265 Reviews
Didn't have what I ordered so i didn't get to see what was sent.
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Florist's Response:
I’m very sorry you did not see what was sent. We are in the middle of moving the store to the new location and do not have everything we need at the new shop yet. I’m very sorry . She could not get a hold of you when she called to to talk with you.
How do I even know it got there other you telling me that they did?
I sent my aunt flowers for her birthday and she loved them! Easy online ordering process. They called me to confirm everything, and reached out to my aunt on the day of delivery to see when she'd be home. Great customer service and beautiful flowers!
The floral bouquet was just magnificent. The flowers were fresh and the colors were rich. The arrangement was a gift and quite a lovely surprise for the receiver. Thank you!!
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Florist's Response:
Thank you so
Much!!
Beautiful, thank you!
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Florist's Response:
Thank you so much!
Loved the package handling and communication.
Thank you! Beautiful flowers, wonderful arrangement!
Was very pleased with my purchase!
The flowers where beautiful and smelled great will be purchasing again
Beautiful garden delivered on time.
The Easter centerpiece that Collene’s created was just beautiful and the recipient loved it. Delivery was right on time and I am so happy the arrangement was just what I asked for. Thank you sincerely.
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Florist's Response:
You’re very welcome!! Thank you!
I absolutely love the arrangements and how fresh the flowers are. I started ordering from them a couple years ago and they do not disappoint! Colleens is my go to flower shop!
Beautifully done and outstanding delivery service!!!
Absolutely beautiful arrangement! Delivery promptly with no problems. Looked better than the photo online, was gorgeous.
Big surprise
Delivery as scheduled! Arrangement was very nice! My wife loved the roses.
Order was easy (online) and called in person to change the date - was easy. My former florist closed and now Collene's is my "go to florist"!
Have already placed three orders. All completed as ordered. Outstanding!
Thank you!
Bob G
My daughter loved this arrangement of flowers. It was fresh and the base white and beautiful. Thankyou!
Very well done! Process was simple. Placed my order, it was easy. Notified the delivery was done! Arrangement was very nice.
Overall, exceeded expectations! Will used you again!
Thank you,
BG
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Florist's Response:
Thank you very much,
Flowers were beautiful, and they were delivered promptly and the driver was very polite and friendly! Thanks
my mom loved them. I am always pleased with your flowers. Thank you for making my moms birthday special
There is so many different fruits in it and my mom loved it. I give it to her for Christmas there was a pineapple in it which I was not expecting. But she was very happy about that she loves pineapple there was oranges tangerines bananas kiwi apples very much appreciated because my mom loves fruit. I will definitely recommend this company to my friends!!
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Florist's Response:
Thank you so much!! Have a wonderful new year.
The flowers are beautiful. They helped complete my granddaughter’s birthday!
The arrangement by Collene’s Crafts-N-Flowers was lovely. They added a red rose and some pink flowers along with the beautiful white roses. The effect was very nice and complemented the selected color palette of white and purple. I ordered the flowers for same day delivery and the order was completed as promised. Very satisfied.
Excellent florist with prompt and courteous delivery. Strongly recommend.
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Florist's Response:
Thank you so much. We love what we do.
Absolutely beautiful arrangement! I recently ordered this to be delivered as an anniversary gift and the recipient loved it! In addition to a wonderful product, Collene's flower shop provided exceptional customer service! Will definitely be ordering again :-)
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Florist's Response:
Thank
You so much!! Anna Mae used to be my hostess at skyview ! She was the best person to run the place when I needed a day off!! Have a great day!
Beautiful arrangement.
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Florist's Response:
Thank you so
Much!!
What a gorgeous floral arrangement that was received by one of our employees. I asked for light, airy and fun and Collene's nailed it! Thank you for your great service and floral designs.
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Florist's Response:
Thank you so much!’ We do our best!!
The flowers were beautiful! Thank you guys!
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Florist's Response:
Your very welcome!!
The person who received the gift, loves the plant!
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Florist's Response:
Thank you so much!!
It was delivered on time. My only concern is how expensive it was. I chose a local place close to my family member that I was getting the flowers for, however it was $80.
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Florist's Response:
I’m sorry but we have to pay more now for everything! Including employees and has.
The receiver loved it and that made me so happy! It was so lovely, fresh and bright. Thank you sooo much!
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Florist's Response:
Thank you very much!
My mom loved the bouquet and vase she received for her birthday! I was really pleased with how it looked, even better than the photo on the website. Would absolutely recommend.
I ordered a premium, modern, bright, classic arrangement. What my daughter received was absolutely hideous! Either the flower shop had no clue how to copy this arrangement or lacked the the right flowers to do so. What a waste of $100!
Unfortunately I cannot attach a picture for your viewing. Keep to the crafts, Collene!
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Florist's Response:
I’m sorry you feel
Like this. Every arrangement is filled to value and the delivery is extra. We have been doing this 40 years .
They did a WONDERFUL job! Very impressed! Definitely will use agian!
What a lovely arrangement and perfect for a center piece. The colors were creamy and elegant. The flowers thrilled the recipient. Thank you so much.
This selection of “Basket Full of Wishes” was just fantastic looking and the recipient loved it. This was so bright, uplifting and perfectly arranged all around. It was a hit! Thank you sincerely.
This selection of “Sweet Tranquility Basket” was just beautiful and the recipient used it like a center piece on a large dinner table. It was full and well rounded and looked breath taking. This was perfect for spring and the recipient loved it. Thank you so much.
Although the arrangement wasn't the gorgeous purple in the picture online, it was still a beautiful basket with violets & butterflies. The recipient loved it!
I didn’t get the daisies that are my wife’s favorite flower that I thought I was getting by the picture. I was disappointed with that, but the flowers she did get were nice. But you think you are buying one thing and then you get another, just a little sad about that for her birthday
Unfortunately the flowers did not look anything like this picture, I was sending these flowers because my girlfriend lost her granddaughter and I chose this arrangement because the picture looked beautiful with the pink flowers to represent her granddaughter and what was sent was kind of disappointing. The arrangement did not look anything like the picture
Not very happy with the flower delivery! The delivery person buzzed my mom's apartment and then just left the flowers in the mailroom at her apartment complex. The flowers did not look like the picture which I understand it won't look exactly like the picture on the website but it didn't have the smaller flowers, they used 2 big filler flowers with long stem flowers sticking out. Not attractive at all.
No need to send another bouquet of flowers, just wanted to express my dissatisfaction.
Delivered on time & absolutely gorgeous arrangement
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Florist's Response:
Thank you very
Much
The basket was beautiful and more importantly my friend loved it.
Amazing and even waited for me at the front door for me for like 5 minutes
Flowers looked great, my wife keeps commenting on how nice they are. Great job
The flowers were beautiful as always.
Thank you for the prompt service and beautiful arrangement… Great Job!!!
I did not get to see it, but the family who recieved it said it was beautiful! I will definetly be purchasing again. Pricing was good and delivery cost was affordable!
Flowers were beautiful, just as I was expecting them to be. Thank you
Service went great. Wife loved the surprise flowers at work. Definitely will do again
While the bouquet was ‘nice,’…. It was supposed to contain more color. There were no red roses, nor purple flowers! So, I WAS disappointed. (The bouquet I sent a month ago to Susan Weiss was EXACTLY as advertised, however. ). Only the apparent size was as advertised. Yes, I know there may be a disclaimer; but I ordered based upon a closer match than what was delivered.
Dosent look like the picture at all.Bamboo in middle is brown and some of greenery that was added had brown spots. So overall not thrilled but can't change it now
This arrangement was even more beautiful in person! I also had an excellent customer service experience - all around a great purchase and will definitely be ordering from Collene’s again!
The flowers were ‘exactly’ as indicated on the website. They were delivered in a timely manner and even sent me an email when they were delivered! Awesome service! Prices are good too! THANK YOU!.
The flowers were very nice and delivered as requested. I should have specified no roses please. That was why I chose this arrangement; however, several roses were included. I do understand substitutes are always allowed, and as I mentioned, the flowers were very nice.
The flowers were beautiful just like the picture but you forgot a name on the card!! Rick was missed.
The flowers were delivered on time and looked so beautiful!
The arrangement received was no where near what was represented on the website. Total disappointment. No response from the florist who I emailed. Although my ill friend was grateful, the arrangement lacked the majority of the flowers that were pictured.
The basket appeared as pictured. Handwritten card was exactly as requested. Flowers were fresh.
Great flowers from a local place!
Another Beautiful arrangement. Living in South Carolina now after living in Lenhartsville PA.. I found this wonderful Shop searching online. I send flowers to my Mommy on special occasions and she is so happy with the flowers I send. I am so pleased. They always do a Great Job! Thank you again..
First time order. Beautiful Mothers Day flowers. Great service. Highly recommended. We’ll use Collene’s Crafts-N-Flowers again.
Beautiful bouquet delivered for Mother’s Day. My mom loved it.
This is my third time using “ Collene's Crafts-N-Flowers”! They’ve always delivered on time and the exact arrangement as advertised. This particular arrangement was spot on. Thank You!
Flowers looked great! I filled out a card when ordered online but there was no card in the envelope when delivered
A co-worker lost a parent and I called Colleen’s and they delivered the same day. The staff is very professional and made sure my order was correct before sending the driver out. The arrangement was beautiful and the family loved their order during this time of need. I highly recommend Colleen’s for whatever occasion one may have. Best wishes and looking forward to doing future business with them again.
She loved the Roses, They were perfect!
The arrangement that was ordered was not available. I was contacted and a substitution was offered at same value. Upon seeing the delivered arrangement I was a bit disappointed. It was nicely done and a chicken was included. However, I did expect more flowers over green fillers. I realize that arrangements will not always look like the advertised product. I guess I was expecting more. The picture probably was showing the higher value arrangement.
Delivery time was as requested. Thank you for your time.
Arrangement was beautiful, n on time , thank you
I ordered the sympathy collection “Beautiful in Blue” for my son’s family, who lives in Kutztown, we live in NJ, the flowers were beautiful, my daughter-in-law raved how nice they were!
I ordered them in the late morning and they were delivered by 3pm!
I couldn’t be more happier, everything was great!! Thank you!
What a disappointment! The floral design was not anything like what I selected and the flowers started dying overnight. It was not only a shock to me, but my receiver (my brother) was saddened as well. I felt embarrassed since it was a gift and gratitude of love for Valentine’s Day. Coleene’s has never disappointed me like this in the past so I am incredibly surprised at the bad overall experience.
ExcelentOntime and very pleased.
The recipient of the flowers love it. Said she really appreciate receiving such beautiful flowers.
Floral arrangement was exactly as shown on their website, which was easy to use. Delivered on time. Will use Colleen’s again.
As before your floral arrangements are beautiful. What else could I say but GREAT. Beautiful and delivered on time. Thanks
This red and green holiday center piece was just beautiful! The design was a soft oval shaped and fit the table perfectly. The candle in the middle burned smokeless and dripless. My host loved it!!! Thank you for such lovely work.
We chose Colleen’s to deliver an arrangement to a friend that had just lost her loved one. She thanked me and told me the flowers were beautiful! They were delivered as asked and everything went smoothly. Very satisfied!
What a beautiful arrangement! I was so pleased with it and so was my MIL. Thank you.
Flowers got dropped off and left in front of the door because. They were frozen and ruined when the family saw them in front of the door. Very disappointing, why not drop them off at the neighbors?!
Received a call the day they were to be delivered and the florist explained that the orchids weren't in good shape and they didn't want to send them so we changed to star gazer Lilly's. The flowers were gorgeous upon arrival but they only lasted 3 days. In my opinion the money spent wasn't worth only 3 days for something that wasn't original ordered.
Once again I was very impressed. Great service, beautiful flowers, happy customers!
This wristlet of flowers was sized perfectly and looked elegant and fresh. I was so happy with this purchase.
This floral design is elegant but not stuffy. I ordered 5 of them for center pieces and they were so lovely from every angle and perfect for the occasion.
Everything was exceptional, from purchase to delivery. I would definitely use Collene’s again.
Amazing customer service! Thank you!
Thank you so much for making such a beautiful arrangement. Many people commented on how stunning the heart looked. I highly recommend Colleen’s for all your flower needs.
The delivery was very prompt (I ordered same day) and the wife enjoyed them. Very Satisfied.
Easy to order online- excellent communication of delivery and follow up. Highly recommended.
Beautiful arrangements, on-time delivery, and friendly service. You couldn’t ask for a better florist shop! Thank you so much.
Ordering online was easy. My flowers were delivered same day without issue. The staff reached out with questions and ensured my flowers were delivered to the correct location.
Happy with the service provided. Will order again!
Very nice and friendly the flowers were beautiful and delivered on time
Was nice but not worth the upgrade. Paid to upgrade the bouquet and it didn’t really look like it got a flower upgrade.
The birthday arrangement created for my brother was breathtaking. He really loved it and it was not only beautifully arranged but the size was perfect as a centerpiece on his table. The main blooms were open with more to pop open in days ahead. I can’t thank you for such gorgeous artistry.
I was very pleased with the flowers. They were very pretty and full plus they highlighted my daughter's favorite color which is purple.
My mom loved the flowers.
My crush was truly surprised and loved his gift. Thank you.
We ordered flowers for administrative professionals' day and the arrangements were gorgeous. The recipients were especially pleased with the pitcher that was used as a vase--a lovely ceramic piece that will last and can be used for many purposes when the flowers have gone.
I ordered this arrangement because it's full of flowers and not too many greens are in it. I even ordered the deluxe size to have even more flowers in it. The arrangement that was delivered looked nothing like the one I ordered.. It wasn't a wide variety of flowers and it had way too many greens in it. I was disappointed with the arrangement that was delivered.
They turned out beautiful!
This beautiful bouquet looked just as pictured! I sent this to my sister for her 40th birthday. She received it without any issues. I do not live in the area, so I am happy to have found a local florist near her. I will definitely use for future purchases for my sister’s family!
Very easy to order and recipient loved the flowers.
Their flowers always look great!
Super easy to order online. Arrived the next day. Love it
These were delivered to my wife in Albutis while I'm skiing in California. She loved them and you saved my marriage.....
They were beautiful and such a surprised. Thank you for delivering them on Valentine’s Day with same day notice! Will definitely use you in the future!
Amazing Flowers and great service!
I was pleasantly surprised when the flowers I had ordered for my husband came. Despite news reports saying florists were having to make substitutes due to flower shortages, the arrangement was beautiful and very close to the photo on Colleen's website. Thank you Colleen's Crafts and Flowers!
I got a very nice thank you from the recipient.
Very quick delivery. Recipient said they’re beautiful!
My aunt was thrilled with the orchid arrangement I sent for her 88th birthday. Said she hadn't had orchids since her junior prom! It was so beautiful she planned to invite her neighbors in to see it. Thanks for helping to make my dear aunt's birthday special. This is the first time I have ordered from Collene's, but it certainly won't be the last.
The bouquet was so pretty
Thank you for your prompt work, getting it to the service with such short notice.
When ordering online from big name national florists, I’ve been disappointed with what arrives in the past… so this time I went directly to a local florist’s website and ordered. THEY ARE EVEN MORE BEAUTIFUL THAN THE PHOTO! The lily’s haven’t bloomed yet so I know it will continue to flourish with beauty for a while! So happy with this purchase! GREAT JOB!
1. According to recipient, the basket was beautiful.
2. Picture indicated item would be delivered in a basket but was delivered in a 'log' - which was ok.
3. I thought I asked for delivery 12/17 but was delivered 12/16. Could be my mistake. No big deal since recipient was home.
4. Price was acceptable.
Service was excellent! Beautiful arrangement.
Perfect, as always.
Allida McKinley
Super easy online ordering! The flowers were beautiful and were delivered on time!
The flowers that I ordered are beautiful. Delivery was great. I would recommend you to everyone.
Great Service, quality, and delivery!
Thank you very much for making my wife's day on our anniversary!
Very easy ordering and delivery process. Beautiful arrangement and great substitute of plants.
After trying to find a florist that deliver a same day arrangement to our granddaughter, I finally found Collene's Craft - N- Flowers.
The choices were plentiful and the website was easy to navigate.
Most of all was the fantastic customer service. From ordering to delivery, all were confirmed.
The arrangement was beautiful. My granddaughter said, "The flowers brightened my day."
We will be sure to recommend.
Thank you.
Beautiful arrangement, thank you!
Excellent job on the flowers, delivered as promised. I would definitely use them again and recommend!!
My mother-in-law loved the flowers. I do know that there can be substitutions but I was hoping for the gerber daisies in red. Unfortunately there was none but I still think it was gorgeous and I appreciate it I would buy from Colleen’s again
The smile on my wifes face when her bouquet of flowers was delivered to her said it all. It's beautiful and incredibly fragrant. It was simple to order online and was delivered the day it was scheduled for. If I was to nitpick, the vase was clear instead of red but that possibilty was noted when I ordered it so really no room to complain there either. All in all just an excellent job by all involved.
Close enough to what was in the picture, sadly my sisters name was written down wrong… overall I would use them again
Ordered flowers for my mom for her birthday. They were delivered that day and the bouquet was beautiful.
Not like the picture. Didn't have a bow.My mother in law liked them of course, I was not happy.She means a lot to me and my husband and she deserves better. Perhaps if I order next time it may look more pleasing.
To be honest, we were very disappointed wirh the flowers. The arrangement did not have a lot of flowers but had a lot of green leaves. We feel that, for over $90,
we expected something more than what was sent.
While the flowers and arrangement was very pretty it did not look at all like the arrangement I chose from the website. The flowers were totally different as was the vase and there wasn't a bow around the vase as pictured. The arrangement was pretty but I was a little disappointed that it looked nothing like I picked.
Smaller than I thought they would be especially after paying for the bigger size.
The final product was gorgeous! The arrangement differed slightly in regards to color, but otherwise came out fabulously! It was the perfect gift.
Recipient sent me a picture of the basket and it looked even better than the photo on the website. Very happy with the result.
Absolutely beautiful, they looked just like the picture! My mother loved them and they're still blooming ,❤️❤️
I ordered hydrangeas but they delivered a completely different flower. This is the second time in a row this has happened to me with this florist.
She liked it. That was the goal.
Flowers are always beautiful and always delivered on the day they are needed. I recommend this flower shop to anyone who wants quality beautiful flowers.
The spray was just beautiful! The flowers so fresh and it was delivered on time for the service! Thank you!
Ordered last minute and flowers still arrived on time! My daughter loved them!
I was very pleased with this arrangement. I bought it as a birthday present for my daughter in law. After receiving it she said it was the most beautiful arrangement she ever received!
It wasn’t only yellow like in the picture , but many beautiful shades of spring.
Thank you for yet another lovely arrangement!
I am very disappointed, if I would have been contacted on the day I placed the order (Thurs) and or Fri that my selection was unavailable, I would have had ample time to review other options. Instead, I was contacted by vm on Sat @ 1:00 PM (day of delivery), but did not retrieve vm til 1:45. I realize that substitutions are allowed, but it is not even close to what I had ordered & this situation should have been handled differently. I wouldn't have thought this of a local establishment...reason of the 1 star review
Beautiful arraignment!!!!
The flowers were for my sister’s birthday and she loved them! She took a picture to show me the arrangement she received, and it was gorgeous, I was so pleased with the quality, and service.
Thank You!
My granddaughter absolutely loved her flowers!! Thank you so much
Quick delivery of a gorgeous, enormous peace lily to a friend in grief. Thank you! She loved it.
Thanks for the FAST same day delivery. I was told the flowers were beautiful.
Fast service and same day delivery. The arrangement was beautiful and smelled fantastic. Thank you will definitely order flowers again!!!!
Beautiful floral assortment was delivered to my dear friend’s door within hours. She said they made her day, so mission accomplished! Happy to use a local business.
This was the first time I have ordered flowers through Colleen's. The flowers were delivered very quickly and they were beautiful. The ordering process was very simple. In the fall, a friend from out of state sent me flowers. She ordered flowers for 4 of us in different states. Mine came from Colleen's and were by far the most beautiful of all.
Perfect display, couldn’t have have for better!!!
Outstanding flowers they were so beautiful and my wife loved them!!! Worth twice the money
It got an excellent review by the recipient. And doing the delivery on a very cold day with snow showers during the day deserves special notice.
Flowers were beautiful and just as pictured on website. Delivery was punctual. Would not hesitate to order from them again!
Please check your voice mail. The item was not received. Call me, Pat Owen, at 978 502 3434. Thank you.
There was only one rose and it was left out in the cold when the people it was going to werent there
I received a call that they didn’t have the violets and butterflies sympathy basket I ordered online to be delivered that day, but were able to substitute another. The recipient sent me a picture of what was delivered and it was just as pretty. She was very happy with the arrangement.
They were definitely not Christmas but she loved them any way
We were very pleased with the Service. Delivery On Time. Got a call after delivery and our Son said it was a Really Nice Fruit / Christmas Basket. Will place future orders that will be delivered in Kutztown with Collene's Crafts-N- Flowers !!!!!
well I upgraded to the deluxe and i feel it was the same as the lower grade one. I spoke to a lady at the shop before the flowers went out and ask if she could put more pink in the arrangement she said yes.when it arrived I was a bit disappointed especially because of the price that I paid.!!
Beautiful arrangement with fresh fruits. Delivery was fast. Would definitely recommend.
While the Money Tree wasn’t available, an absolutely gorgeous floral arrangement was sent, to the joy of the recipient, who “loves, loves, loves flowers!”
Beautiful arrangement- delivered fresh and on time. Highly recommend Collene’s Crafts N Flowers!
ordered a custom bouquet online and it turned out amazing. thank you!
While arrangement was beautiful, it wasn't exactly what I ordered. I understand certain flowers wont' be in season, but then it shouldn't be shown on website to order. I didn't get tulips in the bouquet and would of preferred them as shown. But bouquet was beautiful and cheered my friend up. Only suggestion is to update website for online ordering to reflect what is available for seasons.
Everything was spot on and she loved the arrangement! Thank you for a job well done!
These flowers were a surprise gift for my Ma (grandmother) in remembrance of her anniversary to my Pa who passed away several years ago. She was blown away by the boutique. She has mentioned how they look beautiful every day since receiving them. Thank you!
Flowers were beautiful. Delivered on time.
Thank You! Aww
I sent flowers to my mother and they turned out beautiful and made her day!
Everything went as planned and my grandmother loved the flowers! They read and followed the instructions that I provided them with in the notes section
Great service! And lovely flowers! I will remember you all when I need you ;)
The purple flowers that were on the sweet moments baskets were not actually on when we got it
Ordered that morning and was delivered in the afternoon. Great service!!!
Close but no cigar... minimal lavender - lots of green and red and only half full. No where close to picture displayed. Red roses haphazardly placed. More like a $40 arrangement than a $100+. Service and delivery were expedient and efficient (same day and within hours).
Collene's Flowers always comes through with a beautiful personalized order. Always great to work with you!
I order flowers for delivery from Colleen’s for special occasions. They always do a great job with the arrangements and deliver on time. Thank you!
Excellent florist, very professional, beautiful flowers, no complaints at all.
I always call you guys when we need flowers sent. You are prompt , affordable and your arrangements are amazing!
I ordered the Violets and Butterflies basket, but was notified that they were out of violets. A different basket was recommended and it was just as lovely and the recipients were very pleased! Thanks so much!!
The arrangement looked beautiful, just like the picture. Very bright and healthy roses.
The delivery person was extremely careful too. The flowers were delivered on windy day, and I did not answer the door immediately as I could not hear the doorbell. He called to let me know that the flowers were delivered but did not want to leave them on the porch as the wind might blow them over. I did not have my phone near me, so I missed that call. I luckily walked pass the front door and saw him. He must have waited 5-10 minutes, very professional and courteous.
Delivered promptly and arrived for the correct date. Vase could have been nicer, however, acceptable.
Since it’s designers choice I didn’t get to even see what they looked like so that was pretty upsetting I would have loved a picture or something to show I sent but my grandmother loved them and that’s all that matters.
The flowers were delivered on time. They were pretty but I think the arrangement was not exactly like the picture. The recipient was very happy with them but I thought the photo looked bigger. I understand things are busy during these times. I appreciate that you are delivering flowers for people we can't see in person right now.
Delivered to my mother on Mother's day. She loved the selection of flowers and colors. Very nicely done!
The service was excellent, delivery was quick and efficient and I appreciated being able to order online! Thanks for the great job! The recipient loved her flowers!
Beautiful flowers and my mom loved them!!
Collene's sent my mom a beautiful bouquet for Mother's Day. She loved it! Thank you, Collene's Crafts-N-Flowers for the excellent service and the beautiful flowers!
Although the item was not available due to COVID related greenhouse closings, Colleen's crafts and flowers contacted me personally to provide an acceptable substitute. I was even happier with the substitute and appreciated the personal service they provided. Many thanks to Collene and her team. Great products and excellent service!
Although the item was not available due to COVID related greenhouse closings, Colleen's crafts and flowers contacted me personally to provide an acceptable substitute. I was even happier with the substitute and appreciated the personal service they provided. Many thanks to Collene and her team. Great products and excellent service!
Had this delivered to my mom for Mother’s Day and she absolutely loved it. The bouquet that arrived was full and colorful!
Had a random thought to send my wife flowers while she is working from home. They arrived super fast and were beautiful! Thanks so much for helping make my wife’s day brighter!!
They delivered the flowers extremely fast! The arrangement was beautiful! They were extremely responsive and helpful! Thank you to the staff for keeping the world beautiful in this scary quarantine time. Reccomend 100%
Flowers were just as pictured. Fresh and bright.
Everything was good. Nice arrangement of flowers. Ordered online which was easy to navigate on their website. They were able to Deliver on the same day even though i ordered so close to closing time which i did think was going to happen!
Great service all around!!!
They were even prettier then the picture. Thank you it was just the cheering up my best friend needed!
The flowers I ordered and the flowers that my best friend received for her 50th birthday, look nothing like this. While it had the same color combination, I was pretty disappointed when my friend sent a picture to me of what she received. While they were pretty, it wasn’t what I ordered. I didn’t say anything to her because she was happy and didn’t know the difference. I realize times are hard right now and maybe certain flowers are hard to come by, but then I wish somebody would’ve called me to let me know. Plus I asked for a balloon to be attached and she did not receive that. I will say she was quite excited that a flower seed packet came with her arrangement so that was a nice extra.
From what I could see on the photos that was sent to me the arrangement was huge and beautiful! Speedy service! Overall excellent thank you!
Everything was great and you were prompt! My grandmother loved the flowers! Thank you
Amazing arrangement! Very fast delivery. Highly recommended. Thank you!
Provided a great plant arrangement and hand delivered on my mother's birthday. All involved were very happy with the product and service!
Very nice touch of spring bouquet, excellent value
They were delivered on time, as instructed, and the recipient says "they are beautiful".
Plant was beautiful much bigger then expected, recipient very happy , thank u
Flowers were beautiful. The delivery person was kind enough to find a warm space to leave the flowers on a cold day and even let us know where to find them!
Quick delivery. The flowers were beautiful.
Beautiful flowers but the customer service wasn’t the best
Even though some flowers had to be substituted because because of low inventory of fresh flowers, the arrangement was beautiful. It was delivered on time and there were no problems of any sort. We will use Collene's for future floral arrangements.
Loved the flowers!! Same day delivery! Awesome experience
Yes, my dad was very surprised and it was beautiful. Thank you
Recipient said the flowers were beautiful and delivered next day! Definately would recommend to others!!!
The flowers were absolutely beautiful!
Very easy to navigate. I ordered flowers on Wednesday and they were delivered Thursday. I liked that they let me know when they were delivered. My friend said they were lovely!
Thank you for doing such a great job!!
It was a nice bouquet, but I wish the colors were more vibrant.
Customer service was great , very efficient and flowers looked beautiful.
very cute! recipient loved the bee :)
The bouquet that was delivered looked nothing like what I ordered. I understand sometimes substitutions need to be made, but this was completely different. The colors were no where near as vivid as the picture on the website. I would have include a picture of what I had delivered in this review if that option was given. I'm disappointed.
The bundle of green leaves actually drowned the roses...
Highly disappointed
Went multiple times until my daughter was home so they didn’t have to leave on the front porch. Great customer service!
I accidentally gave the deliverer the wrong address and when I called to fix the mistake the staff was very understanding and kind, and went out of their way to fix my error. I will definitely be ordering from here again
I always use Colleen's for my flower deliveries. Her arrangements are always beautiful and fresh!
They are beautiful and delivered within hours of ordering! I did upgrade to premium so I don't know what that really got me versus the base flowers. Regardless, these flowers look very healthy and my wife was pleased!
Promptly delivered. My parents loved them. Thank you.
Very easy and was delivered in a timely manner. Will use again. :)
Lovely flowers, delivered promptly by a wonderful Gentleman .
The flowers arrived timely and looked beautiful. The recipient loved them.
The basket was ok but didn't contain the bright colored flowers that were in the picture. I saw two roses and the edges looked a bit brown :( I realize it was for a funeral but my dear friend loved the colorful flowers and that is what I was expecting to see. Not dull and bland.
Athina loved it. Thank you
Thank you, for delivering the bouquet on time!!!
Lois
Are daughter was so happy to get these for her birthday
Easy online ordering. The recipient said they are beautiful and sent a picture. I am so happy with my purchase from Collene's Crafts-N-Flowers. I will definitely use them again! Thank you so much!
Just as beautiful as advertised and delivered promptly!
A lovely bouquet delivered very promptly. Couldn't be happier with the experience.
My sister was delighted with the Country Basket arrangement crafted by Collene’s Flowers! Dav New Hope, Pa
Excellent Service and same day delivery!!
Flowers were beautiful and nicely arranged even gift wrapped them.. thank you was a great surprises she loved them
Thank you for your excellent service and beautiful arrangement! I made a last minute order that was delivered the same day and my friend who received it loved it! I also loved that I got a call and a text telling me that there would be a substitution. Customer for life!
My daughter put herself through three years of online college while working, raising a baby and keeping a household. Her graduation is an exciting time for her and her family. We’re very proud of her and wanted to send her a beautiful bouquet of flowers to express how much she is loved and what an awesome job she did so when I found this beautiful arrangement it was exactly what I was looking for. I understand that it may not come out exactly as shown but what was delivered to her was awful. It did not represent the bouquet at all. Maybe I do not understand the concept of putting together flowers but if you offer a specific arrangement then I would expect you would try to copy it a little better than what was done. Even though I did pay for the deluxe upgrade I don’t consider filling in with ferns as upgrade. I appreciate that you tried to fix it but it still did not satisfy me even though my daughter says they were pretty.
My Mom absolutely loved the flowers that I ordered through you! She won't stop talking about it
Absolutely Beautiful!
Thank you so much! I will be ordering from you again!
I truly appreciate for your service and shipping on schedule. She really loved it! I strongly recommend your flower service to others. Thank you!
Beautiful arrangement. Great job. Will definitely buy here again
Amazing! On time delivery and beautiful flowers!
The flowers were beautiful and looked like the picture pretty much. I'm only giving 4 stars because they were delivered way outside of my preferred time range. I understand that the time range is not guaranteed, but still, I would've liked it delivered while she was there, not for her to receive it afterward. All good though. I would buy from you again.
Beautiful arrangement!!! Ordered and delivered in the same day!!! Never disappointed with Collene's
Delivered on time as expected. Not quite the same as the picture, but just as beautiful! Highly recommend!
Disappointed in my order. First I got a call that they were out of the mug for the flowers. That was ok so long as they coordinated the flowers. When delivered I immediately noticed there were no roses only daisies and carnations??. I did call and roses were then delivered but for the cost I am definitely underwhelmed.
The arrangement delivered had two violets and a butterfly, but it wasn't as pretty as the pictured selection. And the blue bow we requested arrived dark navy which made it look a little funereal...
Karen's husband called us to let us know how beautiful the flowers were! Thanks Collene's!
The arrangement was smaller than I thought it would be, especially for the price.. but it was still lovely. Just wish photos of all sizes were available so I could make a more informed purchase.
Awesome service and flowers were beautiful
Flowers were beautiful, just like the picture. Delivery was flawless!
The overall design was pretty but I was surprised for the extra money I spent on the premium design
I highly recommend Collene's!!!!!! I have been so impressed with their customer service and beautiful floral arrangements!!!! Definitely the best florist in Berks and Lehigh county!!!
I have ordered from Collene's a few times, and am always satisfied by the arrangements they create. The flowers are always fresh and gorgeous!
they arrived perfect and pretty