184 Reviews
Best customer service ever! Thank you for the beautiful arrangement❤️
Another spectacular creation! We have been ordering various fresh cuts and plants for multiple occasions over the years and Paula continues to amaze us with her work!
Holly S
Beautiful arrangement and delivery was perfect!!
I have always had a great experience with Cold Spring Floral. Paula is great to work with and does exceptional work. I just tell Paula what i want to spend and she takes it from there!! I have NEVER been disappointed. THANK YOU Paula!!
Delivery was quick and the flowers looked gorgeous! Wish I lived in Cold Spring!
CP
The flowers I ordered were absolutely beautiful. I was very pleased with your work. Thank you
Gorgeous bouquet, prompt and safe delivery - overall excellent service!!
The flowers delivered were absolutely beautiful! The arrangement was ordered mid morning and were delivered early afternoon, very fast service. Highly recommend.
Was aboit to use a different company only to find out they had a bunch of hidden costs and were out of stock for what I was trying to order. Then I learned about Cold Spring Floral. They were in personal communication the whole time, no hidden costs, delivered an amazing product quickly and professionally
Would highly recommend them!!!!
Beautiful and exactly as pictured!
I ordered Last minute and they delivered a beautifully done piece!!
Hi Paula,
A job well done, thank you very much for your hard work. The flowers were beautiful. I appreciate all you have done over the last couple of years.
Peyton
Beautiful basket of flowers.
Linda said the flowers are beautiful. Thank you so much.
Our parents loved the arrangement. The delivery was right on time. Even personal written messages made it more personalized.
Yet another beautiful flower bouquet from Cold Spring Floral!!
Plant/flowers were beautiful. Very easy to order online and delivered prior to the service as requested. Thank you!
Cold Spring Floral always delivers high quality flower arrangements. Thank you once again!
The arrangement was very beautiful!! I appreciate that it was delivered same day within 4 hours of placing my order
I have used you guys numerous times and you guys always do such a wonderful job! Thank you for the beautiful arrangements and the great service!!!!
As and Like Always you guys did a fantastic job. She thought the flowers were great.
The arrangement I had picked out for my significant other was beautiful and the delivery was done in a very timely manner, wish I could give higher than a 5 star review!
Everything that is done at Cold Spring floral is done perfectly. Thanks so much for the great service.
The bouquet was beautiful and Cold Spring Floral was amazing to work with! They truly went above and beyond!
Exceptional service. I would definately recommend using this company for all your floral needs. I had checked an email, on the 7th that said my flowers were delivered. I had specified for them to be delivered on the eighth. Being concerned that they would wilt, I called and spoke to a very nice lady, and she told me that the wake for my aunt was on the 7th and then the floral arrangements would be taken to the funeral the next day. Being across the country, I was only given the funeral details. I found their consideration and thoughtfulness very touching to my heart. They went above and beyond their responsibility to assure my arrangement made it to, not only to the funeral, as I requested and only knew about, but to the viewing, which was at a completely different address and on a completely different day and time!! This is an example of excellent costumer service. I am so impressed and thankful. It is hard to find companies and people like this these days. I HIGHLY recommended you utilize this company's compassion for your floral needs. Wow! So impressive. Thank you all.
My cousin sent me a picture of the arrangement, it was very pretty, I just had anticipated a colored glass vase and not clear.
thanks Barb
Great flowers and were very neat and tidy
Flowers were loved by who got them.
I paid extra for the deluxe and final product was about 2/3 the original. Definitely won't be paying for the deluxe again.
A job well done she really enjoyed the flowers arrangement. Your service is always exceeds expectations.
Thank you
very beautiful my mom loved them
Paula, Thank You so much for creating a beautiful floral arrangement for my daughters 30th birthday! The colors were vibrant and flowers full.
I requested a time for delivery and it was perfect!
Thank You, your huge fan!
Shawn
The beautiful arrangement was delivered to my friend and she really liked it. Cold Spring Floral was easy to work with and I would use them again in the future. Thank you for the great job you do.
Beautiful arrangement, with prompt delivery.
Online ordering was very easy and my Mother was delighted with her birthday bouquet
My mother absolutely loved the Harvest Time arrangement. Thank you for another "job well done".
Cold Spring Floral did an outstanding job!
Flowers were delivered on time and in great condition.
Very easy to order online. Order was delivered by requested time and they also sent a confirmation email when order was delivered, which was helpful. Great prices, will purchase from them again!
My friend loved her birthday flowers. Thank you for your good work and speedy delivery.
I loved this elegant arrangement for my aunt’s memorial service. After I belatedly worried that the red tones might come off wrong at a Catholic funeral I called the florist and she adjusted the palette and reassured me. I appreciate working with a local florist and use them for all my local flower needs.
I have always trusted Cold Spring Floral!
We couldn't have been more pleased with how this arrangement turned out! Beautiful job!!
The arrangement was nothing short of perfect as usual!
The flowers were beautiful and the delivery was extremely fast. They arrived at the house within 4 hours of the order! Great service, thank you!
your bouquet made my Aunt cry she was so touched. Many thanks!
Jane
Always very pleased. Paula is pleasant to work with. The arrangement was beautiful, my Mom loved it.
Always trust Cold Spring floral with everything they do. 100% satisfied with everything I ordered from them over the years. They treat you like family.
Cold Spring Floral always delivers! Great job!
Ordering online was a breeze. The arrangement of flowers was almost identical to the picture. Thanks
I am 4 hours away and my sister lives in Cold Spring. I ordered this bouquet to be delivered on her 50th birthday. They were even more beautiful than the picture. She loved them!
Paula was great to work with, and the flowers are beautiful.
Excellent quality of flowers and they arrived the next day too.
Easy ordering, prompt delivery and a GORGEOUS arrangement was sent o my love. He’s not a big ‘flower guy’, yet he really appreciated it. Thank you-I’ll definitely order from you again!
I ordered this bouquet on short notice hoping that it would be fresh and delivered on time. WOW! The flowers were fresh, beautiful and delivery exactly as I requested!!!! Amazing service and product! Thank you!
Paula went out of her way to deliver a beautiful bouquet to my 94 year old mother BEFORE Xmas, and on a day where temperatures were subzero. I appreciate her efforts to help make special moments memorable. She is a delight to work with.
Diane
Absolutely stunning! Thank you so very much!
Very beautiful arrangement.
Easy to order.
Beautiful bouquet!! Not exactly like online (which they give warning about) but so wonderful in catching the spirit of the theme.
Timely delivery.
Thrilled with the service.
Beautiful arrangement delivered very quickly!
I haven't seen it, but the recipient liked it, It was timely and went to the right place. thanks
The arrangement was very pretty and the angel added a special touch. The flowers were fresh and it arrived timely. I would not hesitate to order again.
My sister in law loved the flowers. She sent me a picture of the arrangement and it was as beautiful as the Cold Spring Floral website.
Very easy to order on line. A quick delivery! I was very happy! Thank you so much!
Great experience! Ordered online. Flowers were delivered same day and they were absolutely beautiful! Will definitely be a repeat customer.
Great prices, great service, on time delivery. Is there anything more you could ask for?
I didn’t get to see the plant, but my daughter said it was very large and beautiful! Thank you for great service and also a great big thank you to the delivery person for offering her condolences to the family!
Absolutely Beautiful! Flowers were fresh and almost identical to the photo on the website.
Beautiful flowers. Brought tears to Moms eyes. Fast and professional service. Thank you so much.
Perfect like normal. Thanks so much
Beautiful flowers & great delivery service as always! Thank you!
Wonderful same day ordering! Excellent friendly staff.
Paula and crew did an amazing job with fulfilling the order. The plant was beautiful.
My Mother loved your arrangement. Thank You.
Flowers looked great and were delivered on time. Thanks
Ordered on the website. The flowers were delivered on time and looked great.
The flower arrangement I ordered turned out perfect. highly recommended cold spring floral they will meet your floral needs for any occasion.
The website was easy to navigate and had many selections!
My mother in Richmond, MN who received the arrangement said The English Garden was beautiful.
You guys always do a wonderful job on your floral arrangements and it is much appreciated.
Thanks,
Bill Roettger
My mom cyndi fink saved my life. I didn't respond to her for 3 days and she kinda new I was sick. Called welfare check and found me upstairs for 3 days with covid and double lung ammonia with left kidney down from dehydration. Thank you mom
Cold spring Floral shop gave me the best looking Christmas gift for my mom n dad u could imagine. Thanks again
Always appreciate the beautiful flowers here. My aunt loved the them.
I have used your shop a few times and you never disappoint me! Beautiful arrangements and excellent delivery service! Will continue doing business with you. Thank you
Floral arrangement looked exactly like the online image and was delivered on the date I selected! They also give you the option to write a personalized card, which adds a beautiful touch!
Selecting and purchasing the flowers was fast and easy to do through their website, I highly recommended Cold Spring floral services!
Paid for Premium but it looks like a got Basic.
My girlfriend works at Assumption and the arrangement and flowers were beautiful that is from all the nurses that work there
Very good service and did a great job on the arrangement. I screwed up ordering but they were willing to work with me and got the flowers delivered on time!!
Vase was different than description, but turned out great!
I had an awesome experience with Cold Spring Floral. Thank you
Beautiful flowers. Great communication. Excellent customer service! Can’t wait to order again!!!
My sister was very happy with your bouquet. Thanks
Paula always goes above and beyond! The service is great and the flower arrangements always surpass my expectation! I wouldn’t go anywhere else!
Super easy to order online!! Very nice job!
The roses were beautiful and the arrangement stunning. The delivery was right on time and the service was great.
Thanks you for the great flowers. Mom loved them and they were in full bloom yesterday.
My mother just loved them. Thanks for the great service.
I was very happy with my order and experience. Cold Spring Floral has never disappointed me to date.
I love Cold Spring Floral! I've ordered from them several times and every time my order is prompt and perfect - thanks!
Very happy with my purchase. Being away from home is made easier when I know I can send my love thru Cold Spring floral.
There was a brief hiccup with our order, but the owner handled it so well and with the highest level of customer service. And the arrangement was absolutely beautiful.
Beautiful bouquet mother in law loved them big hit
Flowers were beautiful and they were even delivered early!
Second to none with the quality of there flowers. Thanks again. Brian
Exceptional from start to finish! The online ordering process was seamless. Customer service was warm and professional - Paula quickly answered and addressed a question I had on my order after it was placed. Delivery was prompt and the flowers were gorgeous. Thank you!
Ordered the flowers online for delivery and all went well. The flower arrangement was very nice, happy with the experience and I will go back to them in the future. Good value for the flowers and the delivery. I would highly recommend this floral shop!!
Arrangement was beautiful, as shown on website. And delivered in a timely fashion.
Thanks for helping me make them feel loved.
When this was delivered i was in aw how pretty it was. The websit it right on
I grew up in the Cold Spring area. I now live in Oregon but always use Cold Spring Floral for all my floral needs in Minnesota. Thanks,
Great flowers, great delivery - thank you!
Nice job appreciate the delivery
Thank you for helping out last minute! Beautiful!
Easy ordering, delivered when promised. I didn’t get to see the flowers that were delivered so not 100% will I know it is what I ordered. I wish there was a way flower shops could send pic of what is being delivered:) Thank you
Received a picture from my brother, it looked very nice.
The local florist had to substitute a few flowers, but the arrangement my mother got was lovely. Thank you!
Easy ordering, wasn’t delivered when requested, was the next day
Fast service. Beautiful arrangement!
I had forgotten to order flowers for the funeral of the mother of a friend of mine. I ordered them the day before the funeral. They graciously delivered these flowers before the reviewal started the next morning. Thank you so much!! Laurie G.
They were excellent and easy to deal with
Very Well Done...
Thank you and have a great weekend.
Excellent customer service! Website easy to use. Gorgeous flowers. Will continue using Cold Spring Floral!
Wonderful customer service! My friend loved her bouquet
Thanks for delivering the arrangement so quickly!
It was excellent. Thank you!
I sent flowers to someone who is grieving. On the website, this arrangement looked like the perfect expression of sympathy. The person sent me a picture of the flowers they received and it was not at all what i ordered! The basket was a low grade odd shape without a handle, the arrangement was white daisy's and vertical spike green stick. I am so embarrassed and sdad because it looks cheap and ugly and i feel like i insulted this person.
Easy online ordering. Family loved the bouquet!
Thank you, Cold Spring Floral. My mother loved her bouquet! Great job.
Regards, Diane Alexander
Cold Spring Floral did an excellent job for my mother on Mother's Day - I would use them again - thank you for the delivery to my mother - she loved the flowers
Delivered picture of the flowers turned out nice. Happy with the service and the floral arrangement. Only thing is the vase was not was pictured online.
Flowers were beautiful and of high quality and delivered timely.
Flowers were beautiful and of high quality and delivered timely.
I was so happy to find Cold Spring Floral to help create a special birthday arrangement for my mom's Birthday. During these unprecedented times I wanted something extra special and this arrangement did not disappoint. My mom was delighted with the beauty of the arrangement, the bright colors and the high quality. Aesthetically it met all my expectations. I would recommend Cold Spring Floral to others and will be excited to use them in the future. Thanks you
I was disappointed that the flowers that were received did not look like the ones I ordered.
Excellent! Beautiful arrangement delivered on-time and went above and beyond to be sure the recipient was available for the delivery by attempting delivery at her work and when she wasn't there, delivered to her home. Thank you!
Sue went out of her way to make sure my flower order was delivered to the right address after I gave her all the wrong information. The flowers were beautiful. Thank you.
Thank you for the flowers. My mother was very happy to receive them. She said they were beautiful. Thanks.
Easy to order on line. My friend loved them. I appreciated the email notifying me the flowers were delivered.
Great beautiful bouquet of flowers. Great service!
Flowers were delivered timely. Absolutely lovely. Adorned the Christmas party in the apartment clubhouse with praise from all before settling in at mom's. Thanks.
Such an easy ordering website to use. Loved the floral choices. Even was contacted the next day with an update on the greens for the arrangement just to make sure it was okay to change the greens to accommodate the nursing home restrictions...so nice of the florist to let me know about the change.
It was perfect.... thank you for your help.
Cold Spring Floral does such an Amazing job of delivering joy and comfort with their beautiful arrangements!
The flowers were wilted when they arrived. Had to take off dead blooms because they were brown. The worst looking flowers at the wake my sister in law had to bring them home instead of taking them to the funeral. How embarrassing! Do not order from this place!
All I have to say is Yes!
Easy to order, and my Mother loved the special details with wrapped string on the canning jar vase. Mom said the flowers were so beautiful and the aroma of the flowers was awesome. Thanks. Job well done.
Bill Roettger
I absolutely LOVED the Beautifully Bright Bouquet! It exceeded my expectations and was so appreciated by the family who received it. Your floral designer created the perfect bouquet and I am so thankful. I will definitely order custom-designed flowers from Cold Spring Floral again!
The flowers were absolutely beautiful! Paula did a super job and didn't disappoint, even included a balloon I requested last minute. And actually the flowers that were delivered were even prettier than pictured. Thanks for your help Paula! Much appreciated, Ruthie
Very disappointed with the arrangement that was delivered compared to the photo when I ordered.
I truly do not know if they were delivered or not without asking the recipient. Otherwise if they were and the flowers looked like the photo. Great job
Very nice flowers and great service. You substituted the colors for me and did a beautiful job! Thank you!
My mom loved these Flowers! Ordered on website. User friendly. Website kept me updated. I appreciate Cold Spring Floral!! Thank you for making her smile on Mother's Day!
Very well done. Exceeded expectations! I would highly recommend Cold Spring Floral. Always happy with the result and final arrangement.
We recently ordered flowers for my sister and her family in Watkins for a special occasion and Cold Spring Floral exceeded our expectations. The arrangement was beautiful. Thank you!
My husband sent this bouquet to me. It was even more beautiful in person and very fragrant. Very colorful! Delivery was also great.
great job! ordered from illinois and the order was delivered in cold spring -- beautiful and on time!
The customer service was very helpful, the bouquet was beautiful and the delivery was on time. Thank you.
The flowers were delivered on time and we're lovely! The shop even called my mom to make sure that they were home, so that the flowers didn't freeze during this particularly frigid time in Minnesota. Great product, great customer service!!
It was beautiful!! Order processing was easy. Thank you!!
I was disappointed with the bouquet that was sent to my mother. I don't feel I received a good value for the cost of the flowers. With sales tax and delivery I spent $82.48, and in my opinion she received a second-rate arrangement that could have been bought at a grocery store. She was happy with it, but I was not. I am aware of the Substitution Policy, however what I paid for and what was delivered did not represent the overall theme or look. I am currently on deployment in the Middle East and will likely send my mother flowers again, but it is highly unlikely I would use your service again.
Just what the doctor ordered...
Amazing! Everything was high quality! Very Beautiful
The bouquet was beautiful! Thank you for the amazing flowers!
Incredible service, super creative, very polite. I could go on and on, but this shop just won my business for just about any floral arrangement I’m going to need!
I was very disappointed with the size and quality of this arrangement. We paid $65 for a deluxe size. I was expecting more.
Sincerely,
Julie Jacobs
The plant was beautiful and was delivered promptly to the event we ordered it for. Thank you.
The flowers were beautiful! Thank you so much.
I ordered online and Paula called to tell me she was out of the plant I wanted. She offered me a different one. Then she had a friendly conversation about our names being the same. I wasn’t able to go to the funeral the plant was sent to but know it was delivered and looked great.
I ordered this plant from Virginia for delivery in Cold Spring. My cousin was so pleased and said the plant was beautiful. The florist was easy to work with. I will use them again.
I continue to be a satisfied customer of Cold Spring Floral. Our recent order was delivered on time (even accommodating a last minute change without any interruption) and the flowers were beautiful. Paula even followed up with an email assuring me the flowers were delivered (despite my change order) which we appreciated very much.
Beautiful flowers that made their day! Thank you so much!
Very accommodating and beautiful arrangement! Thank you!
The delivery was good. On the other hand I paid for the premium upgrade and it doesn’t appear as though what was received is anything more than the standard product. So I was dusappointed.
Very nice staff. Very communicative about changes to the original arrangement and paid attention to time of day request. However, this was for a birthday and they erroneously delivered my arrangement one day early.
I ordered flowers for a friend who recently opened a business in Cold Spring. Not only was I super impressed with how beautiful the arrangements are but I was also impressed with their prices. Especially when asked, "When does this need to be delivered?" and I wrote "Today" thinking I was going to pay a small fortune for same day delivery, but it was dirt cheap. Probably the best (and easiest) floral purchase I've ever made. Six stars if I could!
Great job! They did exactly what I asked!!