95 Reviews
It was perfect!! Very well done..
Love love love my order. The staff was incredibly accommodating and kind. TY.
Absolutely beautiful! The reasons I didn’t give it 5-stars is because it doesn’t stand out among a bunch of sprays.
It is beautiful just like the picture, however I thought it was larger. It is big, but the sprays next to it made it look smaller.
Picture perfect! All of the arrangements looked exactly like the pictures
Service was great and was delivered as said and on time
The flowers were beautiful thank you so much for all your hard work. They really look so wonderful.
I was UNABLE to see a {ICTURE of the ARRANGEMENT . So I have NO IDEA what it looked like. BUT your Customer service was a 5 !! Jerri ( Geri ,Jeri Gerry ??) was a pleasure and professional to work with..
I thank her for the prompt delivery .
I would recommend your Shop to anyone .
Deb Katsaros
Dale's Flowers from the Heart has provided beautiful centerpieces for our many events and always do an amazing job. Everyone comments on how beautiful the flowers look. I highly recommend them.
----
Florist's Response:
Hi Diane- We are greatly appreciative of you and all your colleagues and varying departments all across St. Joseph's University. We are extremely proud to have this relationship with you and to continue to provide our beautiful arrangements and centerpieces for everyone to enjoy. We hope that they brighten all your events. We look forward to continuing our relationship with you and all of St. Joseph's University. Thank you as always! Look forward hearing from you again soon!!
Beautiful arrangement! Timely delivery. Easy to order online. Nice selection. Nice to do business with a local florist. Highly recommend Dales Flowers
----
Florist's Response:
Hi Katherine- Thank you for recommending us! We are glad you had a smooth experience and loved the arrangement! We hope to see you again soon!!!
Sent this to my Aunt yesterday for her birthday she just raves about the flowers!! Every time I send them, she says this one is even more beautiful that the last ones!! Done and delivered on the same day :)
----
Florist's Response:
Hi Lisa- We appreciate your business! We are so happy to hear your Aunt loved our arrangement. We always strive for the best. We look forward to seeing you again soon!!
Dales flowers was fantastic
Do to hospitalization they changed dates changed delivery place all with a smile and trying to be very helpful during a trying time
Plus beautiful flowers
----
Florist's Response:
Hi Frank- We are happy to help anytime you need your floral needs. Thank you for your kind words and we hope the recipient's day was brightened with the beautiful arrangement. Hope to see you soon!
The casket blanket for my mom was absolutely beautiful. Flowers were the colors we requested and arranged beautifully. Thank you
----
Florist's Response:
Hi Michelle-
Again, we are very sorry for your loss. We hope the casket cover put a shining light on your loved one. We appreciate your business, and we hope to see you again soon.
Excellent quality of flowers. Excellent help on the phone. Excellent delivery time.
----
Florist's Response:
Hi Thomas-
Thank you for the kind words. We are always here to help! We look forward to seeing you again soon!
Alway’s great service and flowers! I don’t go anywhere else.
----
Florist's Response:
Hi Kevin-
Thank you for your kind words. We truly appreciate your business and allowing us to provide you with the best flower arrangements out there! We hope to see you again soon!
Rude woman answering the phone, took order with no regard for details. Poor service and poor delivery, lousy looking flowers!
----
Florist's Response:
Hi Josephine- We are saddened to hear about your experience with Dale's Flowers. Prior to leaving this review, did you call the shop to discuss your experience and let, myself, the owner offer you a solution?
Not-So-Deluxe “Blush Life Bouquet” – More Like a Blush-Sized Disappointment
Ordered the Deluxe Blush Life Bouquet for my brother’s graduation — got 2 lilies, 3 roses, and a whole lot of empty space. For $105, I expected something lush and photo-worthy. What arrived looked more like the Standard… on a budget.
Tried messaging them on social — crickets. I wanted to support a local Long Island florist, but this felt more like a floral catfish. Wouldn’t trust them with another order.
----
Florist's Response:
Hi Nourieh-
We are sorry that we missed the mark on your order. Upon reviewing the order, the price was $79.99, every item has a receipe that is filled to value for the arrangement price. Delivery and tax are not included to enhance the arrangement. Social media is not monitored on a daily basis and it is best that you call the shop during normal business hours to talk to someone about your order. We’ve been in Patchogue village for over 30 + years with a stellar reputation with thousands of satisfied and repeat customers. Again we apologize we missed the mark for you, and hope you give us another chance in the future.
Everything was good. She was very happy.
----
Florist's Response:
Hello Rosaria- We are so glad to meet your needs. We hope to see you again soon!!
Roses were perfect.
----
Florist's Response:
Perfect Roses are what we like to hear, Karen! We hope to see you again soon for your next perfect arrangement!!!
The flower arrangement is so beautiful. My daughter loved it. Thank you Dales, Great job keep up the good work
----
Florist's Response:
Hi Scarlet- We always aim to please our customers, and we are so happy to bring a smile to your daughter's face! We hope to see you again soon!!
I just love the work you do and my sister loves it when I send her flowers
Jim
Los Angeles California
Always know how to do the right thing. Best on the Island.
----
Florist's Response:
Francis- We are always here for your floral arrangement needs! We hope to see you again real soon!!
This arrangement came out so beautiful & adorable!!
----
Florist's Response:
Hi Lenore- We are so glad that you were happy with your arrangement. We hope to see you again soon!!
Dales did all the family work for my sister in laws funeral: every arrangement was full, fresh and beautiful. My friend from out of town also ordered from Dales; her arrangement was just as lovely as the family work. Much thanks to this flower shop
I called Dales from out of state to send a sympathy arrangement this past weekend; let me assure you that Dales is the shop to always use! I am a retired floral designer so I really appreciated talking with Tonya , helpful, efficient and caring. The arrangement was beautiful, exactly what I had ordered and delivered on time. Will always use this shop for on the future ; lovely work, great staff and no hidden fees; highly recommend
Flowers looked beautiful and they were delivered right when we needed them even on such short notice. Thank you for your expertise.
My girl was thrilled. She loved them so very much! Many thanks!
----
Florist's Response:
Hi Lou-
Thank you for the kind words. We appreciate your business and are so happy to hear that your girl was thrilled to receive them! We hope to see you again soon!!
Everybody loved the Rays of Light arrangement. Dale’s Flowers made the order and delivery experience quite easy and pleasant for me. All was good‼️
----
Florist's Response:
Hi Cynthia-
We appreciate the kind words and your business. We look forward to seeing you again soon.
love you guys. always 5 stars
----
Florist's Response:
Hi Francis,
We are happy that you stay loyal to Dales Flowers. We look forward to seeing you again soon!
My daughter said the flowers were very beautiful!
----
Florist's Response:
Hi Jane!
We appreciate your business and are so happy to hear your daughter’s kind words! We hope to see you again soon!
I ordered this wreath for my brother’s funeral. It cost over $300, but fell short of what it was supposed to look like. I chose this piece based on the picture. If it wasn’t going to look like the picture, I should have been told. This was a fail, and I am very disappointed.
----
Florist's Response:
Debra- We are sorry to hear that we missed the mark. But in full transparency, you came into the shop knowing what you wanted., The blue Delphinium was replaced with blue Hydrangea per your request, and you were told it wouldn't look completely like the picture that you saw on the website. You agreed and we designed the arrangement to your custom request. Prior to leaving a 2 star review, please consider the full story.
The arrangement was beautiful and my friend said it made her day!! Thank you for doing such a wonderful job. I've ordered from you before and you never disappoint. Thank you again!!
----
Florist's Response:
Hi MaryAnn,
We appreciate your business, and we are so elated to know that your friend was happy and made her day! We hope to see you again soon!!
I’ve ordered many arrangements from dales and every time I have been more than satisfied. All ordered arrangements have matched their web site pictures.
Thanks
----
Florist's Response:
Hi Kevin,
We appreciate your loyalty to Dales Flowers!! We are happy that you continue to use us for your floral needs. We hope to see you soon!
I purchased this piece for my cousin's wake. I purchased the Premium level, which was more expensive. I was very disappointed. The piece was very small & it looked more like the Standard level piece, pictured on their website.
----
Florist's Response:
Hi Katherine,
We are saddened to hear that this arrangement did not meet your expectations. Each item off our website has a specific recipe that we have to follow. Please consider giving us another chance to meet your expectations in the future.
Love Dale's, I have been using them for years. Once in a while I'll try another but they don't last or are as well arranged and accommodating. I just had them do a very special occasion and was very pleased, as always. Thank you Dale.
William S.
Holbrook
----
Florist's Response:
Hi William,
We appreciate your kind words and your business. Thank you for choosing us for your special occasions. We look forward to seeing you again soon!
Very happy with the job they did.
----
Florist's Response:
Hi Stephen- Thank you for all the kind words. We appreciate your business and we hope to see you again soon!
Flowers were delivered in a timely manner. The arrangements were beautiful & detailed.
Great job...thank you.
Flowers were delivered in a timely manner. The arrangements were beautiful & detailed.
Great job...thank you.
Very Disappointed!! What I ordered was not what was delivered. The owner had the audacity to say that "they are busy" with a half assed apology! There is always an issue with this place - last year I ordered an arrangement from their website and they reached out to me and asked me where I saw the arrangement because they could not find it on their website and then it took them an additional Full Day to deliver once they found it. I will never patronize this establishment again!!!!!! I don't see the option for ZERO STARS!!!
----
Florist's Response:
Hi Samuel- We are disappointed that you left us a 1 star review. Upon your phone call to the shop, we offered to pick it up and replace it and you said no, it's okay. The piece that was delivered to your mother was actually higher in value with higher quality flowers. Our delivery driver stated that your mom absolutely loved the arrangement. Please consider the whole story prior to leaving a review.
Thanks
I have been using Dales for years my Aunt loves every flower we have ever sent. I love they take care of it all.
----
Florist's Response:
Hi Lynn, We appreciate your business and are very grateful for your kind words! We hope to see you again soon!
Thank you for your floral display, well done and appreciated.
----
Florist's Response:
Hello Family Melody, we appreciate your business and are so happy for the kind words! We hope to see you again soon.
once again the staff was very helpful when picking the arrangement and the display arrived perfectly. thank you for all your help.
----
Florist's Response:
Hi Paul, Thank you for the kind words! We are always here to help in your floral needs. Hope to see you again soon!
Thank you for the wonderful job you did As always. They received it in a very timely manner and very happy with it. Thank you again a very loyal customer.
----
Florist's Response:
Hi! We are so happy to meet the needs
Of the occasion! We look forward to seeing you again soon!
The flowers were received on time and were acceptable, but I asked in my comment to please include a pic or banner stating it was for a grandmother or from her Grandchildren… It was NOT included.. For that I will not use your store again!! Easy thing to make a customer happy who tipped well and doent a lot of money for the arrangement.. You COULD’VE done better!!!!!!!!!!!
----
Florist's Response:
Hi Susan- we appreciate your business and Pride ourselves with over 30 years in Patchogue creating custom arrangements for our highly satisfied customers. Sometimes hiccups happen. The card was included in your arrangement stating who it was from. We apologize for not including a pic or banner in your arrangement as you requested. We do not have floral pics that relay that message. Scripting is an additional charge.
Please consider using us again and call the shop to place your custom order so that we can make it right. Thanks.
flowers were beautiful
----
Florist's Response:
Hi Ann-
Thanks for the kind words. We are happy to hear that you enjoyed your arrangement! Hope to see you again soon.
Always exceptional work! Thanks for making my sister happy!
----
Florist's Response:
Hi James-
Thank you so much for your kind words. We are so glad to have put a smile on your sister's face. We hope to see you again soon!
I did not receive this item! I did receive another that was a center peace, that I ordered as a gift for someone else & was to be delivered 11/26 to another address. I called the store & was told they would come back & pickup the center peace. As of this time no one came . Please call me at 631-585-6538 to correct the matter.
----
Florist's Response:
Hi James- During the busy holiday time, sometimes an error may occur. I believe this issue was resolved. Please contact the store prior to leaving a 1 star review, so that we can fix any error that may have occurred on delivery.
Again beautiful centerpieces for our college event! Thank you Dales Flowers!
----
Florist's Response:
Diane- Thank you for the wonderful words. We always appreciate the University's business for all your events.
We look forward serving you again soon!!
The flowers were absolutely beautiful. Delivered right on time. All perfect!
----
Florist's Response:
Hi Matthew-
Thank you for the kind words. We hope you enjoyed your arrangement. We hope to see you again soon!
The flower arrangement was beautyful anf my boss was very happy.
----
Florist's Response:
Hi Rosaria-
We are happy that we were able to make your boss happy with our arrangement! We hope to see you again soon!
Good delivery. Wonderful flowers.
----
Florist's Response:
Hi Donna-
Thank you for the kind words. We appreciate your business! We hope to see you again soon!
My daughter and son in law said the flowers were beautiful!
----
Florist's Response:
HI Carole-
We are so happy to hear that your daughter and son in law loved the arrangement. We always look too put a smile on everyone ‘s faces with our beautiful designs!
We hope to see you again soon!!
The flowers were delivered on time and looked as they did in the brochure. My girlfriend thought they were lovey and cheered her up as was intended.
Thank you Dales Flowers!
----
Florist's Response:
Hi Julien,
Thank you for the kind words. We are so happy to hear that your girlfriend loved the flowers. We are glad to have made her day.
We hope to see you again soon!!
HANDS DOWN THE BEST PLACE TO BUY FLOWERS. NOT ONLY DO THEY LAST A LONG TIME, EVERYTHING COMES OUT BEAUTIFUL & ITS SHOWS FROM THE HEART.
LOVE YOU GUYS
THANK YOU
FRANKCIS
----
Florist's Response:
Hi Francis-
We are so grateful for your kind words and your 5 star review!! Also, we are very happy to hear that you enjoyed your arrangement. We hope to see you again soon!!
Beautiful roses exactly what was ordered and delivered on time - thank you
----
Florist's Response:
Hey Ellen! Aren't roses the best?? We are glad you let us arrange and deliver a smile! Hope to see you again soon!!!
The flowers were beautiful my friend cried from joy when she received them.
Great job
Ronny
----
Florist's Response:
Hi Ronny! Flower tears are the best tears! We hope to see you again real soon!!!
I can’t say enough to say how amazing,and beautiful. My Uncle passed away and order this arrangement online. I have been so disappointed for years from other florists. But Dales flowers put there heart and love into there work. Thank you again
----
Florist's Response:
Hi Samantha, first off, we are so sorry for your loss, and we are grateful that you chose us to represent you and your family. We design all our arrangements with pride and our customers always come first. Thank you for choosing us for your needs.
Everything was perfect
----
Florist's Response:
Thank you Elizabeth for your 5 star review. We hope to see you again soon!
WAS PERFECT. THANK YOU
----
Florist's Response:
Hi Kevin,
Thank you for the 5 star review and kind words. We are happy you are enjoying your arrangement. We hope to see you again soon!
Always beautiful flowers and amazing staff. I highly recommend Dales Flowers
----
Florist's Response:
Hi Bill- Thank you for your kind words. We hope you enjoyed your arrangement and hope to see you again soon!
They came in right on time and were beautiful!! Thank you Dale Flowers….
----
Florist's Response:
Hi Basil,
Thank you for your compliments! We are so glad you enjoyed the flowers. We hope to see you again soon!
Every occasion to send my wife flowers I use dales , my wife always comments how beautiful they are and it makes her day . We’ve never been disappointed. Thanks Dales.
----
Florist's Response:
Hi Alex,
Thank you for your lovely words. We greatly appreciate you and your business. Hope to see you again soon!
My wife loves the flowers that were delivered. Thank you
----
Florist's Response:
Hi James- Thank you for the kind words. We are pleased to hear that your wife enjoyed the arrangement. We hope to see you again soon!!
Always wonderful. Great job!!!
----
Florist's Response:
Hi Ellen, Thank you for the kind words. We appreciate your business and hope to see you again soon!!
Most helpful and accommodating , great service !
Nice place to shop local . Try them you will be pleased .
----
Florist's Response:
Hi Judy- Thank you for the kind words. We hope to see you again soon!
Delivered on time and it was amazing
The flowers were different then pictured but really nice
----
Florist's Response:
Hi Christine! We are glad you were happy with your arrangement! Hope to see you again soon!
Dale's Flowers is always there when I need them! The recent bouquet I purchase was perfect!
----
Florist's Response:
Hi Karen! Thank you for the kind words. We are always here for your floral needs. See you again real soon!
A first for online overseas flowers delivered! Excellent service. Will definitely use again!
----
Florist's Response:
Hi Anthony! We appreciate the awesome feedback, and we can't wait to service your needs again!!
Let us know what we can do better to earn 5 stars from you next time.
When I arrived at the funeral service, the spray stood out from the others because it was not full looking. It lacked the blue and white flowers. All that stood out were the red carnations. It looked nothing like the picture. This was a surprise as all other arrangements I’ve ordered from Dale's have been beautiful, full, and received plenty of compliments.
----
Florist's Response:
Hi Vivian- We are so sorry to hear you were not happy with your spray. Being that this was an online order, we have a certain recipe that we follow. We did add extra carnations to the arrangement since the Blue Delphinium was not doing its justice. We are very sorry, as we pride ourselves on all our arrangements. In the future, please call the shop to place a custom order and it will be as beautiful as you have had in the past. Hope to see you again soon!
They were a hit thank you!
----
Florist's Response:
Hi Dale,
Woo-Hoo! So glad to hear your arrangement was a hit! We look forward to seeing you again soon!
The flowers were beautiful. Thank you.
----
Florist's Response:
Hi Florence,
We are glad to hear that you enjoyed our beautiful flowers. We hope to see you again soon!
I am very happy. Ordered flowers for delivery for my niece in East Patchogue and they were perfect. My expectations were exceeded.
----
Florist's Response:
Hi Chuck,
We are glad we made your niece's day with our beautiful arrangement.
We look forward to seeing you again soon!
This arrangement was absolutely beautiful! I was very happy with both arrangements I ordered. Thank you again for your beautiful work n I’ll be recommending you to everyone I speak to.
----
Florist's Response:
Hi Vicki! Thank you again for the wonderful and and words. We appreciate your business and look forward to servicing anything you may need again in the future!
Thank you so much for getting this arrangement to the funeral home with such short notice. It was beautiful.
----
Florist's Response:
Hi Vicki!
Thank you for the wonderful words. We hope to see you again soon!
When I went in to place my order, they were very friendly and nice. The spray was exactly what I wanted and looked beautiful, thank you so much.
----
Florist's Response:
Hi Nancy,
Thank you for your kind words. We look forward to servicing your needs again in the future.
Beautiful bouquets, always love to get flowers delivered from Dale's for my friend who lives in the area!
----
Florist's Response:
Hi Dilrupa! Thank you for the kind words. We are happy to service your floral needs. We hope to see you again soon!!
Very pleasant and easy to order. Flowers were beautiful, full and delivered on time! Will come back again.
----
Florist's Response:
Hi Ellen- Thank you for the kind words, we look forward to seeing you again soon!
Flowers were supposed to be delivered Sat 5/11 for Mothers Day. I waited all day. I then looked thru my emails and one was sent at 1:30 saying they were delivered. I called shop and they were closed. I left a message. I got a call Sunday morning. Spoke with owner. She insisted flowers were delivered. Maybe they were, but not to me. She said she could make up another arrangement but wouldn't be what I ordered because they were so popular she ran out of purple flowers twice. Of course, they were beautiful. she said she had pink would that be ok I said I really had no choice. I was never offered a refund or a discount or even my choice of a different arrangement. Flowers were delivered and they were not in any way comparable to what I paid for. Arrangement was skimpy, there were dead flowers in the center. All pale pink when I had ordered bold colors. My husband called and told her how dissatisfied we were. We've been loyal customers since Dale only had her shop in Farmingville over 20 years. He told her we would not be returning customers.
----
Florist's Response:
Julia- We are sorry to hear about your experience with us. Yes, we confirmed your flowers were delivered, but unfortunately, we can't confirm who took them when we left them. We spent a great deal of time with you on the phone on Mother's Day trying to rectify this. Unfortunately, due to the overwhelming demand of Mother's Day, we couldn't redeliver your exact order. You agreed to accept another arrangement. We made you a comparable value piece and all flowers were fresh, as we had a small delivery of fresh flowers on Sunday morning. Your husband did call us, and while on the phone told me to "Shut up, I'm talking", which was totally disrespectful, and when our delivery driver returned told us that he was rude to him as well. We pride ourselves on our beautiful arrangements and our designers with over 30 years in the industry. When leaving a 1 star review, please consider the whole story.
I ordered my arrangements in line and very close to Mother’s Day. Not only were they beautiful they were delivered on time, delivery was at a business that closed at 2pm. No confusion or mix ups. Great service, the owner truly cares about getting it done right and delivering in time. Would highly recommend them
----
Florist's Response:
Hi Diane- Thanks for your kind words. We are delighted to hear that you are happy with our service and your arrangements. We hope to see you soon!
Nothing similar to what was ordered. Very disappointed already expressed my disappointment to Sonia, sent a photo too. Looked like a very inexperienced person put it together. So far no resolution to my complaint. I’ll be finding another florist.
----
Florist's Response:
Vincenza, We are sorry to hear that you were not pleased with your order. We have a substitution policy stated on our website. We pride ourselves on our arrangements and our designers who have over 30 years in the industry. We hope that you give us another try again soon.
The recipient not get the piece I ordered now was it the piece featured on the delivery email. I called the shop and spoke with Tonya who took the order. She was very adamant in the fact that since it was Mother’s Day they ran out of almost everything. I asked why I did not get a call re: this and was basically told they were too busy. She offers to send another piece but couldn’t guarantee what. I do not want the second piece. This is the first time I dealt with Dale’s and will be the last. Not even an apology. Very poor business sense if any at all.
----
Florist's Response:
Donna- We are sorry to hear about your experience. Sometimes the holiday's get a little out of hand due to the overwhelming demand and we do run out of product. Our website does have a substitution policy on it when placing an order. We pride ourselves on our beautiful arrangements and designs and over 30 years in the floral industry. We hope to see you again.
The flowers were beautiful and delivered on time!
----
Florist's Response:
Thank you, Diane, for the kind words! We hope to see you again soon!
the only place I will ever buy flowers from
----
Florist's Response:
Thank you, Francis, for the kind words. We hope to see you soon!
Dales made a beautiful arrangement for my Daughter's birthday! She loved it!
I am always happy with my purchases from Dales!
I’ve Been using them over 20 years.
----
Florist's Response:
Hi Kimberly,
We are so glad to that your daughter loved her Birthday Flowers! We appreciate your loyal business and we hope to see you again soon!
Thank you so much for your consistent attention to detail. The recipient was absolutely thrilled.
----
Florist's Response:
Hi Paula, Thanks for the great review. We are glad to see that recipient enjoyed the arrangement. We hope to see you again soon!!
Always provide such beautiful arrangements!!
My wife was delighted to have received the 3 beautiful pieces. !! Once again … thank you for such great service and pieces of artistic beauty!!!
Kevin McLaughlin
----
Florist's Response:
Hi Kevin,
Thank you for your awesome review. We always pride ourselves on our custom designs as well as our excellent customer service. We are happy to hear that your wife loved the pieces.
Hope to see you soon!
They will never fail you. Always the perfect arrangement without fail.
----
Florist's Response:
Hi Francis,
We are so happy to hear your satisfaction with your arrangement. We hope to see you again soon!!
I was not happy when my friend sent me pictures of the arrangement she received. The composition, color, and structure were not good. I asked that the arrangement be yellow and blue roses with white filler. The arrangement she got was hideous. It had yellow and blue roses, some white and pink filler, a hideous head of dull blue hydrangea front and center. Will not use this florist again. On the bright side, it was delivered as promised!
----
Florist's Response:
Hi Casey- Thank you for reaching out to us. We are sorry that we didn't meet your expectation. In the future please contact the shop prior if their are any issues. We pride ourselves on customer satisfaction. The order was made to what you had specified when you had called us earlier in the week. Yellow's/Blue roses, whites, with no orange colors and lilies.
Can you send the photo to pinkdaisydale@aol.com.
After struggling with 1-800-FLOWERS who failed to deliver my daughter's flowers for 10 days (despite their lovely customer service reps), I called Dale's and was delighted beyond belief when my daughter told me that her gorgeous bouquet had been delivered just a few hours later. Thank you Dale's and Brian for your exquisite and LOCAL service. I am yours forever!
----
Florist's Response:
Hi Heather- We are happy to hear that you enjoyed your flowers! Thank you for using us here at Dale's.
Hope to see you soon!
The floral arrangement I picked to be delivered was exactly what I wanted. It was hard to pick the one I liked the best they were all beautiful.
----
Florist's Response:
Hi Harriet-
Thank you for the kind words and we are glad that you enjoyed the arrangement!
Hope to see you again soon!