38 Reviews
It was OK but not great. I suppose I got what was shown on the website, but I think it looked better online. Also, I felt the delivery cost was unclear until near the end of the checkout process and was possibly excessive.
Flowers turned out amazing and there was no problem with the delivery! Successfully surprised someone for their birthday and they loved the bouquet!
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Florist's Response:
Thank you so much Kenady for the great review! We are happy to hear that your recipient enjoyed their birthday surprise! Let us know the next time you want to celebrate with flowers!
We sent this arrangement to dear friends for the loss of their sweet mom. The arrangement was beautiful. We thought it was better than the photo. Thank you for your attention to detail. Also, ordering online was very user friendly.
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Florist's Response:
Thank you so much for taking the time to leave such a positive review! We love putting together these orders and exceeding expectations. We hope it brought some peace and comfort to the recipient. You are so very welcome, and we are always here to help.
Thank you,
Drummers Floral Team
Amazing!
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Florist's Response:
We appreciate your positive feedback, and we hope the kids had a great time at JOBS! We are always here to help.
Thank you,
Drummers Floral Team
They were excellent to work with!
Very accommodating!
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Florist's Response:
Thank you so much for the positive feedback, Paula! We are always willing to make changes to an order per your requests. Let us know the next time we can help!
Thank you,
Drummers Floral Team
Absolutely beautiful!
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Florist's Response:
Thank you for taking the time to leave us a review! We are so glad we could enhance the holiday for your recipient. Let us know the next time you want to celebrate with flowers.
Thank you
Drummers Floral Team
Great service and everything looked great - just as advertised. Thank you!
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Florist's Response:
Thank you so much for taking the time to leave a review! We are happy to meet and exceed your expectations. We are here to help for any future requests.
Drummers Floral Team
Everything was great except the card with the note wasn’t with the flowers. There was the plastic card holder but no card so that was disappointing. If not for that it would have been 5 stars.
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Florist's Response:
We are so sorry the card got misplaced! We did include the card/envelope, as we always attach it to the outside of the bag to protect the flowers in this cold weather and still show the delivery information for our driver. I'm wondering if maybe the bag got thrown away with the card still taped to the outside. This is something we may reconsider doing going forward to ensure the card does not get misplaced. Thank you for bringing it to our attention.
Drummers Floral Team
the recipient called to say the arrangement was very bight and cheery. Really help to pick up spirits!
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Florist's Response:
We are so happy we could brighten her day! Thank you for taking the time to leave a review. We can't wait to help with any future requests.
Thank you,
Drummers Floral Team
10/10
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Florist's Response:
Thank you for the positive review Riley! We are always here to help. :)
Drummers flowers are absolutely gorgeous. They were a beautiful arrangement of fall colors. My mom loved them!!! Thank you so much being able to deliver them on such short notice
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Florist's Response:
Thank you for taking the time to leave a positive review. We are so happy your mom loved the Autumn Vibes we shared with her!
Drummers Floral Team
I was so happy I chose to use Drummers after looking at their website and reviews. My daughter was very happy with the flowers she received. I will certainly use them in the future. Thanks so much for going above and beyond to make my daughters day.
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Florist's Response:
Lindsey, we are so happy to hear that we met and exceeded your expectations! We really appreciate your support, and we hope your daughter thrives at her new job!
Thank you,
Drummers Floral Team
Highly recommend! If you’re looking for a special gift or a beautiful flower arrangement for an event, purchase through Drummers Floral. Courtney at Drummers went above and beyond with our order—she made the chime we purchased look absolutely beautiful. We will certainly choose Drummers first for any future events!
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Florist's Response:
Thank you so much for such a positive review, Sara! We always try to go above and beyond for all of our customers. We appreciate you and look forward to helping you again.
Drummers Floral Team
Beautiful as always. Super happy with your floral service.
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Florist's Response:
Thank you so much for leaving such a positive review! We are always here to help send some positive plant vibes. :)
Drummers Floral Team
Ordered online, easy website to use. Arrangement was full and colorful. Flowers were beautiful and fragrant. Delivery person was delightful. First time I had ordered but won’t be the last.
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Florist's Response:
Thank you so much for leaving such a positive review! We love the Spring Fling arrangement too, there is just so much beauty in that little cube. Can't wait to help in the future, Michael!
Drummers Floral Team
Did a very wonderful job on my order.Great work
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Florist's Response:
Thank you for taking the time to leave us a great review! It was fun choosing the nicest plants to include in your order. We are always happy to help!
Drummers Floral Team
Thank you, you knocked it out of the park!
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Florist's Response:
Wow, thank you so much for your positive review! We are so happy we could make Grandma's day so special.
Drummers Floral Team
I have had several great experiences that were beyond my expectations in flower/plant delivery but this was definitely not one.
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Florist's Response:
Thank you for taking the time to leave us a review. We have attempted to reach you via email and phone to discuss your experience and why you were unhappy. We always strive for excellence and would love to make this right. Please call the store at 507-388-4877 as soon as you can to discuss this matter further.
Drummers Floral Team
excellent
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Florist's Response:
Thank you for taking the time to leave a review. We are always happy to help send some blooms!
Drummers Floral Team
She loved it.
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Florist's Response:
That's so good to hear! Thank you for taking the time to leave a review.
Drummers Floral Team
Absolutely beautiful! It was perfect for the occasion. Highly recommend Drummers for flower arrangements.
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Florist's Response:
Thank you Jody for your glowing review! We are always here to help and appreciate your business.
Drummers Floral Team
Beautiful flowers! Thank you!
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Florist's Response:
You are so very welcome! We really enjoyed putting your order together and hope to help again in the future. Thank you for taking the time to leave us a review!
Drummers Floral Team
The plant delivered was as expected and looked beautiful. The plant was clean and well potted. Thank you.
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Florist's Response:
Thank you so much for taking the time to leave a review! We take pride in our work and are happy to send a beautiful plant for any occasion.
Drummers Floral Team
The Plant was OK....I was not thrilled with the size for the upgraded pricing. Also the hand writing on the card was atrocious. Not sure if I will frequent this shop again.
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Florist's Response:
We have addressed these concerns with the customer directly. Thank you for your review and it will help us strive to be better each day.
Drummers Floral Team
Everything was great.
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Florist's Response:
Thank you so much for taking the time to leave a review, Brent! We are always happy to help.
Drummers Floral Team
The only thing I could complain about is I ordered flowers for delivery as a suprise for my husband, however they called him to make sure he would be home, which definitely ruined the whole suprise factor.
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Florist's Response:
Alan, thank you for taking the time to leave a review. It is our policy to always call ahead to make sure someone is home before a delivery, especially with out-of-town orders. This also helps eliminate an additional delivery attempt. We are sorry if it took away the surprise, but we are glad he liked the flowers.
Drummers Floral Team
I expected a RED one, instead they sent WHITE. Very disappointed .
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Florist's Response:
Per your order details page, it does indicate that the color will vary and to call for availability. The white poinsettia was appropriate to be sent for a sympathy gift. We are sorry that you were disappointed, but we know a beautiful poinsettia was received. Thank you for taking time to provide feedback.
I ordered this arrangement online to be delivered to my daughters work for her birthday. She loved them! I called ahead to make sure they could deliver in a certain time frame, same day, and they got it done! Thanks so much, Drummers! You're the best!! You made the day!
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Florist's Response:
You are so very welcome! Thank you for taking the time to leave a review!
I called before delivery. Thank you for being concerned that you could deliver as soon as possible. Your efforts were appreciated.
I heard from my sister. She was wowed by your Poinsettia! Thanks so much!
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Florist's Response:
So glad we could brighten your sister's day! Thank you for your order and we look forward to working with you again!
Drummers Floral Team
GREAT.
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Florist's Response:
Thank you for the review!
Drummers Floral Team
I ordered this arrangement on Sunday for a Monday 2pm memorial service. It arrived and was beautiful! I didn’t get to see it in person because I live in New Jersey, but my brother sent me a picture and it looked just as advertised. I ordered the “Carnival” arrangement. Excellent service.
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Florist's Response:
Thank you for your review! We are so happy you liked your arrangement.
"Hayride" were absolutely gorgeous, They were bigger than I was imagining. It was embarrassing to read the card with the wrong name.
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We are so sorry there was a misprint in the card, we have since addressed this concern with the customer.
Easy to do online
Beautiful plants arrived on time before the visitation.
Thank you!
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Florist's Response:
You are very welcome. Thank you for your order.
Drummers Floral Team
The florist changed the colors for my daughter's favorite colors and made it possible to get the arrangement within 2 hours! It is absolutely beautiful! Thank you!
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Florist's Response:
Thanks so much Anne! Happy we could help you out and she liked the flowers!
My wife loves it! The best birthday gift.
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Florist's Response:
Thank you for your review!
Drummers Floral Team
I was a bit disappointed because the photo on Drummer's website for the arrangement I ordered showed approximately 10 roses, plus other flowers and greens. The arrangement that was delivered only had three roses. It was still pretty, but I would not have paid what I did for it had I known it would only have three roses versus the 10 shown. Will try a different floral shop next time.
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Florist's Response:
We have since addressed this with the customer, please note that substitutions may be needed due to current inventory. Thank you.
She loved the basket. I will definitely use Drummers again. Thank you for making Mother's Day special for her.
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Florist's Response:
Thank you for your review. We look forward to working with you again!
Drummers Floral Team
Very beautiful flowers and speedy delivery
Great job
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Florist's Response:
Thank you for your order.