Reviews
Charles R.
These were for my aunts 90th birthday. She loved the color and arrangement of the flowers!
Margaret L.
I actually wasn't happy with the arrangement at all. The flowers in the picture are bright and happy. The arrangement that was received was darker and more morbid, which I totally did not want. Disappointed that I paid the highest price and got way less flowers that were not full of "goodness and light" at all. Also ordered direct from local company on purpose to help small business.
Michael S.
The flowers were for my wife's birthday. She is a flower nut. She loves the arraignment, flowers are beautiful. Will continue to order my flowers from Barlow. Same day delivery was great. Keep up the good work.
Skyler K.
Fast same day delivery, flowers an note looked amazing. Great prices definitely a repeat customer!
Daniel M.
My wife was thrilled with the flowers and I really appreciate the driver making sure my wife received them in person.
Eric L.
Flowers arrived in a timely manner and were exactly what the picture showed. I’ve had many orders through this company and will continue to order from them in the future.
Suzie M.
I'm never disappointed with what I order. They are beautiful, fresh and last for days. The box chocolates was a nice & delicious side item.
Ashley E.
Service was excellent. I originally ordered from a national florist for next day delivery. They called me twice about replacement flowers, then informed me the order would be delivered 6 days late. Lesson learned to use a local florist. These were ordered & delivered the same day & she loved them! Thank you!!
Rebecca M.
The arrangement was better than expected.
I ordered online and the arrangement that was shown on the website was nice but what you provided was so much better.
Thank you
Nancy B.
Thank you, Mr. Barlow, for delivering the arrangement in person. Mom said you carried it inside and put it on her kitchen counter so she wouldn't struggle with her walker. The arrangement was huge and beautiful, she said, and even noted the charm "loved". Thanks for your extra help making her 92nd birthday special!!
Jason D.
Barlow’s is fantastic. I had ordered the Birthday Sparkle Bouquet for my wife, but they were out of the orange roses. Unfortunately I was at work when they called to inform me and ask if they could do some substitutions. Thankfully, they chose to substitute anyway and the result was beautiful. Thank you for taking the initiative and creating a bouquet my wife absolutely loved!
Janet S.
They are beautiful. Just the right size for the table. Fresh looking. Love it.
On a personal note, congrats to family on new baby. Have a merry Christmas. Janet Scheib-Smith
Tammi S.
They were beautiful, delivered on time, and they made my daughter’s birthday extra special!
Kimberly B.
What I selected from the website and what was delivered ….from 2 different universes , from what I perceived as a BOUNTIFUL -BEAUTIFUL array of fall colors to a huge disappointment ! The only similarity between the 2 arrangements would have to be the base used -
Kourtney H.
Not really sure what to think…. Ordered a blooming beauty bouquet and expected the delivery to look like the image provides online.. Delivered bouquet didn’t resemble what I purchased / paid for, and even had a giant sunflower in it which no sunflowers were in the online image.. Thankful for the delivery service but not what I thought I was getting.
Trent H.
Extremely friendly staff and easy to find location. The bouquet was a perfect size and looks fantastic. Thank you again to the wonderful staff!
Christopher W.
My Sister was thrilled with the flowers. It helped put a little sunshine in her day after a very sad experience.
Thank you folks so much.
Chris Weber
Jeff D.
I ordered the flowers on line the night before, and they were delivered the next day on Saturday. wife was ecstatic. Thank you.
Terry P.
Very satisfied with the bouquet of flowers. Just like summer. Fast and easy service. Thanks so much!!
Ann M.
We purchased a thank you bouquet for our Realtor upon selling our home.
She loved the flowers and we appreciated your prompt delivery service.
Thank you!
Gregory A.
Flowers were delivered 3 hours after order. Recipient loved them, I’d 100% order through them again. Great customer service too
Brenda J.
The picture to what was sent was very deceiving. one rose and a few daisys absolutely not worth the $40.
Kimberly H.
Thank you so much for making an arrangement that was so beautiful for grandma. I really appreciate the annual reminder for her birthday to order flowers. You are the best & much appreciated. Thank you
Marsha B.
Barlow has been our go-to florist for the past 17 years - during which16nyears have been from a distance from Hastings. The recipient of this beautiful bouquet said they were wonderful and we appreciate Barlow for fulfilling our order - and all other orders.
Michael S.
First time using this Florist and impressed with the service and product they delivered. Flowers were on time and as ordered.
I particularly liked the email
Confirmation complete with a picture of what was delivered. Will use again in the future.
Bernadette R.
I live in newaygo county. I ordered these off the website. I received a picture from the recipient and oh my word .. You absolutely exceeded my expectations ❤️
Denis S.
Beautiful arrangement, great price too! Customer service was amazing! Highly recommend Barlow Florist!
Krista B.
The recipient was so very grateful for such a beautiful arrangement for her birthday! Thank you, Barlows, for ALWAYS pulling through for members of our community.
Rica V.
The sales person was very helpful, however, I was disappointed that the arrangement couldn't be done as shown on the website due to no lavender or purple flowers in stock.
I'm not sure how it turned out as I have not seen it - but Barlows has been my go-to florist for years and I've always been happy with their work.
Bradford S.
Just as easy as going with a 'national' florist ordering service, but much faster. What showed up was exactly what I ordered, and it was there just a few hours after placing my order in the morning. Couldn't be happier.
Rica V.
The bouquet was beautiful- even prettier than I was expecting. Thank you so much for your artistic eye in putting it together.
Darla B.
I ordered a week ahead of time and forgot about it. It was delivered on the right date, time and was the correct item. This sounds simple but in recent months I have had problems with competitors doing the basics. Nice Job - Thank you.
sandra k.
Horrible … NOT at all what I ordered
She received a clear glass vase w/3 red roses and lilies.. in which I despise
David N.
My wife was visiting family during the holiday and we were separated. Barlow's offerings were unique compared to other options. My beloved was blown away (as was her family). The attention to detail was impressive as was the final result that was delivered!
Thank you - my surprise created a lovely impression during the holiday!
- POTU David, Author
Rebecca G.
5 star service and prompt delivery! Gorgeous fresh arrangement. Beautiful. Highly recommended for my next floral need
Dianne F.
When I chose a designer's choice, I was not able to view the product, so I don't know how it turned out. I am waiting for the recipient to tell me what she thinks, but she doesn't have the capability to take a picture and send it to me from her phone.
I would recommend that in the future you take a picture of the finished product and send it to the buyer before it is sent.
I am trusting that Barlow's did a GOOD job! :-)
Cammy B.
The arrangement was gorgeous and delivered same day. No hassle, and the staff was wonderful to work with. Definitely my go-to florist from now on.
Brad F.
I've been using Barlow Florist since I was a teenager. Now my parents are celebrating 65 years together and I'm not much younger. So I ordered an anniversary arrangement. They delivered same day (Saturday) and it was beautifully put together. Even the "vase"a cookie jar- was perfect!
Lisa C.
Great made my grandmother's birthday the flowers were beautiful and very nice most definitely will use BARLOW FLORIST again
PTEER S.
Amazing! I didn't know what to expect because there was not a picture but the arrangement was beautiful and delivered the same day I ordered it!
Thanks so much for making someone's day a little brighter, Barlow Florist!
Patricia B.
Asked not to leave it on the porch and it was left on the porch. You shouldn't ask for requests and then not do it
Diane S.
I placed an order early afternoon which needed to be delivered the same day. The service was diligent and caring. The arrangement was beautiful and delivered timely. Would highly recommend.
Cynthia A.
I had asked for yellow roses to be included and didn't see any. The size of the bouquet and cost didn't match. It was too small for what I paid especially without the yellow roses in it. These are likely the last flowers my mom will get before she dies and I really wanted them to be special. The color combination was pretty as fall colors are but I wasn't dazzled like I thought it would be for the price.
Casey C.
Very disappointing. I’m only rating this because I have to, to leave a review. Barlows called me to tell me they didn’t have any flowers as pictured but they had the Pumpkin as pictured along with spooky details. Florist asked if using a plant would work in its stead was ok. Me being a plant lover ok’d it. What a mistake that was! If I could up load a picture of the horrible arrangement that my loved one received on our 22nd Anniversary. It’s disgusting! And Barlows should be ashamed of themselves. I can not believe that they actually approved this arrangement. Not to mention my Husband had to go pick it up. So No surprise there. Worst experience Ever! Worst place Ever. Sorry Barlows Not Sorry Get it Together.
Sincerely
Casey Case.
Gary B.
Always a great classy experience with you guy's...
Very beautiful arrangements every time I order from Barlow Florist...
Rebecca M.
The flowers and arraingment were beautiful. They put a smile on her face and she said it was like receiving sunshine
Belinda B.
Arrangement delivered on time. They even called to discuss what to out in it because one flower unavailable. My friend got arrangement for her birthday and loved it! Thank you!
Holly B.
I ordered flowers for my sister’s birthday over the July 4th weekend for delivery on July 6.
They arrived on time and my sister loved them. They looked great in the picture she sent me.
Thanks for a great purchase. I’ll be happy to order from you in the future.
Derek M.
Customer service was very good, plant was delivered on time. Plane was exactly what I had expected
Jean B.
While I couldn't be there to see the arrangement in person, I was told by many that it was absolutely stunning! Thank you for your quick delivery and high quality. I definitely will continue to use your services when needed.
Thomas S.
So, I must admit to being extremely disappointed with the flowers I ordered my wife for Mother’s Day. Having been informed by a Barlow’s employee they wouldn’t have the white lilies, I assumed they would come up with a substitute that complemented the arrangement on the website. Other than the vase there was no resemblance. What should have been a lavender, pink & white pastel type arrangement was instead crammed full of red chrysanthemums and peach and yellow roses. Not even close to my wife’s favorite colors.
On top of this, the name on the card was from an unfamiliar sender (Definitely not her husband - i.e., yours truly!). This would have caused me concern, were it not for the poor choice in flowers!
I was trying to support a well established - local business, but instead got burned.
Hailey V.
Great communication-contacted me with changes that needed to be made to the flowers, great delivery fee, nothing too expensive and BEAUTIFUL flowers, my grandmother LOVED them!
Joseph A.
Placed an order for a specific arrangement from the website the night before I wanted the flowers delivered. Barlows calls the next morning to say they do not have some of the flowers. That is perfectly fine. I ask when it will be delivered, they say around noon, cool beans. I receive a confirmation at 3:50 that it was delivered, which worried me, as it was going to a school and they would be out for the day. I called the recipient, they sent me a photo and it looks nothing like the arrangement I selected. It was beautiful and my niece loved it, but not what I ordered.
Rachael C.
I actually heard about this company from a family member who lives locally. I was very happy with the quality and speed of this delivery. Would definitely recommend this business.
Megan W.
The bouquet I received was absolutely nothing like pictured. They did call saying they were running out if flowers and asked if some substations were OK, however, the bouquet was no where near full, the flowers were extremely long stemmed and just randomly stuck in a vase. The delivery driver had also stated she knocked the bouquet over and there was water everywhere. Overall a horrible experience. I would have been better off spending half the money on a grocery store bouquet instead of trying to support local business.
Randy V.
A beautiful arrangement with blooms still opening! Thank you for making Valentine's Day special for my wife.
Jeanne C.
Thank you for the beautiful flower arrangement! My friend, who just turned 100 really loved them!
Cheryl N.
We were disappointed that one of the names of the people sending the flowers was left off from the card. The recipients had a hard time trying to figure out who the arrangement was from.
Amber C.
I got the arrangement for my mother’s birthday. They delivered quickly and the arrangement was better looking than this photo! I highly recommend this arrangement.
Rebecca M.
My loved one truly enjoyed and loved the flower arrangement. The flowers made her smile during a difficult time...she said the colors and blooms were beautiful. Thank you to Barlow Florist for putting love into the arrangement so I could share a floral hug with my loved one.
Gloria A.
It was nice but not as pretty and full as the one I picked on your web site. For $50 I expected more.
Ruthi S.
Hello Kayla,
Thank you for sending the photo.
The piece is cute, but I really did expect to look a lot more like the photo on your website. There were no pinecones or pieces of evergreen around the perimeter or holly berries. I do thank you for the substitution of a couple of roses for carnations and the addition of candy canes positioned into a heart.
I appreciate that your store is even open during this COVID mess. Because places like FTD/Pro-flowers etc charge $O much and send little of that money to the florist, I always try to directly support the brick and mortar stores whenever I can. I also realize that there are shortages and shipping issues in many industries. It is the end of the holiday season so you may be out of stock on some items but other than the vase, there is little resemblance to the piece I ordered.
I am not angry, just very disappointed. My sister will not know the difference, but I will. Had someone called me to let me know it would not be close to what I ordered I would have worked with you to select something else.
Thank you for understanding.
~ruthi
Amanda E.
I have wrote my feelings to the admin email posted on the site. I was very disappointed in the look of the planter my grandparents received. It looked nothing like the website and looked just thrown together. This is the first time I have used you and am very disappointed.
Jessica E.
The staff were extremely helpful when I called with questions, and called me back for substitution "okays" when they were out of stock on specific items. Great first experience, and I will be coming back! They even delivered to the ER for me :) Thanks so much Barlow!
Gary B.
Always A Great Experience ordering from them.
They Always make beautiful stunning Boquets.
And...Always putting their personal special touches to your order etc..
Great Place and Wonderful Service...
John K.
This transaction went very well. I am pleased to know that I have access to a quality florist so close to home. THANK YOU!
Ambrie G.
Barlow’s is always my first pick for special occasion flower arrangements. My orders are always filled fast and look absolutely gorgeous!! I’ve never had a bad experience.
Kelly R.
The flowers I ordered for my friends birthday were absolutely beautiful! They were delivered to her right away and she sent me a picture of them.
Great job! I am thrilled with the customer service I received!
David K.
Great customer service. Florist had to substitute one item due to supplier issues, but they called to let me know and to get my approval on replacing the item with what they suggested and it looked great. Ready when I picked it up, very happy.
Christianne S.
The flowers were pretty however, I chose this bouquet in part because of the yellow ball type vase with the yellow and white daisy’s. What was delivered was the daisy’s in a tall clear glass vase. No where near as nice as the yellow ball vase.
Rebecca M.
I was told the flowers, butterflies, and basket were all beautiful and I could just hear my loved one smiling (plus loved the chocolates we added) Thank you for helping bring happiness to someone we love but can't be there in person.
Amanda W.
Great flowers. Arrived on time for the service and were beautiful in person. The family loved them
Breaunna K.
My mom absolutely loves her flowers! Great customer service and fast delivery. Thank you so much Barlow florist for making a gloomy day a litter brighter!
Roger R.
Though the description said approximately, what was received was not very close to the arrangement shown. There was no bow/ribbon and the arrangement didn't include the small white flowers. We had asked for the delivery to be in the morning, but the flowers arrived just after noon. I definitely expected better.
Joseph O.
Top notch friendly service, super fast delivery, high quality flowers at a very reasonable price.
Naomi P.
Original order had to be replaced due to flowers in what was shown was not available. I wish if something was not available, then it would be removed from options. The replacement was OK but not something I would have chosen if I had seen it before hand. They did try, just wish I had gone back to website and picked something else myself.
Deanna T.
I have not seen the flowers so I don't know how they look. I'm trusting that they look wonderful.
Marvin M.
I really like Barlow Florist amd love that they are original in Hastings.
I ordered azaleas because my gift recipient doesn’t like cut flowers. While I know that it’s not unusual to have to have a substitute during big holidays like Mother’s Day, I was disappointed that my plant was substituted with cut flowers (roses and carnations). And I wasn’t notified prior. And I placed my order 3 days ahead. The flowers looked nice, but wasn’t in the same category for substitution as what I ordered and paid for. They followed up with me to make matters right honestly sharing that they just entered the order wrong. I appreciate their honesty and service. Small towns need good local businesses, and this is one.
Mark M.
I ordered this as a Mother's Day gift for my mom. I looked at 3 local florists and this arrangement appeared to be the most attractive for the price. I read the recent reviews and they were favorable. The website/order was easy to use -even from 2,500 miles away. Delivered right on time. Mom was thrilled with the flowers. She said that they were beautiful. Perfect transaction.
Ambrie G.
This place always does such an amazing job. I’ve used them for years and they never disappoint. Thank you for making so many occasions special!
Amy S.
Ordered flowers for my parents on-line Friday, and they were delivered Saturday as promised. The bouquet was adorable. Thanks, Barlows!
Elizabeth M.
Although I’d prefer to order from my local florist in-person, I was so pleased to have been able to order from Barlow Florist online! Our friend was thrilled with her beautiful and fun arrangement, Thank you!!
Kristen T.
I ordered the spring favorites arrangement for my parents for Easter. What they received looked nothing like the picture. They received a planter with flower bulbs and a big bow. That's it. I wish I could attach pictures so you could see the stark contrast. There was no greenery as shown all around the bottom. No pot with pink roses. No flowers on it at all, just bulbs which did eventually haphazardly bloom, but looked absolutely nothing like the picture. I called to inquire about what happened and Mrs. Barlow was immediately defensive and rude to me. I was really surprised by this poor customer service. She didn't even try to listen to what I was politely but directly asking about. She cut me off and handed the phone to Mr. Barlow who was much nicer, but still claimed that he sent what was ordered. He said sometimes they can't do what's in the picture, but what was received was so vastly different. It wasn’t even close! If they aren't able to make arrangements that look at least somewhat like the pictures on their website then they shouldn't advertise them as available. They also could have contacted me and discussed another option. I'm being kind and giving them 2 stars because he did offer to send another small plant out to my parents. This was done, but it did not contain any note or description and was just left at their door. It didn’t make up for the expensive arrangement that I had ordered. I was really looking forward to my parents receiving a nice arrangement for Easter and this issue and negative customer service that I received on the phone really ruined the day and experience. I don't recommend this place and will never use them again.
David C.
It's beautiful. very fresh, spring appearance. Always know it's going to be the best when dealing with Barlow Florist.
Thank you
Teresa M.
What a beautiful bouquet! I am living in California, and one never knows what one might get from a town that I haven’t been to, in many years. My Aunt was pleased, she sent me a photo, and we are all impressed! Thank you, Barlow Florist.
Ashley W.
The flowers were perfect. Even better than what the picture shows. Anytime I need flowers in the hastings area I will definitely order from here.
Ava G.
Flowers arrived horrible looking. I was promised to get new flowers be sent to my father by Carlos. I hope he lives up to his promise.
Ariel S.
The floral arrangement that was sent is nothing like the picture. I ordered the daisies on purpose to lift someone spirit. Instead the arrangement was mist red carnations, greenery with little red roses. I specifically chose a non lily arrangement because they are not good for animals but there are lilies in the arrangement. If I had known you couldn’t do what was ordered. I would’ve requested something else.
Patricia W.
This arrangement was beautiful. It was hand delivered in a timely manner as requested and I am definitely going to recommend this floral shop to my friends. I will definitely use them again in the future. Thank You Barlow Florist
Gene H.
It was a pretty arrangement but not as full as I expected, nor did the flowers have any scent. The picture shows stargazer lilies which have a beautiful heady fragrance which my wife loves. The lilies in the arrangement I received were not Stargazers nor even Oriental lilies. The roses did not have any scent either. I expected more for the money spent.
bridget b.
Excellent service and a beautiful bouquet! I sent these to a friend who lives local, while I am not near by to deliver myself! Thank you for taking the time to call (and text), and wait for the person receiving this surprise bouquet to get home! It is so appreciated! The receiver of the flowers loved the arrangement, just as much as I loved to customer service and same day order/delivery!
Scott S.
Great customer service very communitive, flowers are of great quality and the delivery is fast and prompt.
Lisa B.
I ordered this and upgraded to the premium option, so I thought this would be fuller and have more premium flowers. I was sent a pic of the arrangement and was very disappointed because with the premium upgrade I could see no extra flowers at all! This was a valentines bouquet and the arrangement had more of the cheap white pom filler than anything! I am a florist myself so this was pretty disappointing! I live out of state so the only way to get a floral arrangement to our mother is by ordering and having faith that the job will be done right. Quality control should be done before sending these out! Now the arrangement itself was proportionate but the stems used were not even close to merit the price of the upgrade.
Keith B.
I was very satisfied (as well as my wife) with our flower order. It was a very fresh and wonderful bouquet. Thank You
Keith & Sharon Beebe
Michael T.
I ordered Valentine’s Day flowers for my mom. She was thrilled. I highly recommend Barlow’s in the Hastings area!!
Michael D.
It was nice , it wasn't quite as nice as the picture shows, but pretty good. I did appreciate the call to check the spelling.
Rebecca H.
Beautiful arrangement! It would be wonderful to select a time frame for delivery when purchasing.
Rebecca H.
My partner was not feeling the greatest so I thought I would put a smile to her face and help her feel better by having flowers delivered to her. She loved the surprise. Everyone at Barlow Florist were really professional and courteous. Thank you!!
Julie M.
Looked very little like the pictured arrangement. Way too many of the (cheap) white daisies and the ones used don’t look fresh. Doubt it will last too long. Disappointed for the price.
Dina E.
My grandma absolutely loved her flowers. This is my second purchase with Barlow Florist and they have not disappointed either time.
~Dina E.
Katie T.
Excellent service! Ordered flowers online to be delivered the next day. Flowers were gorgeous!
Debbie B.
Mom loved it so much, could not stop talking about it said it was so pretty. Thanks for all the hard work you do for my mom and family.
Tricia P.
This beautiful centerpiece was delivered right on time. My sister said it's beautiful and smells so nice! Thank you for the Christmas cheer. I will be back.
Karen S.
Thank you very much for the fast delivery with no problems.
My Mom just loved it and said it is just beautiful! It made her day!
I will definitely order from Barlow's again!
Judy R.
The bouquet was for my aunt. She said they brightened her day and they were very beautiful. Thank you for the gorgeous flowers that she can enjoy the rest of Christmas season.
Ross B.
Ordered a floral arrangement for my mom’s Birthday and came out looking fantastic! Great prices for great quality. Will definitely be using Barlow Florist for any future floral needs.
Stan N.
Mom was very pleased with both the planet as well as the extremely friendly and courteous delivery. Outstanding!
Jessica C.
My sister LOVES her beautiful flowers. She said the man who delivered them was very sweet. Since she wasn’t home he made another delivery first so her flowers wouldn’t get damaged by the cold weather.
Thank you, Barlow Florist!!
Debbie B.
Mom loved the flowers for Thanksgiving, the pretty different flowers the unique rustic vase. Mom was so happy to receive it. It looked great, thanks again for all your hard work and making it so special.
Michael H.
The Thanksgiving floral centerpiece was greatly enjoyed by our friend. She was so thrilled. The image she sent depicted the arrangement which looked remarkably close to the advertised image. We were very satisfied.
Denise C.
I needed flowers for someone special to brighten their day. I ordered them overnight online and they were delivered hours later. I was sent a picture of the flowers and they were so beautiful. I highly recommend Barlow's. I was very happy with the flowers and the ease of ordering them from their online store.
Gregory a.
I placed an order at the last minute for delivery and they exceeded my expectations with how fast it was delivered. When I actually got to see the arrangement in person I was blown away because it looked 10 times better than it did in the picture. I am so happy I picked Barlow. I would definitely recommend and choose them again when the time comes!
Gregory D.
I can always count on the folks at Barlow’s. To provide the most beautiful, professional flowers and services. I won’t go anywhere else.
SHAUNA B.
The bouquet was more beautiful than I could have anticipated. Looks like it cost way more than it did. Super fast delivery. The experience was so much better than a national delivery company. Thank you!
Amanda P.
Recipient said that these were some of the prettiest flowers she had received. Thank you so much!
Theresa D.
The arrangement was beautiful and delivered on time, but the delivery person dropped the flowers on the front steps, which are very obviously never used and never knocked or rang the bell. Thankfully a neighbor drove by and noticed them sitting out front and delivered them to the back door so they were received.
Marie W.
The flowers were received well, fresh and gorgeous they said, even sent me a photo of them. The photo though had yellow roses and looked smaller than my deluxe choice was expected to be. I chose this bouquet because of the color combination, pink, orange, & red. I did not expect a substitution of other colors. That said, my mother thought they were beautiful and complimented the delivery service.
Kyle G.
Lady from store called shortly after I ordered online. Said they would have to make some substitutions to the arrangement but would make it beautiful. I said alright no big deal whatever you need to do. I was at work and ordered the flowers for my fiancé who was at home. Flowers never showed up, nor did I receive a phone call or email. Today I wake up w an email wanting a review. Have had nothing but awesome customer service w Barlow for years. I’m sure they’ll have some bullshit excuse but this is unacceptable. $90 flowers just never show up. You people will be receiving a phone call when you open this morning
Rhonda E.
I ordered this arrangement and it was delivered yesterday not looking nothing like this. It was not arranged at all!!! It looked like someone put the flowers in the vase in groups together. For example all the roses were together. I am very disappointed that I paid almost $60 dollars for something a 2 year old could have put together better.
Suzanne B.
Great service. The arrangement was beautiful. Delivery was quick! Loved that I got a personal phone call regarding substituting flowers in the arrangement prior to sending.
Becky P.
I bought the “What a Treat Bouquet with Roses” and even though the bouquet was pretty it had no roses! Very disappointed it had no roses in it.
Patricia F.
I have used Barlow Florist before to have flowers delivered to my elderly mother-in-law and they have not disappointed! The arrangements have been beautiful and they have been patient to wait for my mother-in-law to get to the door upon their arrival. Awesome florist for what I have needed!!
Aaron R.
The only thing bad was that I had left a comment for the Florist in the comment box to "add a balloon" to the flowers as I did not see a Balloon tab! A balloon was never added to my order, so I would suggest that someone look at the comment box since it is on there for a purpose! Other than that all was good and the flowers were enjoyed!
Anna S.
Amazing local business! I made a little mistake with my online order but it was corrected when I called right away, the lady on the phone was really nice and my friend loved the flowers! Thank you!
Brenda A.
Ordering online always makes me a little nervous, but my mother-in-law loved this bouquet. Plus it was delivered on the day that it was promised. Thank you Barlow’s for still being the top notch florist that I remember from when I grew up in Hastings.
Laura N.
From the photos I saw of the arrangement, it was pretty, but did not have the same flowers as what
I ordered - more red & yellow rather than the bright pink and green.
Kerith R.
My mom said when she received the flowers, it looked like someone had just shoved them in the vase and weren’t arranged at all. After she had trimmed and rearranged them they were beautiful. The presentation left a lot to be desired.
Heather C.
My mom absolutely loved them! She called right away to tell me how beautiful they were.
Helpful staff, and patient. Will definitely order from them again.
Darla B.
After ordering on line, I was graciously called and asked if they could substitute some flowers on my order and arrangement and I agreed. The recipient sent me a picture of the flowers and the arrangement was beautiful and better Than the original.
Thanks for the personal touch!
Marie W.
While my recipient was very pleased with both your delivery service and your beautiful flowers, the arrangement photos did not match the arrangement ordered. As long as they were happy, I am happy in this case. If I was trying to keep to a color scheme or avoid allergic reaction, I would not have been as pleased.
Kortney M.
It was so easy to order flowers online, as the website was user-friendly and well organized. Barlow Florist is one of the least expensive florist in the area, so their prices blew me away! I ordered flowers for Mother's Day and the bouquets were absolutely beautiful. They were big and full, and they were magnificent in bright colors. The customer service was outstanding as well. They called right before they arrived to deliver the flowers to let their recipients know they were arriving.
I highly recommend using Barlow Florist for any occasion!
Patricia F.
I ordered flowers to be delivered to my Mother-in-Law and Barlow Florist did not disappoint! They were beautiful and she LOVED them!!!
Clare G.
The website and delivery service was super easy and effective! I really appreciate that they sent a confirmation email, as well as a follow-up email when the flowers successfully were delivered. My mom (the one receiving the flowers) said the bouquet was beautiful and in perfect condition! Would highly recommend to anyone in the area.
Kelsi I.
I ordered these for my friends birthday & she said they were beautiful! Delivery was only a couple hours after order was placed too! Thanks for helping me make her birthday special!
Robin S.
Couldn’t have asked for an easier order on line. My daughter said the arrangement was beautiful. Thank you Barlows.
Nicholas H.
Paid for premium (>120$). Received something I could have purchased for 30$ myself. looked nothing like the picture. The quality of the flowers were nice, however only about 1/4th the amount of flowers pictured were actually included.
Will not order from again in future.
Teresa W.
Though I understand you may not have the same color flowers I paid for a premium bouquet and reciepent received what appeared to be a standard arrangement. She sent me a picture and I asked her to for this very reason. This picture shows 7 oranges roses and she got 4 yellow and 4 carnations. Arrangement not even close to picture except the vase. Very disappointed
Dana S.
It was beautiful and they called to let me know they had to swap out the planter. They delivered it mid-day and the timing was great. My experience was perfect!
Lawrence A.
The flowers to celebrate my wife's birthday were delivered promptly to her workplace and looked great.
She likes me again!!!!!
Thanks to Norm Barlow and his staff!!!!!
Brenda M.
Extremely pleased with my plant for my sons service. Arrangement was at the church well before people arrived. Plants look healthy and strong. I look forward to enjoying them for a long time.
Katrina S.
I received a phone call from Barlow's after I placed my order. The gal said that she was very sorry but didn't have the vase in the picture in stock and the "Happy Birthday" sign that she was also not the same. I have done business with Barlow's for years so I told her that I trust her judgement on choosing a different one. When the delivery arrived I was shocked!!!! I like the one that the florist chose better than the one in the picture. It was bright colored and looked great!! She done a fabulous job on the flower arrangement. The customer service is awesome!!! Thanks again for the great service!!!
Robert G.
Thank you ,
My mom and sister & family luv the center piece you put together
It’s beautiful and delivered on time... highly recommend
Merry Christmas &
Deborah J.
Flowers were beautiful and the delivery was right on time. I hi highly recommended Barlow Florist!
SAMANTHA A.
I normally get great service but this time it was rushed and didnt even have the card with it.
Karen W.
Thank you for a beautiful bouquet that looked very much like what was pictured on your site. My sister loved it. I bought two to share the other with my niece and they both looked great from the photo I received early this afternoon. Timely delivery, too! Thanks for making everyone's day!
Timothy M.
Family member was Ill over the weekend. I live out State and Texas open my Google maps saw a couple florist, I thought well let's go with the competition for the other one in town, lol!
And all the special requests were done, my sister loved the flowers got them the next day!! All is Well
SAMANTHA A.
The arrangement looked even better than the picture when I picked it up. Very Beautiful!
Sara E.
The flowers were wonderful! The vase beautiful! Received more roses than picture showed. What a wonderful surprise! Sara
Scott T.
Unfortunately we had to purchase this beautiful basket for a funeral, but, this is truly a gorgeous flower arrangement and a lot larger than we thought. A very convenient and easy online buy. Barlow’s, you do an excellent job, thank you, Kathi Thurman
Macie A.
I will always use Barlow Florist. They are very friendly, care about your situation, have beautiful flowers/designs & are prompt. Thank you Barlow!
SHEILA L.
I ordered an upgrade from what was pictured online and paid $20 more. The flowers my mother received weren’t even as nice as what was pictured let alone an upgrade! Tried to do something nice for my mom from 8 1/2 hours away and was sadly let down.
Rosalyn T.
The flowers looked nothing like what I ordered. I understand that sometimes that have to substitute flowers, but I purposely ordered the deluxe to get extra flowers and there were about half of what the picture shows. When I called to complain they said “well it’s mother’s day weekend and we are running out of flowers.” If that’s the case you should state that, or be better prepared for mother’s day.
NICOLE M.
The customer service was great. The bouquet was not nearly as full as depicted in the stock image. There was only one daisy visible in the picture my mom sent me and a few carnations with alstroemeria. I'd never tell my mom that I expected a fuller bouquet. And I wasn't going to call to complain, but the automated email asked my opinion so here it is. With gratitude for all that was done, I do think the investment I made was worth a few more daisies.
Joan S.
We live north of Chicago and it was a great comfort to find a reliable local florist to deliver to our dear relative in Michigan. Barlow Florist delivered quality bouquets over several months. We ordered a spray of flowers from Barlow for the funeral. We just attended visitation, and were comforted by the beautiful display. Thanks Barlow, for helping us connect with our loved one when we couldn’t be there.
Joan S.
I ordered from out-of-state for delivery at a nursing home and visited the recipient a few days later. The vase and arrangement were really cute and it seemed the flowers would last a long time. We were happy with the arrangement and vase.
Debbie B.
It was a beautiful arrangement for my dads funeral, just like the photos online, excellent hand touch. Thank you.
Samantha S.
The vase was not full of enough flowers to look even close to this picture and they spelled a word wrong in the card.
Terry K.
Your question was “how did well do” and the answer in not good. We ordered flowers, candy and a card for my mothers 93rd birthday. You screwed it up by only delivering the flowers. We called to ask her how she liked everything. She had no idea what we were talking about. Not sure if she ever would have got the rest had we not called. Your answer to our call was “we’ve been busy”. Not a good answer!
BARRY G.
I asked for a tight deadline and Barlow's went above and beyond! I wont shop anywhere else!!
Hannah B.
The flowers were delivered on time and they were perfect! I did all of the ordering online. It was very easy and convenient. They sent emails to confirm the purchase and when the flowers were delivered so that we knew they got to the right place.
Ellen P.
The arrangement was beautiful. The service and caring shown by the staff was amazing. I will definitely recommend this establishment to others.
Wendy P.
The flowers delivered were good quality, but the arrangement was sorely lacking. I picked out a fall themed bouquet with fall leaves, berries and sprays of something like babies breath in a leaf themed vase with fall colored flowers. NONE of these elements were included in the item delivered. It was simple, common flowers like I see in a grocery store bouquet. Also, it had easily 1/2 or 1/3 the number of flowers than in the picture. I wish I could post side by side pictures. We communicated a lot. Their first reason was that they delivered the wrong bouquet. The next response was that someone had contacted me about a vase substitution (no one had). Then they said the warm weather had something to do with it. They did respond quickly to my communication and did redeliver some more flowers. I'm ready to move on. I wonder if the bouquets pictured online are too ambitious for a smaller florist to fulfill. The bouquet advertised seemed like too good a deal for the price. It was.
Cassandra O.
The flowers arrived in a timely fashion to my mom, and they were gorgeous! Fully bloomed and looking fresh! I've used Barlow Florist in the past, and will continue to do so for the future. Highly recommend! And the price was on par with the product! Can't beat Barlow Florist!
Lourdes T.
your arrangements are beautiful, she had a lot of compliment on it. I wold recommend Barlow Florist to everyone. Thank you
Christine P.
The plant I ordered was simply beautiful. Then the added touch of color was beautiful as well with a ribbon to match! I haven't had alot of luck ordering flowers on line, so I was skeptical; but, Barlow Florist totally came through for us and I was totally pleased. So thank you very much.
CASSANDRA O.
We order from Barlow's for my mother. This was our second order, and we couldn't be happier! The staff is pleasant and the flowers are always full and beautiful! We will continue to use them, often.
Todd L.
I have bought many flowers over the years and have never had them look so awful so fast. I normally buy lilies because they last awhile but these were wilted and dead the next day. Next time I will use anyone but barlows. If they really cared they would not put old flowers in a $65 dollar bouquet. Sad this happens when they send me emails asking for a review. I took pictures for my friends due to my disbelief in the quality.
Barry S.
Have purchased flowers for my mother from Barlow many times over the years, they are always fresh and perfectly arranged. Highly recommend Barlow
Keri A.
Very impressed with the quick service! My daughter was very pleased! Only complaint was a word that was spelled wrong, but she quickly said “It’s still nice and means the same”
Bernadette F.
This was a bait and switch. I ordered the How Sweet It Is arrangement (which has orange roses in the photo) because orange is my mother-in-law's favorite color. Not only were the roses yellow instead, but the other flowers in the arrangement were different types & colors from the photo & even the greenery and vase were different.
Daniel M.
The gift was well received. I like ordering through Barlow Florist as they are great people and prices are right.
Stacy S.
I was extremely pleased with the prompt service. The arrangement did not disappoint. Very similar in looks and size to what I had chosen online. Thank you Barlows
Jordan B.
What was delivered looked even better than the picture on the web site. She loved the flowers for her birthday.
Meghan S.
The arrangement was very beautiful and we were able to change the delivery date which was awesome!! Barlow did an awesome job! Thank you!
Daniel M.
I’ve ordered on line as well as in person and things have gone well. The items ordered were on time and looked excellent. Thank you for the great service and I recommend your business to others.
Kim B.
I had Karen send me a picture of the arrangement and I was very disappointed. It did not look like the picture. I expected it to be all red, green and white and instead there were pink and white lilies at one end and the elements were not evenly dispersed but in clumps. There was a ugly gold pick on one side and a bunch of white flowers in another spot. The overall shape of the arrangement was not like the picture and not as pleasing to the eye.
Elizabeth B.
You did a wonderful job! My Mother is so happy, she said "they've really outdone themselves this time. It's just gorgeous!"