patient and friendly will recommend them to anyone . Will be using their services more often. For all men who wants to cheer your lady up shop EBS Floral.
----
Florist's Response:
Thank you so much for your positive review. We appreciate your business and you as a customer..Thank you for choosing E.B.S Floral Shop
Great service mg mother loved her flowers
Costumer service was excellent very kind and helpful. Delivery on time very professional. And yes my Wife loved them thank you so much! Will be calling back in the near future!! God Bless
The online flower arrangement pictures don't compare to the actual inperson pictures. My flower arrangement was absolutely beautiful and it was also delivered on time.
EBS is a professional company and their customer service is impeccable. If you're looking to purchase a bouquet of flowers for that special someone, friend, or any occasion EBS is the place to go.
Thank you EBS team!
Regards,
Autumn .
----
Florist's Response:
Thank you so much for choosing EBS floral shop we are so happy for your wonderful review we appreciate you as a customer and we are so glad that you are satisfied with your order thank you once again for choosing EBS floral shop
Thank you the arrangement provided was beautiful.... thank you again.
----
Florist's Response:
Thank you so much for your wonderful review! Thank you for choosing EBS floral shop for your floral needs.
Thank you for the follow-up phone call.
Thanks so much the Plant was Beautiful Mrs.Gail Cook Family was very satisfied and will recommend this company to others.
The flowers were lovely and smelled amazing! Also, thank you for making sure they were delivered on time despite’s their being a snow storm. Will def order again if I need flowers delivered in mke.
----
Florist Response:
Thank you so much for choosing EBS floral shop !! We appreciate all our customers and we thank you for your kind words and and trusting our floral designers to make a beautiful arrangement.
Great once again satisfy
----
Florist's Response:
Once again thank you so much for your positive review we at EBS floor really appreciate you as a customer and we're so glad you enjoyed your arrangement
Love!!
----
Florist’s Response:
Thank you so much for choosing EBS floral shop and such a wonderful review. I hope we will see more orders from you in the future
This is my 2nd time ordering from this florist and I am very satisfied with their prices, service and products. I would highly recommend!
----
Florist Response:
Thank you so much for choosing EBS floral shop and and thank you for your kind words
We haven't seen thr arrangement but the young woman we talked to was very knowledgeable and very delightful. Truly enjoyed talking with her! Hpe you send me a picture of the arrangement seeing we are from El Paso Tx and we won't be at the services. Thank you
Thank you so much. The arrangement was absolutely beautiful.
----
Florist's Response:
Thank you so much for your review and for choosing EBS floral shop I hope that this arrangement give you peace during this time of grieving.
Wonderful flowers, easy to order, great customer service.
Flowers were nice and delivered on time, however they had the wrong person's card in them! We got a laugh out of it, but you know, it was a mistake, so I should mention it.'
------
Florist Response:
Thank you so much for taking the time to fill out the survey I apologize for the mistake we have made and I appreciate your feedback and I will speak to my staff ASAP and thank you for choosing EBS Floral.
My son and I wanted to get flowers for his mother/my wife for Mother's Day. In this time of isolation and social distancing we shopped online, but wanted to support a local business. We found EBS Floral online. The website was easy to navigate and the ordering process was easy. The flowers were delivered when we asked, but most of all they were as beautiful as the online pictures. No bait and switch.
A wonderful experience that made everyone happy
My mother Loves her plant.
The order was delivered in a timely manner, the customer service I received was very gratifying.
------
Florist Response:
Thank you so much for your beautiful review we appreciate you as a customer thank you for choosing EBS floral shop thank you for choosing EBS floral shop
The flower arrangement was beautiful! I really appreciate the care you took in making this arrangement, especially during this time. And I am very grateful for the phone call letting me know you might need to make substitutions as certain things aren't available right now. It turned out beautifully! Thank you!
I was notified ahead of time that there would have to be some changes to the vase and the flowers in the arrangement I ordered, and because of this they upgraded my order to deluxe. The arrangement that arrived was beautiful. My wife, whose birthday I ordered the flowers for, actually liked the flowers she received more than the ones in the picture of the arrangement I ordered. Thanks to EBS for doing a great job with the arrangement and notifying me ahead of time about the substitutions.
----
Florist's Response:
I hope to hear from you again and have a wonderful day and be safe
I Was very happy with the service the delivery person went above and beyond and made a call to make sure before she went that my daughter was going to be there to receive the flowers that was very sweet. I will plan on getting flowers from you again in the future thank you
----
Florist's Response:
Thank you for choosing CVS floral shop I appreciate the wonderful review. I also thank you for the understanding change. other calls to make sure that your daughter gets the delivery on time. EBS floral shop appreciates all our customers and we just want everyone to get their delivery on time and be safe. Thank you again hope to hear from you soon
many fallen pedals and a broken stem
you knew that the product was not up to par (hence you offered a $7 refund without my initiative) so why deliver it??
------
Florist Response:
Thank you for your review. I have evaluated your review and I agree with you about the delivery. The driver notify me that they did try to contact you but the phone number was international. But that's still is no excuse for the delivery. I will be contacting you via email about your review. We like for all our customers be satisfied and happy and thank you for taking your time out to let us know. Once again thank you for choosing EBS Floral Shop.
EBS Floral never disappoints; My lady is always happy with what is delivered and they always get her flowers to her on time and in great shape. Highly recommend this place to keep the loves in your life smiling!
Delivery was courteous and prompt. Recipient enjoyed the flowers.
------
Florist Response:
Once again thank you for your wonderful review and thank you for choosing EBS Floral. We are so glad that they enjoy the flowers.
Everything was very simple and easy!!
----
Florist's response:
Thank you so much for choosing EBS floral shop I am so happy that your experience with us was good. We look forward to you choosing EBS floral shop again!!
We didn't have extra money but wanted to show my husband's mother that we love her and wish her a happy Birthday. She absolutely was shocked and loved her flowers. Thank you for making her feel special.
----
Florist Response:
Thank you so much for the beautiful review. I am so glad that you appreciate our work. we at EBS Floral Shop try to do our best for each design and I thank you for taking the time to write a review.
Great service, thank you!
The plant was beautiful, I greatly appreciated your service. Thank you
Professional, exceptional Customer Service, and very helpful. Plant was delivered on time to the location. EBS Floral is highly recommended in my book. Thank you so much.
Thank you it was beautiful
very beautiful and on time, highly recommended
They were amazing! They even sang to my mom for her birthday when delivering the flowers!!! They went above and beyond and I will forsure be back!!
Excellent arrangement, my wife loved them!
Prompt, Excellency, completely satisfied! Thank you!
----
Florist Response:
Thank you for choosing EBS Floral Shop
Felt like it was thrown together didn’t take time didn’t really match the picture did emailed me stating that the vase and flowers were an exact OK Thought we would try to do a better job of compensating with they had
----
Florist's response:
I apologize for any inconvenience with this arrangement. We take pride in our work and I'm sorry you're dissatisfied. I would like like to offer you a 20% discount if ever you want to order from us again.
Thank you so much for your efficient and beautiful blossoms created for a dear friend on her birthday. I will definately be a returning customer.
Amazing customer service!! Beautiful arrangement and great deal, went with the designers choice. Will definitely be ordering from them again!!!
Personalized attention with order and to a rather difficult delivery. Thank you, Kim. Recipient loved flowers!
The experience was wonderful! Easy to submit the order and the flowers were delivered later that day. I was told they were beautiful.
Excellent, prompt, and professional service. 5/5 Would Recommend
Didn't look as nice as the picture.
Quick and easy online order. Prompt same day delivery. And the girlfriend loved her flowers! Thanks EBS!
It was very easy to order a beautiful bouquet for my daughter. They delivered it same day within just a couple hours of my online order. Very happy with EBS Floral Shop. I would definitely use their service again.
Thank you EBS Floral for making my sisters birthday so special. This is the 2nd year that we've ordered flowers on line. With her in one state and my mom and I in another it makes getting a surprise to her very hard. You make it so easy and very special. My sister has said each time the flowers have been beautiful and very fragrant. Thank you!!!
Fast delivery and beautiful flowers.
Great customer service. Would always order from here.
The designer's choice flowers were lovely and the hand-written note was a wonderful surprise!
Beautiful flowers at a reasonable price. The customer service and follow-up was outstanding. I will definitely use EBS again when I get in trouble with my wife.