Reviews

Joanne D.

100 out of 5 stars.

I wasn't sure what the bouquet would look like because I left it up to the florist to create the designer. Since I couldn't get to the hospital, I didn't see the bouquet, but Alice just loved it, especially because lavender is her favorite color.
Her grandchild took a picture and sent it to me - I have to agree, the bouquet was absolutely gorgeous. I have had bad experiences with florists when delivery is a distance - some think they can get away with old wilted flowers or the cheapest ones - not Coleen. Her work is beautiful.

Gail H.

100 out of 5 stars.

The flowers were beautiful!

Joyce J.

100 out of 5 stars.

The Dorset arrangement is simply beautiful - words fail to express how lovely it is! Thank you for enabling me to brighten the day of a friend whose father had just passed.

Eilish B.

100 out of 5 stars.

Beautiful arrangement !
Thank you so much.
My family is very pleased.

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Florist's Response:

We are so glad we could be of assistance! We look forward to working with you in the future!

Lauren S.

20 out of 5 stars.

Unprofessional and poor customer service. After spending $500 plus dollars over the past few years at this business, I expected better customer service. Failing to deliver a $250 floral arrangement to a funeral home 2 miles away from your business before the start of the service is unacceptable. To also tell me it was my fault as you couldn’t find a specific drop off time on my order was insulting and showed your lack of professionalism. In addition to my order, it was brought to my attention you received two other floral requests for the SAME recipient and funeral service, which were successfully delivered prior to the start of the service. Yet, somehow, my order drop of time was a mystery? Coleen, while I appreciate the deliver fee ($12) refund you offered, I really should’ve been fully refunded or at the very least, 1/2 refunded. The funeral director was appalled and will not be recommending you going forward.

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Florist's Response:

Hello, we appreciate your use of us over the past year and we sincerely apologize for the situation you experienced. Unfortunately, if an order was placed online without a delivery time specified and even in the case of a specified delivery time, we are unable to guarantee said delivery time unless contacted prior. That information is stated on our website upon checkout, but moving forward we will make that information even more accessible to prevent any further miscommunication .
Furthermore, the other arrangements that were delivered prior to yours stated a time and had a different first name listed as the recipient, so among the amount of orders we make in a day it was unfortunately missed, which we again apologize for.
As for the refund, we still delivered the arrangement to the new location that you requested within a timely manner, hence why we didn’t issue a full refund. If you requested for us not to deliver the arrangement anymore, then we would have issued a full refund.
Again, we sincerely apologize and value all our customer’s opinions greatly. If you would like to discuss this further we are more than happy to talk to you over the phone at 617.282.0468.

Alexander M.

100 out of 5 stars.

I was so impressed with the customer service, attention to detail, and most importantly the QUALITY of the bouquet I received. It was HUGE and so beautiful at such a great price. It truly made my engagement special and I can't thank the team at Coleen's enough - 10/10 would recommend and will absolutely be a returning customer.

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Florist's Response:

Thank you again Alex! We are so happy to here that the flowers made your day that much better. We look forward to working with you in the future!

Theresa O.

100 out of 5 stars.

Absolutely gorgeous!

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Florist's Response:

We are so glad you enjoyed the flowers! We look forward to working with you again in the future!

Monika S.

100 out of 5 stars.

I was not disappointed. The arrangement was as described and pictured on Coleen's website (with fuller blooms). It was delivered on time - - and it was absolutely beautiful. I have ordered flowers from Coleen's Flower Shop before and will again. She never disappoints.

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Florist's Response:

We are so glad you were happy with our services! We look forward to working with you again in the future!

Benvinda S.

80 out of 5 stars.

It was very pretty. Thank you

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Florist's Response:

We are so glad you enjoyed them! We look forward to working with you again in the future!

Krystyna J.

100 out of 5 stars.

Ordered for my grandmothers 98th birthday. Gorgeous! She loved them, and I’m officially the favorite grandchild.

ALASKAR M.

100 out of 5 stars.

Zaebis

Savvas N.

20 out of 5 stars.

Good quality flowers, but these looked like what you’d give to your grandmother, not your significant other in the absolute slightest. Extremely disappointed.

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Florist's Response:






I apologize we would love more feedback i home f you would like to give us a call as we are always improving our design.
I am gladly to replace the flowers. We are closed for the weekend because we need a little bit of a break. It was a big holiday. So please reach out to us on Tuesday and I will make sure that you are satisfied with what you get. And thank you for supporting Coleen’s Flower Shop.

Henry W.

20 out of 5 stars.

The roses are like very but not close to the colour depicted, are not in absolutely peak condition and contrary to the instructions were not left in the mail room if the block but just left in the lobby where they could have been stolen.

Sophie W.

40 out of 5 stars.

I was honestly disappointed with the quality of the flowers. When picked up they already looked tired, saggy, and wilted :( for the price I expected more fresh and voluminous flowers.

Alana M.

100 out of 5 stars.

Beautiful arrangement and it was so quickly delivered. Coleen’s always does a lovely job.

Karen G.

100 out of 5 stars.

Beautiful arrangement delivered promptly

Timothy S.

100 out of 5 stars.

The flowers looked great. My first anniversary went well. Thank you.

Alyssa N.

100 out of 5 stars.

Easy way to order online and seamless delivery!

Chad L.

100 out of 5 stars.

Coleens always does a great job. I’ve used them a few times and they will always be my go to place. Flowers are fresh and delivery is always smooth.

Diane M.

100 out of 5 stars.

The arrangement was lovely and the delivery was exceptional! Thank you for the excellent service.

Jasmen R.

100 out of 5 stars.

I’ve been ordering flowers from Colleen’s for my mother-in-law for about 3 years. For every occasion, they have exactly what I need and I know she’ll love.

Deliveries arrive as promised and so close to the description.

Will continue to shop exclusively at Colleen’s for Boston flowers.

Mary L.

100 out of 5 stars.

The arrangement was beautiful! I asked for a same day delivery so that it would arrive on my daughter's birthday and Colleen's was able to accommodate that request. I continue to use this business because they never disappoint!

Grace F.

100 out of 5 stars.

Very pretty
Delivery person was very helpful

Chad L.

100 out of 5 stars.

The arrangement was more than I could have expected. Amazing job would definitely come back time and time again.

Maeve G.

100 out of 5 stars.

Love this flower shop. The flower selection chosen for arrangements is always unique and beautiful. Much better than the typical online order bouquets!

Laurel C.

100 out of 5 stars.

The words the recipient used to describe the arrangement were beautiful and magnificent, so I am very pleased. I appreciate being notified when the flowers were delivered, also. Thank you.

Sabrina L.

100 out of 5 stars.

We got these for our parents’ anniversary, and they loved them!

Janaye K.

100 out of 5 stars.

Ordered the Peachy (deluxe), and although I wasn’t able to see what the florists created, the recipients have been raving about this bouquet. Additionally, I’d ordered them at around 8 AM and needed them delivered before 11 AM (Coleen’s opens at 9 AM). This may or may not have to do with the destination’s proximity to the store, but when I called the store to see what time the delivery would be scheduled for, the associate on the phone let me know that it was already out for delivery! I was pleasantly surprised. Excellent service. I’ll definitely be ordering again in the future!

Christina M.

40 out of 5 stars.

I am VERY Dissapointed in the arrangement that was sent for my aunt's funeral. The flowers were pretty but it was sent in a plastic wrap (did the flowers NO justice!!) It was a funeral arrangement!!!! You did not even put them in a vase or basket/container etc.. The arrangement was laid om a small pedestal table. No Water! I paid $128.00 for those flowers. I could have gone to Stop & Shop and had 2 bouquets put together and wrapped in plastic for less than $30.00. I was embarrassed at the presentation. My family has always ordered funeral flowers from you for years and I know you know the Murphy's as well, so I was hoping for something nice. I will be calling during business hours tomorrow. Tina Fennell - Abington, Ma.

Caitlin H.

100 out of 5 stars.

Beautiful, just like the picture online. My friends were very gracious & who doesn't love an unexpected flower delivery.
Great job.

Patricia F.

100 out of 5 stars.

Simply beautiful!
Thank you for making the extra delivery trip to ensure the flowers didn't wilt in the heat. Much appreciated.

Clara W.

20 out of 5 stars.

My mom lives down the street from the shop. She was not called or notified in any way that the flowers had been delivered even though I gave both her and my cellphone numbers when I placed the order. The flowers were therefore left in the mail room overnight and totally wilted by the time she came to get them the next morning. They came back to life after she put them in some water, but it certainly wasn't a very nice Mother's Day surprise.

Deloris P.

100 out of 5 stars.

They were as beautiful as represented in the website picture. The recipient sent a picture and I could not have been more pleased. Thank you. Everything I had hoped they would be.

Mary S.

100 out of 5 stars.

Beautiful assortment! Great delivery! Great service! Very satisfied!

Louise C.

100 out of 5 stars.

I did not see the flowers but my daughter in law said they were lovely.

Anne J.

100 out of 5 stars.

My sis-in-law was so happy with the flowers. She said they were very beautiful and so was the vase.

I was thankful that you called her before the delivery as they were not home and she was able to state where the flowers should be placed.

Thanks so much for always bringing beauty and smiles to those who receive your flowers!

All my best,
Anne J. (Sandwich, MA)

Kathleen C.

100 out of 5 stars.

Beautiful arrangement. So pleased. Glad to support a local florist.

James R.

100 out of 5 stars.

Wildflowers Florist in Malden recommend you to us, and you did a very nice job in what we wanted. Thanks Again Jim.

Monica G.

100 out of 5 stars.

Beautiful as always!

Ricardo I.

100 out of 5 stars.

Simply put amazing. I recommend Coleens Flower Shop for anyone for any occasion!

Deidre B.

100 out of 5 stars.

Absolutely gorgeous! The arrangement is beautiful in the picture and even more breathtaking in person. She loves them!

Manny V.

100 out of 5 stars.

Beautiful, fragrant arrangement that my wife loved!

Angela W.

100 out of 5 stars.

Yesss thank you for the flower they were beautiful!!!!!

Gerard O.

100 out of 5 stars.

Beautiful arrangement, on time delivery. Excellent service all round

Amy M.

100 out of 5 stars.

Beautiful and looked just like the picture. Reasonably priced.

Amy M.

100 out of 5 stars.

Beautiful bouquet. It was exactly as pictured. Reasonably priced compared to another local florist I used to use frequently.

Barbara A.

100 out of 5 stars.

Great local flower shop, sent this beautiful arrangement to cheer up my daughter in law and she loved the flowers. The on line ordering was so easy. Go local! Aunt B

Marie V.

80 out of 5 stars.

Excellent!
I love it.The arrangement was amazing
Colors,variety of flowers
The exotic touch of anthurium was missing

Clayton D.

100 out of 5 stars.

Beautiful, cheery and unexpected! It blew the recipient away with how unique it was!

harland c.

100 out of 5 stars.

The flowers were delivered the very next day as promised on the website. The flower arrangement looks almost identical to the picture on the website. That's what reliability is all about. Thank you

nguyenkim v.

60 out of 5 stars.

I ordered the Custom Made Wrapped Bouquet - I had an expectation that the bouquet will be somewhat different depending on the flowers in season but when it arrival it completely threw me off. I expected the flower to at least least be wrapped nicely like the picture but wasn't. so unfortunately I am a little disappointed. Beside that the handoff on delivery was good.

Bruce D.

100 out of 5 stars.

Called from California but gave Coleen the wrong address! I notified them, and they were able to correct my mistake with no hassle. Awesome! And it was a beautiful arrangement too!

Kathy Y.

60 out of 5 stars.

Easy to order and fast delivery. For the price I though it was on the small side and everything was already well into blooming so it won’t last long. I may be out of touch with the price of flowers these days though.
Def doesn’t look like the picture.

Heather K.

100 out of 5 stars.

Gorgeous blend of all of my daughter’s favorite flowers. Customer service A+ I highly recommend Colleen’s shop! See my review also on Yelp.

Riley M.

100 out of 5 stars.

Fantastic!

Sara G.

100 out of 5 stars.

Ordered these for a friend's birthday and they arrived just a few hours later! The bouquet was just as depicted and my friend is so happy. I could not be more pleased. So glad for a wonderful local florist! Thank you.

Mary S.

100 out of 5 stars.

Beautiful arrangement! Excellent service and delivery!

Patrick P.

100 out of 5 stars.

Best flower shop in Boston, and especially throughout Dorchester where they always take care of any request. They have been reliable in every way from orders to the delivery drivers for so many years. Highly recommend and can’t wait to use them again.

susan h.

100 out of 5 stars.

Gorgeous flower arrangement. Coleen’s never disappoints!!

Roger W.

100 out of 5 stars.

you guys did great, our family members who attended said they looked beautiful.

Gail H.

100 out of 5 stars.

Beautiful arrangement! Delivery was as expected!

Karen P.

100 out of 5 stars.

Flowers were spectacular,delivery was much later than requested and he just left on steps not waiting for someone to answer the door.

sabra j.

100 out of 5 stars.

They where beautiful thank you so much for the Amazing arrangement

Clayton D.

100 out of 5 stars.

swiftly took my order and delivered a beautiful, lively arrangement within hours. Coleen and her team craft bespoke arrangements with unique flowers and pairings not seen elsewhere in the Boston flower market.

Ellen Q.

100 out of 5 stars.

I would highly recommend Colleen’s Flower Shop. Online process was quick, easy and the arrangement looked nice of not nicer than the picture displayed on the website!

LaWanda F.

100 out of 5 stars.

The arrangement was full of beautiful and vibrant pink flowers. The recipient loved them!

Michael L.

100 out of 5 stars.

Beautiful!
Thank you!

SHELLY A.

100 out of 5 stars.

Beautiful absolutely beautiful thank you Colleen's .

Erika H.

100 out of 5 stars.

My aunt called me last night to thank me for the beautiful birthday arrangement. She said they were stunning, and I had no doubt because Colleen’s Flower Shop always does outstanding work. Thank you.

Ashley W.

100 out of 5 stars.

The flowers were GORGEOUS. I ordered them to celebrate a friend's new job. They arrived in wonderful condition and looked just like the photo. I will definitely order again. 10/10 big fan.

Reyna M.

100 out of 5 stars.

Beautiful flowers

Dyan S.

60 out of 5 stars.

I was pleased with how easy it was to place an order online and that the order was delivered so efficiently, however the flowers weren’t the same as in the photo that I chose from the website. They substituted a bright pink magenta flower for the soft pink roses that were supposed to be in the arrangement. I was a bit disappointed. Last time they got a light pink container rather than the white one that was in the photo so this time I specified a white container but they changed the flowers. I think they should call to tell you something won’t be the same and give the client a chance to change the order if they want to.

Diane D.

100 out of 5 stars.

Thank you for putting together a nice birthdays bouquet with sunflowers for my daughter. It was perfect!

Donna L.

100 out of 5 stars.

Thank you for the beautiful arrangement. We bought it as a birthday gift for our son-in-law, who loves flowers, and it was a big hit! The flower choice was perfect and the colors are gorgeous!

ALBERTE L.

100 out of 5 stars.

I placed a last minute order for my dear friend in the hospital. Not only did they deliver they gave me exactly what I asked for!

Christine M.

100 out of 5 stars.

At such a sad time Coleen’s Flower shop pulled through. I have never been disappointed in the arrangements I have received from them

Cheryl R.

100 out of 5 stars.

Beautiful arrangement delivered very quickly! Thanks so much.

Mary G.

100 out of 5 stars.

I sent flowers from Coleen's to my mom for Mother's Day. They were incredible and my mom said it was the prettiest bouquet she has ever received (and she's received many!)

Caitlin L.

100 out of 5 stars.

The floral arrangement I had delivered to a friend was better than expected. The flowers were so gorgeous and so fresh. Highly recommend!

Johnny N.

100 out of 5 stars.

The arrangement was beautiful and the epitome of quality!

Derek M.

100 out of 5 stars.

Absolutely stunning flowers that made quite an impact on Mother's Day. Thanks to the entire team for a great experience!

-Derek

Patrick G.

100 out of 5 stars.

Coleen's Flower Shop has been a blessing.
The flowers are always beautiful. Their delivery service is one of the best. If they say they will deliver, they do. (I switched to Coleen's Flower Shop a year ago after a not so good experience with another shop.)
I use this shop for all my Boston deliveries.
Highly recommend.

George B.

100 out of 5 stars.

I ordered online and picked up in store. Both experiences were perfect. I was helped in store immediately and I was out the door with my flowers in 5 min. Plus the flowers look great. Will definitely buy flowers here again.

Kristen W.

100 out of 5 stars.

So, so happy with the service and design of Coleen’s Flower Shop! Every arrangement I have ever ordered from Coleen’s has exceeded my expectations. Excellent service, value, and spectacular arrangements!

Jacqueline B.

100 out of 5 stars.

I had no expectations since I’ve never ordered from here before, I was just hoping the great reviews didn’t fail me, and they didn’t!!! I ordered the same day of delivery and was just floored how beautiful they were. (My friend sent a picture). Thank you!

cheryl o.

100 out of 5 stars.

Always impressed by what Colleen’s does!

Deirdre F.

100 out of 5 stars.

The flowers were even more beautiful than the picture! I will definitely be ordering from here again in the future!

Raija V.

100 out of 5 stars.

Coleen’s does a beautiful job no matter the occasion- I know when I send flowers from this shop that they will be gorgeous and brighten someone’s day. Easy to order online and the arrangements are lovely quality.

Christine M.

100 out of 5 stars.

The bouquet was lovely and arrived on time!
Thank you for the beautiful creation. You made my daughter's day with this awesome arrangement!

Andrea H.

100 out of 5 stars.

They were beautiful just like the picture and the recipient loved it.

Jennifer B.

100 out of 5 stars.

Gorgeous arrangement and great delivery!

Erika D.

100 out of 5 stars.

As always and never disappointed. The flowers are absolutely beautiful and stunning.

Thank you for your excellent work.

Carmen H.

100 out of 5 stars.

Beautiful

Brenna G.

100 out of 5 stars.

The Flowers I orders are absolutely beautiful and the service was amazing! So happy to support a local business as great as this one.

Felicia S.

100 out of 5 stars.

Always happy with Coleen's Flower Shop! The pictures on the website always look just like the flowers sent. My favorite florist!!

Youngsoon Q.

100 out of 5 stars.

It was great~

Zachary B.

100 out of 5 stars.

Great!

Victoria T.

100 out of 5 stars.

i live nearby and always have a great experience at colleen’s! I preordered valentines flowers and picking them up took less than 10 minutes! they are always so friendly and even thanked me for preordering during s hectic time and calling to confirm my order was ready. very professional

Haley R.

80 out of 5 stars.

The flowers were gorgeous and arrived early! However this was a sympathy gift and they spelled my name incorrectly on the card - please try to spell check in the future :) Would certainly still purchase from Coleen’s in the future as their arrangements are lovely!

Virginia F.

100 out of 5 stars.

Flowers were beautiful as always

Jule F.

100 out of 5 stars.

The flowers were absolutely beautiful!! The quality was perfect.

Georgina S.

100 out of 5 stars.

The arrangement is beautiful. Recipient said flowers were fresh.

Joseph M.

100 out of 5 stars.

Center piece was gorgeous! Thank you so much!

William J.

100 out of 5 stars.

She loved

Constance B.

100 out of 5 stars.

This basket was beautiful and brought joy to our colleague during a difficult time. Thank you for helping to put a smile on her face!

Joyce P.

100 out of 5 stars.

A beautiful arrangement and recipient was truly delighted. I have always ordered from Coleen' s over the past several years for family and friends that live in South Boston and Dorchester area because I know they do a wonderful job on all the arrangements and they deliver in a timely manner.

Joyce P.

100 out of 5 stars.

I received call from recipient saying how beautiful the floral arrangement was. She was truly delighted. It was delivered in a very timely manner. Coleen's always comes through with beautiful arrangements and delivery always on time.

Jennifer D.

100 out of 5 stars.

This arrangement arrived just as pictured, breathtaking! Coleen's florist truly takes pride in their work and it shows! I could not be happier! The recipient was extremely elated, and that is what we were striving for!
Thank you so very much!

Jasmen R.

100 out of 5 stars.

I have ordered exclusively from Coleen's Flower Shop for all of the times I want to show love to my mother-in-law.

She was OBSESSED with this latest arrangement and I'm so happy.

Thank you!

Kathleen R.

100 out of 5 stars.

The flowers were spectacular. The recipient thought so. She texted a picture and I couldn't agree more. I used Coleen's once before and was so happy with the arrangement I used them again. Coleen's is my all time favorite florist!

Eleanor L.

100 out of 5 stars.

The "just because" flowers were absolutely stunning! Coleen's Flower Shop is reliable florist and very easy to work with. Thank you Coleens!

Diana B.

100 out of 5 stars.

I just love Coleens flower shop. They always do an awesome job. Thank you so very much.

Margaret O.

100 out of 5 stars.

I was so pleased with Coleen's Flower Shop. The delivery process was very fast. I highly recommend this flower shop! I would use them again!

Holly S.

100 out of 5 stars.

It arrived on time and as it appeared in the photo for my mother's 100th birthday. I asked for it to be kept lowish for the centre of the table and it was perfect.

Mary L.

100 out of 5 stars.

Beautiful arrangement delivered on time!

Thomas O.

40 out of 5 stars.

A premium bouquet at the cost, not as expected or as pictured.

KIMANNETTE D.

100 out of 5 stars.

Absolutely beautiful

Courtney G.

100 out of 5 stars.

Colleen’s is by far the best florist I have ever worked with. Her arrangements are absolutely beautiful and she is so easy to work with. I can’t recommend Colleen’s enough!

Phong T.

100 out of 5 stars.

Always a pleasure to do business with you guys! Beautiful arrangements and always on time!

Sonia D.

100 out of 5 stars.

Loved it! Last min order and they didn't have the orange flowers to create this actual bouquet but they created something even more beautiful for me!

Jaralim V.

100 out of 5 stars.

Amazing place

Bertram H.

100 out of 5 stars.

I have always loved Coleens flower arrangements and she never disappoints.

Julio A.

100 out of 5 stars.

Nice job Coleen

jestin w.

100 out of 5 stars.

I recently used Coleen’s to send a bouquet to my wife to mark the 1 year point of her father passing. She was absolutely blown away with the arrangement and presentation in the vase. Many thanks, I will be a repeat customer!

Rita D.

100 out of 5 stars.

My daughter loves her plants!!! Thank you for making her day!

elizabeth j.

100 out of 5 stars.

Absolutely beautiful. Always get exactly what is ordered. I always order through Coleens.

Jamie C.

100 out of 5 stars.

Beautiful, huge bouquet, easy to order, and delivered to a Dorchester address within 3 hours. Thanks so much!

Kevin H.

100 out of 5 stars.

Great flowers and service, thank you

Dionis L.

100 out of 5 stars.

Excellent job !!!!

Dennis M.

100 out of 5 stars.

The "Ringed by Love" floral wreath was absolutely beautiful and captured the heartfelt sentiments we felt for our dear friend who passed on. Thank You!

Carol L.

100 out of 5 stars.

The flowers were beautiful.

Phong T.

100 out of 5 stars.

Always the best arrangements and best service!!

Daniel C.

100 out of 5 stars.

Thanks

Kathleen C.

100 out of 5 stars.

The flowers were beautiful and they made my daughter's day! I ordered online on Sunday and followed up with questions on Monday and they were very helpful and let me know the flowers would be delivered by early afternoon. And they were! Thank you

KIM G.

100 out of 5 stars.

Thank you so much. The arrangement was simply beautiful. The pop of color you added was awesome. Coleen's flowers has always delivered the outstanding arrangements.
I used to order all of Local 12's flower for all their needs. Thanks.

Russell S.

100 out of 5 stars.

Beautiful floral arrangement. Timely delivery. Will be ordering from Coleen's Flower Shop again!

Tammy N.

100 out of 5 stars.

My mother was so happy when she
Receive these flowers ! It was better then what the picture showed ! I couldn’t be more happier with the flowers Quality ! The vase was Beautiful as well! Thank you so much for making my Mother’s Day special ! I will definitely come back to order more !

Donna B.

100 out of 5 stars.

Thank you!

Mary C.

100 out of 5 stars.

I ordered the Love Actually flowers for my daughter's birthday and they were as beautiful as the pictured on the website. I would highly recommend using Coleen's Flower Shop for any occasion.

Carolyn F.

100 out of 5 stars.

I ordered flowers online and they were delivered 4 hours later! My friend called and said they were absolutely beautiful. So glad I went with Coleens.

Gail W.

60 out of 5 stars.

While the flowers were beautiful, the run around to receive delivery was very disappointing. I placed the order with specific instructions online including my phone number, then called the next day to confirm the order. One hour and a half after the expected time, (this was a going away present) I called and was being told that, maybe my order was not confirmed. After saying how could it not be confirmed when my account was credited, I was told that the driver came back and there was nothing in the vehicle. At that point I asked for the manager who went on to say that the driver said no one was there to accept delivery. Mind you I work at a Nursing facility so that would have been impossible, and tyo make it worse we had two people yesterday at the reception desk (my response to her). The delivery showed up an hour later, we will never use you again

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Florist Response:

Hi Gail,
I am so sorry about the late arrival of the flowers. The driver had some difficulty in finding the address, and that led to more of a delay. We have taken steps to make sure that a mistake like this does not happen again.
Thank you for your understanding, and I apologize again for your frustration.
- Coleen

Timothy L.

100 out of 5 stars.

Colleens goes above and beyond to make sure the the flowers are beautiful and delivered promptly - within hours!

Joseph M.

100 out of 5 stars.

OUTSTANDING! Perfect arrangement! Wonderful! Highly recommend! Thank you so much!

ANN K.

100 out of 5 stars.

Absolutely gorgeous arrangement!! Delivery was on time. I could not be any happier with Coleen's. I highly recommend this flower shop.

Annmarie T.

100 out of 5 stars.

Thank you for doing an amazing job on the flower arrangement

Kirstin T.

100 out of 5 stars.

Ordered a last minute arrangement for a friend in the hospital. It came out beautifully and was delivered so quickly! Thank you all!!

Marise S.

100 out of 5 stars.

Excellent service. They work with you and are very personalized. Highly recommended.

Nordia M.

100 out of 5 stars.

The arrangement was so beautiful. I was very satisfied with the outcome.

Mary L.

100 out of 5 stars.

The flower turn out really good . Very happy with it .

Stephen C.

100 out of 5 stars.

Very nicely done.
Thanks!

Maria S.

100 out of 5 stars.

Thanks so much, The delivery was on time and the flowers look much better than in the pictures..
You guys are awesome!!

Yearim R.

100 out of 5 stars.

The flowers my grandmother received were beautiful, just like the picture. Great customer service and fast delivery. Highly recommended!

Linda K.

100 out of 5 stars.

I couldn’t be happier w the ease of ordering online. The site is aesthetically pleasing & welcoming. I was unfamiliar w the shop but hearing accolades from a friend of a friend I checked it out. So glad I did! Ten Star Rating in my book & the recipient’s also. A big Thank You!

Erin B.

100 out of 5 stars.

I ordered this for my daughter’s 20th birthday. I am out of town so I was not sure of any florists in the area.

The arrangement that she received was bigger and even more beautiful than the one pictured on your website.

Thank you for making her day!

Charmaine M.

100 out of 5 stars.

Beautiful bouquet to cheer my cousin! Got there early in the morning to start her day!

Lauren S.

100 out of 5 stars.

You will not be disappointed with this choice. Arrived in a very similar looking vase with gorgeous blooms. I’m always happy with Coleen’s flower arrangements.

Manny V.

100 out of 5 stars.

Easy ordering, on-time shipping, lovely arrangement

Sandra S.

100 out of 5 stars.

The arrangement was absolutely gorgeous and so fresh. I chose to let the florist choose the flowers for the arrangement and it exceeded my expectations. Delivered exactly when they said it would be. Highly recommend and would definitely use again.

Maureen F.

100 out of 5 stars.

The flowers were stunning and beautifully arranged. I love the way the card message is written in script, it gives it a much more personal touch!

Maria J.

100 out of 5 stars.

Just beautiful

Samantha B.

100 out of 5 stars.

Delivered as expected and even more beautiful!

Bruce M.

100 out of 5 stars.

Excellent flowers and timely delivery

MAUREEN F.

100 out of 5 stars.

Gorgeous arrangement delivered on time with a smile!

Philip L.

100 out of 5 stars.

Awesome arrangement! Quick delivery, thank you Coleen’s

Carlos P.

100 out of 5 stars.

Professional service. Timely delivered.

CHONG Z.

100 out of 5 stars.

Great quality. My gf likes it a lot!

Brendan J.

100 out of 5 stars.

Delivery on time.

Jake G.

100 out of 5 stars.

-

Ross C.

100 out of 5 stars.

Great flowers, on time delivery. Beautiful!

Maureen C.

100 out of 5 stars.

My daughter absolutely loved her arrangement! So tastefully put together and color combination was perfect!

Frank M.

100 out of 5 stars.

The flowers were beautiful!! Colleen’s never disappoints! The only flower shop we use!

Deborah J.

100 out of 5 stars.

Beautiful colorful arrangement. Next day delivery. Lovely fresh blooms. $25 delivery fee a little high.
Pleased overall. Will use again

James K.

100 out of 5 stars.

Once again, Coleen's flowers "wowed" me.
The flowers are beautiful.

Maureen C.

100 out of 5 stars.

NEVER disappoints! This is the ONLY Flower Shop I will EVER use! Their pictures on their web-site are spot on to what you will get!

Yuen C.

100 out of 5 stars.

Recipient loved the flower arrangement, it was beautiful. Thank you!!

william J.

100 out of 5 stars.

Thank you who was the perfect setting for her perfect Beauty birthday

Tracey F.

100 out of 5 stars.

Flowers were beautiful !
Bright , colorful perfect for my daughter
Quick turn around for delivery
Will definitely use again
Highly recommend

Kristiana K.

100 out of 5 stars.

On time. Professional. Gorgeous!!!

Peter L.

100 out of 5 stars.

Beautiful centerpiece and prompt delivery.Very happy customer here.

Mary H.

100 out of 5 stars.

Once again Coleens Flower Shop put together a gorgeous arrangement for my friend. They do beautiful work!! Thank you

Yvonne C.

40 out of 5 stars.

I was disappointed as the picture on your website did not match what was delivered or justify the high price paid. Instead white flowers possibly open Lilies were delivered. I live in Europe and was relying on the website picture which was misleading. Unfortunately this means that I will not be using your services again.

Denise R.

100 out of 5 stars.

The flowers were exquisite as usual. I can count on Coleen to always have a beautiful arrangement for whatever the event.

deborah F.

100 out of 5 stars.

Beautiful

Judith C.

100 out of 5 stars.

Gorgeous. Delivered perfectly. Recipient delighted!

Judith C.

100 out of 5 stars.

I always love the arrangements from Coleen's and the recipients just adore them. One thing I noticed is that in previous years the choices for Christmas arrangements seemed to include more inventive, unusual styles along with the more traditional. I hope that it is just COVID and that next year we will have more of those unique choices. Thank you for delivering on time every time. I appreciate your attention to detail.

christine w.

100 out of 5 stars.

I have ordered arrangements from Coleen's several times... always beautiful, great delivery, great customer service. And you get your money's worth... I always ask people to send me a pic of what I send them. Lovely quality. Nice business to work with!

Erica A.

100 out of 5 stars.

Beautiful flowers delivered for a friend- better than as pictured

Corey S.

100 out of 5 stars.

Beautiful and just like pictured

Licia M.

100 out of 5 stars.

I ordered this for my friend's 50th birthday and she loved it. Thank you so much!

Alfred D.

100 out of 5 stars.

They were great thank you

Thuy P.

40 out of 5 stars.

The flower didn’t turn out the way it look in the picture . I understand that sometime it’s hard to get the exact flower but the flower doesn’t look fresh and some even break. I email the place right after I pick it up and they did offer to have me bring the flower back right away for them to fix it but I live far so it’s a pain for me to come back so I didn’t .I was really looking for the flower cause I heard a lot of good thing about them from my friend so I give it a try. But I was really disappointed . The next day the flower look even worse. I usually get a week or at least 4 day out of the flower at the place that I usually order . So I was not happy cause it’s for my mom birthday and she did notice that the flower didn’t look fresh too.

Riley W.

100 out of 5 stars.

Coleen's flowers shop

Eleanor L.

100 out of 5 stars.

Ordering online was easy and my aunt (who got the flowers) was very happy!

Thank you.

Michael P.

60 out of 5 stars.

When they arrived they were so beautiful. Then after two days flowers started to die. On the second day half were dead. Called left a message but no one returned my call.

Lynn N.

100 out of 5 stars.

The flower arrangement was beautiful. It was a different color scheme than the one shown in the online photo, but overall a beautiful arrangement. I would use them again.

Maureen F.

100 out of 5 stars.

My cousins absolutely loved the pretty arrangement. Coleen's has a wide range of arrangements that are creative with a flair, a nice change from the typical. Ordering was very easy and I received notification when it was delivered. I will definitely order from Coleen's again.

Gamaliel H.

100 out of 5 stars.

I recently ordered a flower arrangement online with Coleen’s for the first time. The process was extremely user friendly and professional. I received notice via email and the flowers were delivered promptly the next day - the flowers were gorgeous. I am a super happy customer and would recommend this flower shop without hesitation. Thanks Colleen!

Kelly N.

20 out of 5 stars.

I am not happy and satisfy with the way the arrangement turn out. It is not entirely bad but not worth over $250. It looks very disappointing standing next to the other funeral arrangements. I will not recommend this to anyone.

Isaac a.

20 out of 5 stars.

The recipient did not receive the gift in hand nor left at porch I am not satisfied they did not call or reach out to me or the person

Brandon C.

100 out of 5 stars.

Coleens Flower shop put together an absolutely beautiful arrangement for my anniversary. Will definitely go here again.

Madison M.

100 out of 5 stars.

Incredibly beautiful arrangement, thank you so much!!

Caitlin W.

100 out of 5 stars.

So beautiful, even better than I expected :)

Christina V.

100 out of 5 stars.

They care right on time and my friend showed me, they were beautiful! Exactly like the photo! Even the vase!

patricia w.

100 out of 5 stars.

beautiful and prompt delivery. thank you

Laurel N.

100 out of 5 stars.

Plant was beautiful and when delivered recipient wasn't home but was know to the delivery person who saw her at a cafe sitting outside and delivered it to her there! Exceptional delivery service.

BetheAnne D.

100 out of 5 stars.

Super service, the actual bouquet was extremely similar. My daughter loved it . It reminds her of our home in France.
Merci , well done

Francis S.

100 out of 5 stars.

In a time of great loss, the arrangement was as advertised and brightened up the room, and was of some comfort to the family, thanks for the professional service. We will definitely use your local business in the future

Susan D.

100 out of 5 stars.

My arrangement was perfect. Beautiful colors and hand delivered with a smile. Thank you all!

Regina S.

100 out of 5 stars.

They Flowers were Amazing!! They made a teenager happy and she smiled and loved everything about them from the stunning choice of color s to the arrangement and vase.
As Always Well Done Colleen

Christina V.

100 out of 5 stars.

The flowers were beautiful. They are for my mom who has surgery. They look just like the picture. The vase was a little different but super nice. I will order from you all the time! Also delivery was same day and fast! Great job!

William J.

100 out of 5 stars.

She loved the flowers

LEE S.

100 out of 5 stars.

Delivered on time. Beautiful arrangement. Very pleased with service. Love using local business.

Elizabeth P.

100 out of 5 stars.

Awesome!

Derek M.

100 out of 5 stars.

Exactly what I expected!

Karen F.

100 out of 5 stars.

Beautiful!

William J.

100 out of 5 stars.

My daughter loved the flowers

Jorge U.

100 out of 5 stars.

Beautiful arrangement! Family love the wonderful colors and variety of flowers.

CYNTHIA R.

100 out of 5 stars.

Flowers looked exactly like photo, fresh and beautifully-arranged. Prompt delivery, the birthday girl was delighted!

elizabeth j.

100 out of 5 stars.

Colleen's does an amazing job. The flowers were beautiful and instructions followed.
Due to circumstances, the obituary did not have scheduled time, I received a phone call asking about the services so the the arrangement could be delivered on time.

Laurie R.

100 out of 5 stars.

The arrangement was just beautiful and delivered promptly. Thank you!

Donna C.

100 out of 5 stars.

They were beautiful.

Denise R.

100 out of 5 stars.

My friend was overjoyed with the flowers. As usual I am pleased with the service and floral arrangements. Thank you.

Felicia K.

100 out of 5 stars.

Order and delivery were seamless - ordered the night before and delivered by noon the next day. Awesome flowers and service!

Mindy B.

100 out of 5 stars.

Beautiful

Lucelina B.

100 out of 5 stars.

Roses were beautiful and delivery was even faster!!!!!! Ordered on the same day and within hours the flowers were beautifully delivered.

Keimara J.

100 out of 5 stars.

Very timely , and bouquet was beautiful not the same as the picture but during a pandemic it’s understandable. Will def use this service again!

Natasha L.

100 out of 5 stars.

The most beautiful flowers- articulate and quickly #coleensflowershop ♥️♥️♥️

Tanya B.

60 out of 5 stars.

With ordering the premium it would be great if the buyer could see what the premium actually looks like and not just what the regular looks like. This gives the buyer a choice on rather it is actually worth going to premium.

Julie G.

100 out of 5 stars.

Absolutely beautiful, thank you!

Hector Y.

80 out of 5 stars.

Great service, got exactly what I wanted and it was delivered on time despite COVID issues. However, I think the arrangement was a bit small for the price but it was very beautiful

Laura J.

100 out of 5 stars.

Amazing! I was not sure about the address. They helped contact the person and still delivered to the new address before I even asked. All on the same day. This is the second I have used this company and I will continue. Thank you!

Cindy M.

100 out of 5 stars.

Great atmosphere.
love

william m.

100 out of 5 stars.

great very fast

Tatiana W.

60 out of 5 stars.

could be better

T G.

80 out of 5 stars.

No complaints, very grateful. Thanks to everyone at Coleen's flower shop

Richard B.

40 out of 5 stars.

I ordered Pink Paradise and received Lavender paradise. Very disappointing as it was for a birthday gift and her favorite color is Pink. By the way she hates PURPLE!

Patricia C.

100 out of 5 stars.

Beautiful flower arrangement! My friend loved it. Thanks for adding to her special birthday.

Alfred D.

100 out of 5 stars.

Thank you my mother in law loved her flowers

Alfred D.

100 out of 5 stars.

Great flowers thank you

Nathan H.

100 out of 5 stars.

Exactly as the picture

Karen U.

100 out of 5 stars.

beautiful arrangement delivered on time.

Lisa C.

100 out of 5 stars.

I heard tgey were bwsutiful, thank you

Jean K.

80 out of 5 stars.

Great job! Will use you again
Thank you,
Jean Kintigos

Patrick R.

100 out of 5 stars.

I've ordered from Coleen's a fair amount, and they've never disappointed. The bouquet was gorgeous.

Daniel C.

100 out of 5 stars.

I have very good experience. The flowers are always fresh and beautiful thank you...

Marcia G.

100 out of 5 stars.

Exceptional! Delivered promptly and above expectations! I am so thrilled to have found such a wonderful florist in Dorchester! Look no further if (like me) you’re hesitant to shop on line!!

Carlos P.

100 out of 5 stars.

From ordering to the delivery, in would say it was excellent. I was even offer to deliver to another address because the person was not in the office. That was an excellent customer service action.

robert l.

100 out of 5 stars.

Called day prior to vday and left a Voicemail due to on-line ordering difficulty. Received a call back within an hour. Pleasant and efficient service. Delivered well before the end of the day .
Wife's office uses the shop for many workers occasions.

Sarah C.

80 out of 5 stars.

My friend loved the bouquet. Arrived fresh and on time. Only reason I didn’t give it a higher rating, there wasn’t an actual songbird included as in the picture

Samuel I.

100 out of 5 stars.

Great service, beautiful flowers.

Gherardo V.

100 out of 5 stars.

Top service. They delivered for Valentine's day in the time window I've asked for, the flower composition was extremely good and the flowers were super fresh!

Keith S.

100 out of 5 stars.

Flowers were fantastic for Valentine's Day

David C.

100 out of 5 stars.

Coleen’s flowers are second to none and never disappoints!

Stephanie D.

100 out of 5 stars.

Beautiful arrangements. Thank you so much for the great work that you do. Received so many compliments on the flowers.

Jose R.

100 out of 5 stars.

Beautiful flower arrangements and excellent customer and delivery services! Highly recommended!

CAITRIONA M.

60 out of 5 stars.

For what I paid, we were disappointed

Gerald H.

100 out of 5 stars.

The recipient loved the arrangement. Delivery was quick! Thank you so much.

Paula L.

100 out of 5 stars.

ABSOLUTELY BEAUTIFUL. EXCELLENT ARRANGEMENT. PROMPTLY, COURTEOUSLY DELIVERED. THANK YOU. Paula

Maria D.

40 out of 5 stars.

I asked for white and purple flowers to remove the yellow and put white flowers instead you guys sent a basket with yellow , pink , and some purple flowers

Robert O.

100 out of 5 stars.

Coleen's always does a nice job.

Ralph D.

100 out of 5 stars.

Absolutely stunning arrangement for our moms birthday!! It is so hard to find a florist with elegant taste and beautiful flowers!! And the delivery was prompt and extremely gracious!! Thank you!! Highly recommend!!

Annemarie B.

100 out of 5 stars.

Flowers arrived ahead of time and they were beautiful. Also a very good price, will definitely use them again!

Patricia M.

100 out of 5 stars.

I was very pleased

Carmen D.

100 out of 5 stars.

Beautiful flowers

Ambar P.

20 out of 5 stars.

the worst customer service!!

Jean-Yves J.

100 out of 5 stars.

She likes it, she's very complimentary of the arrangement and the freshness of the Roses. Thank you, I appreciate your service

Gail H.

100 out of 5 stars.

Flowers delivered and looked beautiful!

James K.

100 out of 5 stars.

Once again I am extremely satisfied with Colleen's flower shop.
The roses are absolutely gorgeous!
Thank you again

Robert H.

100 out of 5 stars.

The flower arrangement was beautiful! Thank you!

Jose R.

100 out of 5 stars.

Beautiful flower and delivered as advertised. Overall great services and highly recommended!

Lynne M.

100 out of 5 stars.

Coleens is my go to place for my daughter who lives in Boston .. always so pleased with everything I have ordered !!!

Laura D.

100 out of 5 stars.

Absolutely beautiful arrangement. My mother (and her co-workers) loved them and I appreciate the love put in to making this. :)

Jacqueline O.

100 out of 5 stars.

I ordered the Flowering Garden Basket for a wake. It was beautiful and more than I expected.
Definitely would recommend Coleen's Flower Shop.

Michelle G.

100 out of 5 stars.

My sister loved the quality of the flowers the family sent her for her birthday! It was nice to support a local business as well!

Pearse M.

100 out of 5 stars.

I always use Coleen's flower shop for important occasions. They are the best. Best quality flowers and best service!

Thanks!

lynne M.

100 out of 5 stars.

This is the only Boston florist I use to send my daughter special gifts !! They never disappoint .. I actually called them to say how pleased I always am with the quality of design and prompt delivery .. as a former floral designer , I have high standards!!Colleens will always be my “go to “...

nikita c.

60 out of 5 stars.

I notices on the card that was sent to my friend had a misspelled word. I was very turned off by that. the word was suppose to read else but instead read wlse! very disappointed. I even check to see if I made the mistake but quickly realized I spelled the word correct. proof reading would have came in handy in this situation.

Susan H.

100 out of 5 stars.

The flowers are beautiful! She loved them. Coleen’s Flower Shop has never disappointed, I highly recommend them.

Timothy L.

100 out of 5 stars.

Beautiful!

Kelly M.

100 out of 5 stars.

So easy to order, great pricing and a beautiful bouquet that my friend loved!

Meaghan D.

100 out of 5 stars.

The flowers were beautiful and showed up exactly as requested. Very pleased. Would order from Colleen’s again.

Margaret G.

100 out of 5 stars.

I live in Indiana but I have family in Boston. I have used Colleen’s flower shop before and each time the flowers have been stunning. Great to work with and delivery has never been a problem. I would highly recommend them and will definitely use them again.

Jay P.

100 out of 5 stars.

Always THE BEST, most ELEGANT and BEAUTIFUL arrangements!
Thank you!

Maggi H.

100 out of 5 stars.

Beautiful flowers! Order placed online was easy and they were delivered next day. Presentation looks exactly like what I ordered, would recommend to anyone! Thank you!

Lauren B.

100 out of 5 stars.

I couldn’t have been happier with my order. They delivered to my Grandma and looked exactly like the picture as shown! I would definitely order from this florist again!

Jose R.

100 out of 5 stars.

Excellent service and beautiful flower arrangement. Delivery service was fast and reliable!

Temura D.

100 out of 5 stars.

The flowers were beautiful thank you

Douglas W.

100 out of 5 stars.

The flowers are beautiful and my wife loves them. Colleen delivered them personally, which I thought was a nice touch. Thank you.

Andrew P.

100 out of 5 stars.

Very happy with this flower shop. They were timely, fairly priced and the flowers looked great! Would definitely recommend to anyone in the Dorchester area!

Robin O.

100 out of 5 stars.

Beautiful flowers. Looked just like photo I ordered from. Delivery person was so helpful even when I gave the wrong address.

JOHN M.

100 out of 5 stars.

Easy to order and the arrangement was beautiful!

Jennifer B.

100 out of 5 stars.

Gorgeous!!! I love the colors and my daughter loves them. Thank you!!

Steve D.

100 out of 5 stars.

better than expected...beautiful..Thank You..

Daniel Y.

100 out of 5 stars.

Didnt have the flowers i ordered in stock but they did what they could and it ended up looking AMAZING the whole bright sunrise colors were replaced with a beautiful red and pink theme. Will definitely come here everytime I need flowers

Daniel M.

60 out of 5 stars.

The flowers that I purchased looked nothing like the picture. Maybe I am a naive flower customer for expecting the product to look like the picture.

robert w.

100 out of 5 stars.

it could not have been better !!! Flowers were a big hit / Delivery could not have had any better timing // FLOWERS ARE BETTER THAN THE PICTURE 5 + stars

Kathleen L.

100 out of 5 stars.

Ordered this online for my mother for Mother’s Day. It was absolutely beautiful. Coleens came highly recommended as I’m from out of town. They did not disappoint!

Stephanie S.

80 out of 5 stars.

My mother loves sunflowers and these were beautiful!

Michael M.

100 out of 5 stars.

Awesome product and service. Best florist in Boston.

Elizabeth B.

100 out of 5 stars.

Beautiful! She loved them

Stephanie D.

100 out of 5 stars.

Omg it is. Flowers arrived fresh and just as pictured. My mom was speechless. Thank you once again for making another memorable day for her. You guys are awesome. Great job , great customer service. Thank you again.

tyler G.

100 out of 5 stars.

Beautiful, full & perfect! Thank you so much!

Kellie D.

100 out of 5 stars.

Thank you so much for your awesome service. My friend who lost her dad loved the arrangement. I would totally recommend Colleen's & continue to purchase from you.

kellie

Kim G.

100 out of 5 stars.

Thank you for the beautiful arrangement. Having used your services for the Plumbers Local 12 for 17 years, I know that you always produce something beautiful. Thanks Coleen.
? can I order from you to send to another state?
kim

Kathleen R.

100 out of 5 stars.

I didn't see them but the recipients raved about the flowers. First time I used Coleen's and will use them again. Thanks

Lisa N.

100 out of 5 stars.

I love Coleen’s Flower Shop. I’ve ordered from there a few times and they always have beautiful and fresh arrangements. Delivery time is great- even for same day delivery!

susan h.

100 out of 5 stars.

Absolutely beautiful !!

Ellen M.

100 out of 5 stars.

Just so happy with the Basket with flowers and your attention to detail ✨Thank you.

John S.

100 out of 5 stars.

Always happy with flowers as well as the timely deliveries. They do a wonderful job! Thank you!

Caroline C.

100 out of 5 stars.

Very positive experience. Colleen and her staff went above and beyond to get my order delivered. I’ve used Colleen’s in the past and am always very pleased with product and experience. Thank you!

Collette G.

100 out of 5 stars.

Nice job! My daughter didn’t answer the phone so she got a message that they would be delivered tomorrow, but then the delivery was made, which was great because it was her birthday and I wanted her to have the flowers on her birthday. Thank you!

Amanda A.

100 out of 5 stars.

I have been gifted flowers from you and they have been absolutely gorgeous! I needed to send flowers locally and they were delivered within an hour of ordering and were so beautiful! Highly recommend!! Thank you for providing high quality flowers!

Brendan C.

100 out of 5 stars.

Awesome experience overall. They made the arrangement look so amazing that my girlfriend loved them when she got the surprise. I will definitely order from here again.

Stephanie D.

100 out of 5 stars.

I loved the presentation of the flowers. My mom can’t stop talking about them. It made her day. Thank you always for great service and beautiful flowers. In addition thank you again for fast and efficient delivery. I brag to everyone about your place. I’ve made many recommendations. Keep up good work and God bless!!!

Cheryl K.

100 out of 5 stars.

Hi,
This was the first time I purchased flowers from Coleen's. It will not be the last. The process was quick and easy and the arrangement was beautiful
Many thanks
Cheryl

Mary O.

60 out of 5 stars.

The delivery was on time. But it needed more of the blue. It was almost all white :( But, I will try you guys again because it's the first time I don't receive what I ordered. I've ordered before, and it's always been as pictured.

KARIM G.

60 out of 5 stars.

Some of the plants arrived brown.

David M.

100 out of 5 stars.

Very nice bouquet delivered fresh and on time. Love patronizing local merchants!

Sharon V.

100 out of 5 stars.

The flowers were as pictured online and as lovely.

Steven M.

100 out of 5 stars.

Beautiful roses, great quality and presentation. Delivery was flawless and.on time.

James A.

100 out of 5 stars.

My wife absolutely loved them! Thanks!

Deysi G.

80 out of 5 stars.

The only thing was missing was the card said happy birthday the person who received didn’t know how send it

Karen W.

100 out of 5 stars.

Beautiful. Thank you, it was a lovely bouquet.

Sally D.

100 out of 5 stars.

Arrangement was just what I had envisioned.
Thanks!

Jesse K.

100 out of 5 stars.

The flowers were perfect and delivered right on-time.

Kate H.

100 out of 5 stars.

The arrangement was beautiful

Douglas W.

100 out of 5 stars.

The basket was extremely successful my wife love the arrangement of plants and the delivery was on time. I have always had very good success whenever I buy from Colleens flowers.

Maureen L.

100 out of 5 stars.

beautiful and prompt service

David Z.

80 out of 5 stars.

Great delivery time ever from a florist.

karen p.

100 out of 5 stars.

Every order I’ve placed with Coleen has been amazing. My last order was custom for a mini Christmas tree for a nursing home resident. It was absolutely perfect! Thank you!!!

Therese D.

60 out of 5 stars.

The wreath was lovely but not the one I ordered.

Marissa O.

100 out of 5 stars.

Flowers came out beautiful, were delivered same day! Coleen's does great work and has always accommodated any requests. Coleen is super friendly and helpful. Great florist, she makes ordering flowers easy! Thank you :)

Kathy R.

100 out of 5 stars.

My sister loved her birthday bouquet. Thank you!

Lisa L.

100 out of 5 stars.

Linda C.

100 out of 5 stars.

I did not see the flowers myself but the person that they were sent too said they were beautiful thank you

Lynne M.

100 out of 5 stars.

Thank you so much for perfect arrangement! My daughter loves it and I also appreciate that it was delivered early as per my request-She sent me a pic and the greenery was different than pictured but I actually liked it better!,I worked as floral designer for my first career so I’m a little particular—I’ve used you before and will continue to do so-high quality and creative work !thank you

Courtney G.

100 out of 5 stars.

Every time I order flowers from Colleen’s I am thrilled with the results. The quality of the flowers is excellent and they are always arranged perfectly. I can’t wait to order again!

Audrey L.

100 out of 5 stars.

Great communication and service. Recipient very pleased with the beautiful plant arrangement.

Patricia C.

100 out of 5 stars.

Thank you for customizing a "pretty in pink" floral arrangement for my niece's Birthday! She loved it!!! Coleen's is always my "go to" :)

James B.

100 out of 5 stars.

Excellent! My wife loved them and her co-workers were jealous!

Alfred D.

60 out of 5 stars.

they were pretty but turning brown in less than 24 hrs??

Julio C.

100 out of 5 stars.

I love them Beautiful arrangement n

Joseph F.

100 out of 5 stars.

Love Coleen's- I've been sending my girlfriend flowers from them for about a year now, and they've never disappointed. Rather, they continue to surprise her with how fresh, healthy, and well arranged they are. This time I sent sunflowers for a fall type feel, as she's a teacher and it's back to school time- they dressed them up beyond even what I was imagining, and they were my girlfriend's favorite ones yet. Can't say enough good things about Coleen's, beyond recommended !

Patrice M.

100 out of 5 stars.

Delivered on time and beautiful

susan h.

100 out of 5 stars.

absolutely STUNNING!!! My mother in law loved the arrangement. Coleen you've done it again!!!!!
Thank you so much!!!

Joann W.

100 out of 5 stars.

Everything was just great! Thanks u so much

Linda F.

100 out of 5 stars.

I ordered flowers for a dear friend and when she phoned me she said her arrangement was just beautiful! I want to thank Colleen’s Flower Shop for their prompt and excellent service. The beauty of your arrangement made someone smile and isn’t that what life is all about! Thank you again , I sure will be using your services again!

michael m.

100 out of 5 stars.

I order flowers all the time from different florests in the city. These were by far the best yet they were so full and beautiful. The best part was the price was reasonable too!!

Brian S.

100 out of 5 stars.

The flowers were for a friend having a bad day. The arrangement. Brought tears to her eyes they were so beautiful

Hans C.

100 out of 5 stars.

Coleen's Flower Shop, thank you for the lovely flowers delivered on time to our bakery and coffee shop in Dorchester! Nino was quite surprised and they are so perfectly beautiful! We really appreciate your speedy, creative, and lovey service! Zia Gianna appreciates you! - - - Hans Steuber

Ashwil D.

100 out of 5 stars.

Thank you for the quick and great service. The flower was delivered in few hours. Collen personally called me when there was no one at the delivery address to check for deleivery options. The flowers arrived exactly as displayed in the picture.

Thank you again and wish you best!!!

Brenda G.

100 out of 5 stars.

Have never been disappointed with Colleen Flower and it has been 20yrs or more.
Thank you for always doing an amazing job.

Melissa F.

100 out of 5 stars.

The arrangement was SPECTACULAR! When we arrived at the funeral home the arrangement was placed next the casket. I can't say enough about the quality and beauty of this arrangement. It was the first time I order flowers form Coleen's and I will only order from Coleen's in the future.

Thank you!

Carolyn P.

100 out of 5 stars.

The bouquet was exactly as described. I took the high end price and it was just like the picture but with a few more flowers, and the roses were impeccable. I had it delivered to the restaurant where the shower was taking place because I couldn’t be there. Arrived successfully with no issues to be presented to the bride.

Vanessa L.

100 out of 5 stars.

Ordering from the site was very simple with a beautiful selection. Flowers were delivered next day and arrived just as lovely as the photos online. Thank you!

Abigail G.

100 out of 5 stars.

The flowers were just as pictured. They are thoughtfully and beautifully arranged, and delivered on time. They are extremely reasonably priced and wonderful. Cannot wait to order again!

Stacie-Uyen N.

100 out of 5 stars.

Being away from home for years, I didn't know of a local florist as I've always used flowers.com, etc. However, over the years it has gotten expensive and quaiity is not great anymore. My cousin recommended Coleen's and I am glad. I sent this bouquet early to my godmother for Mother's Day and it arrived on time and after the hour I requested. My godmother sent a picture and the arrangement looked just like what is posted on the internet. It lools really beautiful and fresh. Worth the price I paid for. I definitely will use Coleen's again in the future.

Karen J.

100 out of 5 stars.

When I need to send the very best
To make a person's day,
Coleen's Flowers always express
What words could never say !

-Karen Jackson, Savin Hill

AnnMarie L.

100 out of 5 stars.

Very easy to use website with all the information you need. Flowers arrived on schedule and looked gorgeous!

Nicole W.

100 out of 5 stars.

Delivered on time, beautiful arrangement and the card was as written ! Thank you

James B.

100 out of 5 stars.

What a beautiful bouquet. The flowers were excellent quality and arranged meticulously. The seashells are a nice touch. My wife loved this arrangement!

Brigid D.

100 out of 5 stars.

Our administrator was a happy lady on Administrative Professionals Day thanks to these flowers! They looked great.

John K.

100 out of 5 stars.

The shop called me to update on the flowers available when I made a special request and my wife loved the bouquet. Thanks!

Mary P.

100 out of 5 stars.

Same day delivery and the flowers are beautiful!! I was nervous doing this on line but they were very responsive so much so I set up an account!

Petr G.

100 out of 5 stars.

Great service! Very much appreciated! Everybody loved the flowers!

Petr G.

100 out of 5 stars.

fantastic job done! delivered at specified time and as close to the picture as possible!

Evelyn T.

100 out of 5 stars.

This was my first time using Coleen's Flower Shop/. But I've seen a few times arrangements that have come from there. I also remember her from BPS I had not been there long and she left to pursue her flower business full time. The shop that I always used is closing at the end of the week and I was lost as to where to go. There are none in my neighborhood. Maybe you would consider opening one. The flowers are great and I'm pleased. I will be calling again for sure. Thanks

John K.

100 out of 5 stars.

Louisr S.

100 out of 5 stars.

I was delighted with the selection from which to choose the arrangement. Right after I made the purchase (late Sunday night, different time zone, online) I realized I wanted to add more to the message that would accompany the arrangement. Coleen's Flower Shop acknowledged my email and the change I wanted to make. The recipient lives in Dorchester and supports local businesses - so I know she appreciated the arrangement was from Coleen's. The recipient sent a photo of the arrangement saying, "...So colorful and uplifting!" In the photo I saw quality and interesting plant material...exactly the hope and expectation I had for this arrangement and from this florist. TO COLEEN'S...Thank you for giving me the opportunity to convey my message so beautifully with your arrangement and service.

James B.

100 out of 5 stars.

Great arrangement. My wife loved it!

CAITRIONA M.

100 out of 5 stars.

Very good

Julie S.

100 out of 5 stars.

Coleen’s created a beautiful arrangement for my mother ‘s birthday! It was delivered on time with a smile.

Eutona J.

100 out of 5 stars.

I was in a panic yesterday because I needed to get my daughter-in-law flowers for her birthday. I chose Coleen's randomly from a google search because of location. They did a really awesome job of delivery and floral presentation. Jessica was very happy with her birthday gift.

kenyatta v.

100 out of 5 stars.

So very pretty! elegant, unique...perfect. They loved it!
I will definitely purchase again! Thank you

Samantha S.

100 out of 5 stars.

Beautiful, beautiful flowers (as always!) and great customer service! The receiver of these flowers was called ahead of time and asked if she'd be home for a delivery.

I use Coleen's every year at Christmas and have yet to be disappointed! See you again next year!

Anna G.

100 out of 5 stars.

I did not see the flowers delivered but the couple called and said they are absolutely beautiful .

Thomas B.

100 out of 5 stars.

Beautiful job! Thank you!

Phong T.

100 out of 5 stars.

Awesome service as always thanks so much!

Erika D.

100 out of 5 stars.

I having been order from Coleen for over 20 years. She never disappoints me and her work is beautiful and amazing.

susan h.

100 out of 5 stars.

Absolutely beautiful!!

Phong T.

100 out of 5 stars.

I ordered flowers early morning time and they were delivered by 10 that morning , flower arrangements were beautiful and I couldn’t ask for any better service,10 years customer here and won’t go to anyone else !

Judith C.

100 out of 5 stars.

Delivery tried very hard when recipient was not home! Once received the recipient commented how lively the flowers smelled.

Maureen B.

100 out of 5 stars.

The recipient was very pleased! Thank you.

Kayla P.

100 out of 5 stars.

Such a beautiful arrangement in such short notice. Great to be able to support amazing local businesses. THANK YOU!

Laura F.

100 out of 5 stars.

Flowers were ordered Friday evening online and delivered by 11am to Brigham and womens hospital. They were beautiful! Well worth the delivery fee.

Diane D.

100 out of 5 stars.

The arrangement contains some seasonal items but even with substitutions, was absolutely beautiful and so different that the typical floral arrangements. Delivery was early in the morning and my mom, celebrating her 92nd birthday, was delighted! Thank you!

Michelle M.

100 out of 5 stars.

Easy online ordering! Amazingly fast delivery! Thank you!!

Shannon M.

100 out of 5 stars.

custom order . I Ordered online explaining exactly what I wanted. It was perfect!! Thank you Colleen always a pleasure!!

Matthew H.

40 out of 5 stars.

I have ordered from Coleen's on several occasions as it is close to my wife's work and the flower arrangements are always superb. That being said I was highly disappointed with this purchase. I opted to pay extra and get the "deluxe" version of this arrangement, so with shipping it was $95 I believe. The arrangement was delivered mid day on October 10th and then brought home that night. By the next night, roughly 30 hours later all the flowers were very droopy looking and instead of a nice vibrant yellow you see pictured all flowers had a brownish tint to them. It resembled a $12 bouquet you would buy at Market Basket. I'm not sure if anything can be done I just wanted to voice my displeasure. These were a 7 year wedding anniversary present that lasted less than 2 days. I was not even going to complain but my wife insisted as they are now brown and wilted.

C B.

100 out of 5 stars.

I needed a just-in-time last-minute delivery and you came through. My wife loved the flowers.

James B.

100 out of 5 stars.

Delivery was great and my wife love the bouquet. Colleen's always does a great job!

Eileen L.

100 out of 5 stars.

My Sunflower Delight arrangement was just perfect! Thanks, Coleen for such consistency in beautiful flower delivery!

Saul G.

100 out of 5 stars.

My wife she's so happy for her present thanks for everything

Shayna G.

100 out of 5 stars.

After a friend lost their father I was sending flowers to her. I initially attempted to use a big-name flower delivery service and after 36 hours of no delivery I called and canceled my order. It was absolutely unacceptable. I ordered online with Coleen flowers and my friend received her flowers within the hour! Exceptional service. I will definitely use it again!

Dawn W.

80 out of 5 stars.

She said they were beautiful, however I did not see them. perhaps you can text me a pic. Or was it just like the picture.

John K.

100 out of 5 stars.

thank you for the wonderful flowers and excellent customer service!

Mary B.

100 out of 5 stars.

Thank you for the beautiful arrangement! It was enjoyed by all! Thank you I will be ordering from your shop again!

Sara J.

100 out of 5 stars.

The flowers were beautiful and arrived promptly.

Phong T.

100 out of 5 stars.

Never go anywhere else to get the wife flowers! Great service and beautiful arrangements!

charlotte c.

100 out of 5 stars.

Beautiful flowers
Great service

Yesware G.

100 out of 5 stars.

Leaving a full 5 stars for my review. Coleen's Flower shop always impresses me and I never have to worry if the product will come out good. This was a birthday gift for my manager and she absolutely loved the colors and flowers included in this piece. Coleen's Flower shop is my go to spot in Boston. My roommates and I love it. Great spot for any occasion. I will always come back!

Jane W.

100 out of 5 stars.

Sent for a new baby girl - stunning!

Mary L.

100 out of 5 stars.

Flowers were extremely beautiful! Thank you, will definitely be ordering from here again!

Phong T.

100 out of 5 stars.

Awesome service and flower arrangements as always!!!! Only place I order from . Period!

Christine M.

100 out of 5 stars.

beautiful arrangement

Meghan R.

100 out of 5 stars.

I ordered this arrangement for my Uncle's funeral services. They were beautiful.

Kim M.

100 out of 5 stars.

Flowers were delivered in a timely fashion and were absolutely beautiful! Thank you Coleen's!

Boston O.

100 out of 5 stars.

The arrangement smelled lovely and looked lovely. They delivered the flowers at the time I requested as well.

Jorge U.

100 out of 5 stars.

My sister gave my wife the Boston Strong arrangement and my wife loved it so much that I ordered the Simply Sensational for her birthday. The arrangement was huge and a giant hit with her and her coworkers. Roses, hydrangeas, peonies, daisies, everything! We love the quality of the flowers and the artistry of the arrangements. This place is our new go-to for flowers.

Valerie O.

100 out of 5 stars.

fabulous arrangement, on time and great service!
My daughter was thrilled- thank you!

Francesca S.

100 out of 5 stars.

Gorgeous arrangement!

Susan H.

100 out of 5 stars.

Hi, I ordered the Designer's choice for my daughter who just moved to Boston. Everything was wonderful. The website was so easy to use and the most beautiful flowers were delivered. I could not be more pleased. Thank you to everyone at Coleen's Flower Shop.

Katherine N.

100 out of 5 stars.

Beautiful flowers!

Michael S.

100 out of 5 stars.

Fantastic service and delivery. My wife was thrilled with Coleen's Flowers.

Will be using Coleen again!

Fernando G.

100 out of 5 stars.

I had a last minute order for Mother's Day. I did everything online and left it to the talented design team to wow my mom, and she was delighted, she said the flowers were absolutely beautiful and she knows her flowers. so thank you Coleen's for saving the day!

Derek M.

100 out of 5 stars.

Incredible presentation, incredible value, and overall a great experience. I will be doing all my flower shopping here going forward.

Joy R.

100 out of 5 stars.

The flowers I recently had delivered for my girlfriends birthday were absolutely gorgeous. Every time I order from Colleen's the flowers are beautiful and I couldn't be happier. The flowers were fresh and looked exactly like the picture online. Loved it !!

Phong T.

100 out of 5 stars.

Awesome service and wonderful flowers as usual!

James B.

100 out of 5 stars.

Beautiful bouquet, and delivered as expected. My wife loved this arrangement and raved about it to me several times. Coleen's always does a great job.

Amy T.

100 out of 5 stars.

The service was excellent, and the flowers were gorgeous! Coleen & the shop went above and beyond to make sure that this arrangement was delivered to our employee's wife and I could not be happier to have found this shop.
Thank you!!

Kathleen C.

100 out of 5 stars.

Excellent Service. Bouquet was amazing.

Lisa M.

100 out of 5 stars.

The flowers I ordered for my staff for Admin Professional Day were beautiful! They looked exactly like the picture. I couldn't have been happier to honor my staff for their hard work with the beautiful flowers!

Donna B.

100 out of 5 stars.

Colleen and her team went above and beyond for me during a recent transaction. A sympathy arrangement was sent and due to my error the address was incorrect. She helped me find the correct location with her knowledge of the area...thank you colleen!

Tanya W.

100 out of 5 stars.

Gorgeous flower arrangement!

Andrew R.

100 out of 5 stars.

These were amazing! It was a beautiful arrangement and they came in a classy vase. They were delivered quickly and simply stunning. The birthday girl said it made her day! Highly recommend!

arienne b.

100 out of 5 stars.

Awesome, on time and beautiful quality flowers! Planning to purchase monthly.

Patricia C.

100 out of 5 stars.

Excellent Service at Colleen's!!!!
I live in Nova Scotia and would not be home to Boston for the 1st anniversary of My Brother passing. I wanted to have a plant place on my brothers grave. The service at Colleens was exceptional, I received emails at every step from the order to the actual hand delivery. They even called me to make sure they got all info correct to get it right. All this gave me comfort as I am not there
At a time when Good Service seems like a thing of the past, along comes Colleen's I truly appreciated your fine efforts
You are a model Business!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Erika D.

100 out of 5 stars.

Always beautiful and amazing. Love Colleen's.

jillian r.

100 out of 5 stars.

Beautiful!

Arlene T.

100 out of 5 stars.

Beautiful Bouquet! My Uncle loved the flowers. Your shop will be highly recommended!

Richard J.

100 out of 5 stars.

Ordering was a breeze. I was informed when the flowers were HAND delivered...and even sent a photo of the arrangement. The person who got the flowers loved them. I will definitely be using Colleen's Flower Shop in the future now that I know about it.

Paul S.

100 out of 5 stars.

Beautiful. Thanks!

Janet n.

100 out of 5 stars.

Fresh and beautiful flowers. Thanks for providing the colors requested!

Paul D.

100 out of 5 stars.

Coleen's always does a wonderful job.

Huy N.

20 out of 5 stars.

I keep getting emails saying this was delivered on the 14th, They delivered it the wrong day and sent it on the 13th. I also paid for the premium upgrade for the best arrangement. Flowers came dying and some of the roses shriveled up. I emailed and asked for some credit, but did not get anything.

Joanna K.

100 out of 5 stars.

Bought these for a funeral service. They were delivered on time and the arrangement was beautiful and all the flowers looked very fresh. Would consider ordering from here again.

Linda H.

100 out of 5 stars.

Excellent and beyond the call of duty service. Same day delivery and followed instructions perfectly. Flowers were beautiful! Highly recommend them.

Caitlin M.

100 out of 5 stars.

I ordered for same,day delivery. The arrangement was gorgeous and they were able to accommodate very close to the time I requested. Couldn't be happier!

Michael D.

100 out of 5 stars.

Thank for your excellent service, it was a surprise to all Recipient

Michael



Patrick R.

100 out of 5 stars.

Ordered from Coleen's about 7-8 times and each bouquet has exceeded my expectations. They really provide great arrangements that look like the photos.

Joanne D.

100 out of 5 stars.

Although we did not see the arrangement, the recipient raved about it - loved the colors and all the different flowers. We have used Colleen's for funerals and other events and have been very pleased.

Brad W.

100 out of 5 stars.

Fast. Efficient. Great pricing. Nice people to work with. Thank you

Jennette P.

100 out of 5 stars.

The flowers were beautiful and my daughter loved receiving them for her birthday. Colleen knows my husband Mickey Jacobs, we always get our flowers from her shop because of the quality of the product.

Adam C.

100 out of 5 stars.

I've used Coleen's Flower Shop three times in the past couple of months for delivery in Boston, and I ordered from out of the country. The service was always good and timely and the recipient loved the flowers each time. Highly recommended!

Lorraine C.

100 out of 5 stars.

I was very pleased with my experience ordering a sympathy arrangement from Coleen's Flower Shop. Ordering online can be tricky because you are never sure of exactly what the finished product will look like. Minutes after placing my online order, I received a call from Coleen's saying that I hadn't written who the arrangement was from on the message card & I was able to correct the oversight---the recipient thought that the plant arrangement was beautiful & she knew who had sent it! I have also been fortunate to be the recipient of flowers from Coleen's & that arrangement was also very well done. I would recommend Coleen's for any of your floral needs!

Ghada M.

100 out of 5 stars.

They called and made sure the person receiving the flowers is present in the house. We had trouble reaching the recipient. The u had to do 3 attempts to finally find the person at home. They were great. Thank you

Steven M.

100 out of 5 stars.

The flowers were perfect

Gayle S.

100 out of 5 stars.

The flowers were exactly as pictured and were very nice - Coleen was lovely and double checked with me since I had an incorrect address for delivery - she emailed me to verify

Joan B.

100 out of 5 stars.

Excellent! Huge selection of gorgeous arrangements. Order was filled and delivered within two hours of being placed. The recipient was so pleased.

Hung L.

100 out of 5 stars.

We ordered Funeral flowers on a Thu for delivery on Sat. By end of day we were told the agenda had changed and the location for delivery would be held the next day, Fri. Coleen's Flower Shop was able to make it happen. They also called to confirm the flowers were delivered and were able to confirm the agenda as well. Thank you so much!

Carmenis P.

100 out of 5 stars.

The flowers arrangements were beautifully well made and lovely to look at!!!

Patrick R.

100 out of 5 stars.

I've ordered from Coleen's a handful of times and have never been disappointed. The bouquets are always full and very beautiful.

Bruce A.

100 out of 5 stars.

Always a beautiful job. My wife loved the arrangement, it looked even better than the photo I chose it from.

Carole M.

100 out of 5 stars.

For several years my partner and I have sent flowers to a dear old friend who turned 100 last September and 101 this year. This year the actual birthday fell on Labor Day. Having forgotten to order until the Sunday before, I emailed the order on Sunday late in the day. I got a phone cal several hours later, from Coleen, explaining that they were closed until Tuesday but could deliver Tuesday, which they did, a beautiful arrangement which greatly pleased our old friend. Oh, and last year's bouquet was also lovely. They do good work and give great customer service.

Susan R.

100 out of 5 stars.

Flowers were delivered right on time and were gorgeous. Thanks for great service!

Maria C.

100 out of 5 stars.

I ordered roses for my mother twice in one week and both times their customer service was excellent! The woman I ordered from on the phone was very patient and nice. The flowers were delivered quickly and my mother said the arrangements were ABSOLUTELY GORGEOUS!! She had guests in her home when she received the first order and they all kept talking about the beautiful flowers! Nearly a week later and my mother is still talking about her flowers. I will definitely order from Coleen's again. Great customer service and prompt delivery!!!

Cheryl J.

40 out of 5 stars.

Not very pleased with the basket. For the price looked like a cheap replica of picture

Sheila D.

100 out of 5 stars.

Lovely arrangement! Exactly what I ordered. Thank you

Jay P.

100 out of 5 stars.

Beautiful
As always!!

kristina c.

100 out of 5 stars.

Beautiful Arrangement. Quickly Delivered

Elizabeth Z.

100 out of 5 stars.

The actual bouquet was even more beautiful than the picture. Coleen's Flower Shop always delivers!!

Gail A.

100 out of 5 stars.

Thank you Coleens Flower Shop for sending the lovely garden flower arrangement! The arrangement made my friend smile during a difficult time!

Cathleen D.

100 out of 5 stars.

Coleen's delivered a flower basket on the requested day. The recipient loved it. She thought it was beautiful! I would recommend this florist for purchases and deliveries.

Anne-Rose C.

100 out of 5 stars.

The recipient was overjoyed at receiving this beautiful bouquet. She sent a picture right away, and it did look exactly as depicted online. The flowers were at their peak.

Thomas C.

100 out of 5 stars.

Great product, on time delivery. Outstanding local business.

Sang L.

100 out of 5 stars.

I wished that I get a notification when it delivered.

Rene P.

100 out of 5 stars.

Mom loved the flowers! So beautiful.

Renee W.

80 out of 5 stars.

The bouquet is gorgeous - however I had put a delivery date of May 5th - they were delivered on April 28th, a week early.

Jeanette D.

100 out of 5 stars.

The flowers were beautiful and service is great! Everyone is so friendly and helpful, the arrangement was bigger than expected! Great quality!

Rebecca G.

100 out of 5 stars.

Beautiful arrangement and a speedy turnaround!

Elizabeth B.

100 out of 5 stars.

Gorgeous. Exceeded expectations, thank you

JOSE D.

100 out of 5 stars.

She loves it, thanks

JENNIFER B.

100 out of 5 stars.

As always the flowers were beautiful! My daughter loved them!

Alan I.

100 out of 5 stars.

The recipients reported that the delivered floral arrangement was beautiful. I didn't see it for myself.

melissa a.

100 out of 5 stars.

Good afternoon!
Just wanted to follow up on an order I placed this morning for delivery today
I am always skeptical about using the internet because I have found the “big” internet florists don’t always deliver a quality product

Today I decided to use a local florist via the internet
I am so happy I came across your website!

The flowers that were delivered were absolutely beautiful!
The arrangement was very close if not better than advertised
Service was prompt!

I will be sure to spread the word about your shop and utilize your services again

Thank you again!
Melissa Houston

Kathleen T.

100 out of 5 stars.

Coleen's was very efficient and delivered beautiful flowers to my mom on her birthday. They accommodated a last minute delivery location change and were extremely helpful. I love ordering from this shop!

Michael B.

100 out of 5 stars.

Beautiful arrangement.

Nataliya U.

100 out of 5 stars.

I ordered flowers for a friend requesting same day delivery. I was stunned when I received an email that the flowers have been delivered approximately an hour after I placed the order. I have Colleen's flower shop's website saved in my favorites and always use them when needing a flower delivery. They have beautiful flowers at good prices and provide great service.

Paul D.

100 out of 5 stars.

Coleen's has out done themselves again. I have never dealt with a florist that takes the steps that Coleen's does. Highly recommended.

Shobin U.

100 out of 5 stars.

It was great

Thomas C.

100 out of 5 stars.

Easy online process, beautiful flowers and they delivered as promised. Even called to ensure someone was home to accept so they would not leave them outside in the bitter cold.

Lucas M.

60 out of 5 stars.

Unfortunately the flowers I ordered were reported as delivered when they were not. I had to call the shop the next day and they said they would be delivered this afternoon. They were polite and apologetic and i understand it's busy but I was under the impression that they were delivered aas I got the confirmation and looked foolish when they were not.

Juceyna M.

80 out of 5 stars.

Thank you very much for your services. I had a question in terms of the delivery and when I called the personnel was very helpful and was able to answer my inquiries that same day. It was my first time ordering through Coleen's shop but will definitely keep it in mind for future orders. Thank you.

Maureen B.

60 out of 5 stars.

I am a big fan of Coleen's. However, I was disappointed when this order was not delivered on time. And for a $25 delivery charge , I feel that should guarantee you the date you schedule.

Oussama S.

100 out of 5 stars.

Same day delivery on a last minute request and the flowers looked EXACTLY like the picture. They have earned a loyal customer!

KATE H.

100 out of 5 stars.

This was the perfect gift for a friend recovering from an operation. The flowers were absolutely gorgeous and the delivery efficiency was great, as usual. Coleen's Flower Shop is the best, hands down.

Cheryl B.

100 out of 5 stars.

I found the website online & living in Perth, Australia, I had to hope for the best! I have had feedback that the flowers were beautiful. Thanks for the prompt delivery.

Jonathan S.

100 out of 5 stars.

The recipient loved the flowers! I was very happy with the service here, even though I had a handful of requests, Coleens met and exceeded my expectations. Thank you very much!

Caroline M.

100 out of 5 stars.

The arrangement was lovely and delivered the same day. Happy to find a special non "Christmas" arrangement for a December birthday!

Donna H.

60 out of 5 stars.

For the first time I was disappointed in the arrangement sent to my aunt in the Bostonian Rehab Center. My cousin sent me a picture of the arrangement and it was not very professional looking and surely did not look like the arrangement I picked out. It had similar flowers but was put together poorly. I was very disappointed.

John L.

40 out of 5 stars.

As most flowers are purchased for a special event of a time. I went and spent a good amount on flowers for a birthday gift. Actually they were for my mother. I specifically announced when they should have been delivered on a specific date. Well they arrived one day earlier and the gift receiver was not there to make the event surprising. Overall the flowers are beautiful it just did not make the event meaningfull to me. I hope that this domes not happen again to others.

Virgini F.

100 out of 5 stars.

Easy to use website, excellent service, beautiful flowers! Can't ask for more.

Paul D.

100 out of 5 stars.

I ordered a birthday basket for my girl on line with s little hesitation. My regular florist closed and this was my third attempt in Boston. Coleens actually called me the day of delivery and confirmed what I wanted. I changed a few things and the results were fantastic! Thank you Coleens, I have found a new florist.

Grace B.

40 out of 5 stars.

flowers were beautiful, however they were delivered before the desired delivery date instead of actual birthday, and paying that much for something i would of hoped the delivery date would of been met.

Robert W.

100 out of 5 stars.

Flowers were delivered on time as promised and the arrangement was as advertised.

Patrick R.

100 out of 5 stars.

I've ordered a couple times recently and the flowers and bouquets have been beautiful and easily delivered.

Donna W.

100 out of 5 stars.

The flowers that were delivered were beautiful and exactly as the picture was shown. Thank you for sending this arrangement to the funeral home, and hopefully it cheered their grieving. Nice work and I would recommend you to friends and family.
Thank you,
Donna Weinstein
*****

Ryan C.

100 out of 5 stars.

Fantastic service and products

Kathleen S.

100 out of 5 stars.

Fast service, beautiful arrangement, reasonable prices - my friend LOVED the bouquet. I appreciated the follow up email letting me know that the flowers had been delivered.

Gustavo P.

100 out of 5 stars.

Exactly as the picture, my friend love them

James S.

100 out of 5 stars.

Ordered flowers for my wife for our anniversary over the web. The steps for ordering were simple and my wife loved the flowers.

Curt D.

100 out of 5 stars.

Placed an order the day before my girlfriend's birthday. They came on time and they were beautiful. She was happy so I was happy. I will be a returning customer. Thanks Guys

Stephanie L.

100 out of 5 stars.

Great! My friend was very happy- they brightened up her day!

Stephanie L.

100 out of 5 stars.

Great! My friend was very happy- they brightened up her day!

Lois C.

100 out of 5 stars.

I know many online reviews are bogus, but this is legit. I'm a mom who wanted to be sure my daughter had flowers for a special celebration in which she was being honored. I couldn't be there. I live in Florida and she's in Massachusetts. I emailed Coleen's shop at 9 a.m. with the order which I said had to be there by 5. It arrived at 3. One happy daughter. One happy mother.

Shirley A.

100 out of 5 stars.

We love the arrangement the plants were excessively beautiful and my daughter and son-in-law just absolutely loved it thank you so much for your professionalism and thank you for getting it to the funeral home on time you're a great business to work with we will use you again

Meghan M.

100 out of 5 stars.

Truly exceptional! With very limited notice, I placed 4 orders to be delivered all of the city of Boston. The recipients were each blown away by the beauty and the one that I saw in person was spectacular! Thank you for such artistry and professionalism!

Doreatha R.

100 out of 5 stars.

Wasn't there to see for myself however I sent a picture for review and was told that the flowers met their expectations.

Doreatha R.

100 out of 5 stars.

Wasn't there to see for myself however I sent a picture for review and was told that the flowers met their expectations.

Doreatha R.

100 out of 5 stars.

Wasn't there to see for myself however I sent a picture for review and was told that the flowers met their expectations.

Doreatha R.

100 out of 5 stars.

Wasn't there to see for myself however I sent a picture for review and was told that the flowers met their expectations.

Alexa R.

100 out of 5 stars.

The recipient of your beautiful bouquet was very happy and pleased with his flowers.

Hugo G.

100 out of 5 stars.

Gorgeous flowers, delivered in less than 24 hours notice. The photo really did match the product. Strongly recommended!

Sandro d.

100 out of 5 stars.

Good morning!!' I liked your service...

Joyce M.

100 out of 5 stars.

the follow-up to be sure that it was being delivered in the right time frame was great, and the recipient just loved it!
Thanks!

Magdalena F.

100 out of 5 stars.

Ordering was so easy. The delivery person was diligent and courteous. Flowers according to recipient were gorgeous. Great experience thank you!

Margaret S.

100 out of 5 stars.

The flower shop called to make sure they could deliver to us and the flowers are absolutely beautiful

Robert S.

100 out of 5 stars.

Completely satisfied

Robert S.

100 out of 5 stars.

Completely satisfied

Linda T.

100 out of 5 stars.

Although it was a very sad occasion, the flowers were beautiful and arrived as schedule. Thank you so much for a great experience. Will definitely use you again.

Ellen D.

100 out of 5 stars.

Coleen's gives really great service and the arrangements are just beautiful! Thanks for making me a hero!

Louise M.

100 out of 5 stars.

Even though there was a change to the original order the arraignment was beautifully done

Ellen D.

100 out of 5 stars.

Ordering was easy as pie. Delivery was as promised (for only $10!!) and judging from the response, the arrangement was beautiful. This was a great experience! Thanks!

Dawn T.

100 out of 5 stars.

My family has used Coleens for years. Everytime, the arraignments are amazing! I love that we have such a great local florist.
Tennant- Gromczynski family, Dorchester MA

Molly H.

80 out of 5 stars.

Florist was closed on the Monday that I called but didnt have an message noting in their voicemail or on their website that which would have been helpful. However I placed my order online and it came the following day midday so there was no time delay issue. The arrangement was beautiful, very true to the photo but with the bountiful upgrades. Will order from here again for sure!

Rose M.

100 out of 5 stars.

Beautiful arrangement and delivered right on time!

Linda m.

100 out of 5 stars.

Delivered on time great job

Daniel G.

20 out of 5 stars.

I won't be using this company again. The flower delivery was supposed to be a surprise and the delivery driver called the recipient to ask how to get to the address. Talk about ruining the surprise. I shouldn't have left her number in the first place. I learned my lesson.

Julie G.

100 out of 5 stars.

The flowers were beautiful

Raynel K.

80 out of 5 stars.

The flowers were beautiful and arrived on time! My only concern is that the message was incorrect. A word was left out and even though she knew what I meant it was still frustrating. Otherwise the flowers were really beautiful. Thank you!

Linda O.

100 out of 5 stars.

Coleen's Flower Shop recently delivered a really beautiful sympathy arrangement for a very fair price. We have used Coleen for many years and have never been disappointed.

Linda from Hingham, MA

Sean G.

100 out of 5 stars.

This was absolutely gorgeous! Fast delivery, great service. Will definitely use Coleen's Flower Shop again!

Donna H.

100 out of 5 stars.

Very pleased with everything Coleen's does.

Rebecca G.

100 out of 5 stars.

Awesome job, thanks so much!

Margaret B.

80 out of 5 stars.

I have always had a great experience with Coleen's; the flowers are always gorgeous and the service is great. I placed two orders online through Coleen's website for delivery this Mother's Day. One of the orders got delivered to the wrong address, but Coleen's made sure the arrangement made it to the right location on time. My only gripe was that when I called to remedy the problem, whoever I spoke with blamed me for having the wrong address and no phone number on the order. I checked multiple times and my online order did have the correct address as well as my phone number on the order, hence why they called me when it was delivered to the wrong address. I was gravely offended that they would blame me without reviewing the online order form. The only saving grace was the feedback on how beautiful the flowers were. I will probably continue to order flowers from Coleen's since their arrangements are amazing, but hopefully I won't have another disconcerting experience.

Jeffrey F.

100 out of 5 stars.

Delivery showed up on time. My mother said the delivery person was very kind and professional. The flower design looked amazing and all flowers were fresh.

Very happy with my purchase. I'll be sure to use Coleens again!

Molly F.

100 out of 5 stars.

I live in Northern California and ordered my sister (who lives in Savin Hill) flowers for Mothers Day. I thought the pic was beautiful, but when my sister FaceTime me when she received the flowers, I was blown away. The picture online does not do the arrangement justice. Colleen's Flower Shop exceeded my expectations and I was very pleased (my sister was over the moon, excited!) Thank you!

Kathy K.

100 out of 5 stars.

Delivered as requested and was beautiful!

Judith W.

100 out of 5 stars.

Outstanding. The flowers were gorgeous. There was a problem with delivery - my fault - my aunt had been discharged and was home, not at the hospital where I'd requested the flowers be delivered. Coleen's called me, said it was "no problem" and made the delivery to the house within the hour. Amazing flowers and customer service. It doesn't get any better than this, people!

Willie T.

100 out of 5 stars.

My experience with Coleen Flower Shop was excellent. You cannot imagine the time and compassion they put into each request. I was contacted each step of the way to ensure my order was precise prior to delivery. Great place to take your business.

Alice D.

100 out of 5 stars.

Excellent service.

Yuri B.

100 out of 5 stars.

Great experience! As usually. Thanks.

Suzanne M.

100 out of 5 stars.

Very Professional and great quality of flowers!

stephanie s.

80 out of 5 stars.

:)

Ashley H.

100 out of 5 stars.

Thank you so much for providing a lasting memory with a best best friend! I asked for a very specific delivery time and you absolutely delivered! Thank you so much for making my day by making my best friend's day!

Sherry D.

100 out of 5 stars.

This local flower shop has exceeded expectations for every floral arrangement I have ordered for friends and family. I have total confidence ordering with Coleens Flower Shop and highly recommend them to anyone who wants a beautiful flower arrangement for any occasion.

Danielle M.

100 out of 5 stars.

Easy website and quick delivery make the beautiful arrangement even more beautiful! Thank you!

Theresa V.

80 out of 5 stars.

Flower arrangement overall was very nice..hydrangeas just not as blue as picture,but really early in season for that yet

Aidan M.

40 out of 5 stars.

I've lived in the area my whole life and used coleen's a bunch of times. Always had a good experience and the flowers are always great. This time my order was sent a week earlier than I specified. What's the point of having the option to pick a date if it will be disregarded and sent the next day? "A-week-before-your-birthday" flowers aren't the same as birthday flowers unfortunately

Ayesha N.

100 out of 5 stars.

Excellent service, beautiful flowers.

Carlene K.

40 out of 5 stars.

The recipient of the flowers was extremely happy. However, what she didn't know was, what I ordered was not what she received.

Kevin E.

100 out of 5 stars.

Hello Coleen
My Aunt is always very happy when she sees the flowers from your shop. I,m always happy because your nice flowers make her day. Thank You for the good work you and your crew do.
Merry Christmas to all of you.

Kevin Gorham

Cherrie M.

60 out of 5 stars.

Well as you are asking ..... I found the website somewhat confusing at the time of ordering, it was not clearly apparent how to change the date of the order, but eventually I managed to do this. The main issue I have that was extremely disappointed with was with the card message. There was not enough room for the message in the message box. The order was from a professional organisation with a long name and quite a formal message, and there was nowhere near enough room provided for the message. So I added the message in the florist comments box and asked for an email to be sent to me to let me know the full message had been received and would be sent with the flowers. I was not sent this email to follow up my request. As the sender is a very important client of ours ( we are a premier florist shop here in Melbourne) and I wanted to be sure everything was perfect. It was not a small order either, I spent over $200 US dollars!! I understand that it is the small details that make a customer experience special. Not replying to my request makes me wonder if my request was even received let alone acted upon. Not answering a customer request displays a lack of care or follow up and poor customer service. I would still like to know if my message was sent with the flowers, possibly this review will help me get the answer to the request I sent through days ago. I trust that the flowers were beautiful and delivered successfully.

London R.

40 out of 5 stars.

My flowers were not delivered saem days as I requested, and paid extra for.

Sarah W.

100 out of 5 stars.

Excellent service
Convient on-line ordering
Beautiful arrangement

danielle f.

100 out of 5 stars.

Great customer service.

Debra M.

100 out of 5 stars.

Very happy with their service, especially since we don't live in the area. Thanks!

Ann K.

100 out of 5 stars.

Very pleased with f.owers, beautiful spray I would recommend and use again

yvonne r.

100 out of 5 stars.

Beautiful arrangement of sunflowers, and absolutely delivered the intention--to let staff know their hard work was appreciated. Thanks!

Susan L.

100 out of 5 stars.

The flower arrangement that I ordered for my daughter was gorgeous! It was delivered within a few hours of placing the order and it was exceptionally well done. It was my first time ordering from Coleen and I will definitely return. I was very, very pleased with this experience.

Tiffany G.

40 out of 5 stars.

I scheduled delivery for Wednesday 10/22, and since Coleen's advertises their same day hand delivery didn't think this would be a problem. Especially since we are located extremely close geographically. However, the flowers didn't arrive until the following day around 2:30pm--even after I called to inquire about their status on 10/22. Not sure what went wrong, but likely won't be using Coleen's again given the unreliability.

James S.

100 out of 5 stars.

Alexander F.

100 out of 5 stars.

It was beautiful!

rosemary m.

100 out of 5 stars.

I sent these as a birthday gift to a friend. She called right away to say the flowers were Beautiful! Thank you Coleen.

Cheryl F.

100 out of 5 stars.

flowers were beautiful

catherine d.

100 out of 5 stars.

Chanelle D.

100 out of 5 stars.

Seriously blown away by the flowers I bought for my mother. They were delivered to her job via online order same day delivery, so I just hoped based off of reviews online that they would look like the photo and they did!. I'm a tough one to please, but my expectations were exceeded in service and product. Will definitely use in the future and highly recommend to anyone else who appreciates quality and service.

Michael B.

100 out of 5 stars.

Great experience. MUCH more affordable than anyone around. No joke-check around yourself.

Zachariah R.

100 out of 5 stars.

Beautiful arrangement, very polite delivery. 5/5

Thomas B.

100 out of 5 stars.

Always a great experience!

David D.

100 out of 5 stars.

Coleen is amazing and so were the flowers she designed! The recipient loved them and I will def use her again.

Barbara O.

100 out of 5 stars.

Just Beautiful!! Exact words of the recipient. Thank you so much!