462 Reviews
It was more beautiful than the display photo and a member of the family said she absolutely loved the arrangement! This made my heart smile. Arlene's has never disappointed me! You all are the best!!
Very small…it’s hard to judge size by pictures. You used to get this small of an arrangement for $50 ish. I wasn’t impressed.
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Florist's Response:
I'm so sorry you weren't pleased, if there's anything we can do to make this right, we will. We value ALL our customer's opinion and appreciate your review.
Beautiful flowers and quick delivery!
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Florist's Response:
Thank you so much for letting us know you were pleased. We always look forward to hearing from our customers, good or bad. Your business is greatly appreciated as well.
Im not from odessa but my mother is. Im 8 hours way. Everytime i order they do it fast and beautiful. My mother loved them. Thank you!
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Florist's Response:
We appreciate your review. It means a lot to us to hear from our customers.
Bouquet matched as described and pictured on the site. Delivery was timely. The recipient was very pleased.
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Florist's Response:
That's what we LOVE to hear! Thank you for choosing Arlene's.
Excellent customer service and beautiful arrangements
The arrangement you made was even more beautiful than the one I ordered. Thank you so much. Wonderful job.
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Florist's Response:
So glad you are pleased. We love hearing from our customers whether it’s good or bad. We are in the people pleasing business and love knowing you gave us a great review. Thanks again!
Arrangements was pretty as the picture and fast service! Great job!!
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Florist's Response:
Thank you so much for the great review. It's so nice to know what yall think when your arrangement arrives. We love to hear from our customers, good or bad so we always know where we stand. Thanks again!
I live on the other side of Texas and randomly chose Arlene’s to send a bouquet to my mother in Odessa. Let me tell you the bouquet was BEAUTIFUL! It was even bigger and more gorgeous than the picture presented online. I will definitely be using them again.
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Florist's Response:
Thank you so much for the review. We are so glad you were pleased. It's nice to hear great things, but it's even better knowing you will be a return customer.
Thanks again!
Beautiful flowers. Easy to order. Quick delivery. Friendly service. My daughter was very happy to receive her birthday arrangement. Thank you!
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Florist's Response:
So glad you were both pleased. We strive to do our best and your opinion truly matters. Thanks again for the positive review.
I asked for a same day delivery and they delivered on the next day and that’s not ok since I paid for the delivery fee for the same day delivery not the next day available.
Delivery was timely,even on the busiest day possible. Flowers were beautiful! Thank you!
My Mom loved the arrangement. Made her day even brighter than it was. Thanks Also the delivered email was a very nice touch since I live 1000 miles away. it was great to receive the notification.
While the peace lily was listed on the website and still shows at the as part of the delivery, i received a call shortly after placing my order notifying me the store was out of stock. Unfortunate as part of the reason for the order was my inability to attend a service due to work schedule. So the time I spent placing the order as intended didn't allow me to cancel and place from another location. Disappointed this issue exist and inventory isn't updated.
Absolutely amazing service. They even called to let me know they were running a tad late but my order did make it on the same day I ordered it! Flowers weren’t exactly like pic, the arrangement was even more beautiful if you can imagine. Will definitely be using them as my only florist going forward.
The customer service art Arlene's is fantastic ! And being able to access same-day service on some arrangements is helpful for us procrastinators. Enjoyed working with them .
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Florist's Response:
We appreciate your time and giving us a great review! Customers like you make our job worth while, thanks again!
Excelent! Love it
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Florist's Response:
Thank you for taking time to give us a review. So glad you loved it! We appreciate your business and glad you trusted Arlene's with your floral needs.
Flowers were beautiful and the delivery people were super friendly. Will use them again in the future!
This compact sampler bouquet was just the size that I was looking for, and turned out very pretty. And, the delivery service was great. Arlene's Flowers went out of their way to deliver this on the day I requested, even with short notice. I will definitely use them again!
The flowers where very beautiful and the bear put a smile on my neices face
Great arrangement & Excellent service
Thought of sending flowers to a woman in a different state. Found them immediately. Second time I've used them in two different states. Ordered at 11 am it was delivered by 3pm. Woman loved em. Great buy and selection to choose from. Flowers delivered that easy.
The arrangement was just as I ordered. My friend has been so uplifted having it beside her.
Thank you!
My daughter just moved to TX and it was her first Birthday away from family. She was feeling a little down in the dumps, and her favorite color is yellow, so with fingers crossed that it could be delivered on the same day, I ordered the Sunshine and Lemonade bouquet. It arrived later that day, in time for her Birthday, and it couldn't have been more beautiful! I'm so glad I picked a local florist to bring some sunshine to my daughter's day! I'll definitely be using Arlene's again in the future!
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Florist's Response:
We are so glad you both were pleased. Look forward to hearing from you again. Thank you for choosing Arlene's Flowers & Gifts.
They were delivered and they looked just like the website showed. Very nice bouquet
Plant was absolutely beautiful! The family loved it. Arrived in perfect time! Thank you Arlene’s! You always do a wonderful job!
The flowers are pretty but I was a little disappointed in how small the arrangement was. For 85.00 it was definitely not worth it.
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Florist's Response:
I'm so sorry you were disappointed, let us know how we can make it right. We truly care about our customers and their opinions.
Again, sorry about the situation.
Flowers are perfect customer service are great and friendly I 100% recommend it
I live out of state and ordered these flowers online for family. I was a bit apprehensive, will they arrive on time and how will they look. Arlenes floral did an amazing job! I am so thankful. The arrangement was beautiful and looked like the picture provided online. They also delivered the arrangement first thing in the morning.
My sister lives in TX me is MO. You always get her gift to her on time. Thanks !!
Very trustworthy company.
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Florist's Response:
Thank you so much for not only taking time out of your day, but for letting us know we are doing our job correctly. We are in the people pleasing business and customers like you are so appreciated. Thanks again.
Online ordering from AZ was easy & fast. I ordered a green plant for Amiga (loss of her mom) who lives in Odessa. The plant that was selected by this florist was beautiful & fast delivery to mi Amiga home. She loved it.
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Florist's Response:
Thank you for taking the time to write this nice review. We are in the people pleasing business, so it looks like we did our job! Hopefully you will use us again for your floral needs.
Great Job, this came out just as advertised and delivery was perfect on all 4 different locations, THANK YOU GUY'S FOR MAKING IT HAPPEN!
My mother in-laws favorite color is purple, which is why I loved this one for her. It was ready and almost mirrored the image here. The carnations were more pink than purple but it was beautiful none the less.
Great place too buy flowers Awesome delivery time
My husband has purchased from Arlenes for years and they never disappoint. I recently ordered and they delivered a beautiful arrangement and were timely. I even received an email when they were delivered. They definitely have our business for years to come.
Not very good. I always have gone with Mark Knox. Thought of trying this. Too expensive for too ordinary presentation .
They always do a great job!
Beautiful and perfect. Made my nanny's day. Thank you!
I will for sure be using Arlene’s Flowers & Gifts again soon! Everything went smooth and bouquet was just as pictured but even better!
Our family was very please with this arrangement delivered for our dear Eric's Celebration of Life service. It was like the picture and was so beautiful it was featured on a table in the entry to the Chapel. We were so pleased. Thank you so much for a gorgeous arrangement.
I was very pleased with my purchase of flowers from Arlene’s. The online ordering process was easy, delivery quick and the product was beautiful. Would recommend.
10/10 , always like the picture, my favorite flower place to order from
Gorgeous flowers. Enjoy them since they arrived. And still enjoying today. Super long lasting roses. Very nice
They went above and beyond! Was better than the pictures, asked for a certain color of butterflies for sentimental reasons and they even delivered on that. Very pleased. Thank you
Great job as always! It was beautiful.
Absolutely gorgeous. Arlene's did an outstanding job!
I want to shout out to Arlene's flowers. They are a go to!!! 3 major events throughout the years and I'm a satisfied customer, keep on doing what you're doing! My arrangement looked BEAUTIFUL, thank you...
Yolanda Padilla
Will certainly use Arlene’s Flowers again.
The flowers were just like the picture and arrived
When I ask.
Order process was a breeze.
Will certainly use again.
Thank You To Arlene’s Florist!
My Mom got the prettiest poinsettia plant.
Huge smile on her face!
so grateful for same day delivery!!
I have used your place for years and this is by far the worst arrangement I have ever seen. Not to mention it wasn’t anywhere near what I ordered.
Please check your email.
I am very pleased with my purchase, the flowers were better than the picture.
Purefessional. Combination of professional with pureness in works. That me & the Misses appreciated.
Thanks
The arrangement was beautiful, but the little card did not reflect what I had asked to be written when I placed the order online.
All that aside I will order from Arlene's again. Their pricing for arrangements was very good as well.
Arlene's Flowers and Gifts is the best. Reliable ordering and delivery. The plants and flowers are always fresh. Good value as well. Thank you for taking care of our order!
Thank you Arlene's. I have ordered arrangements from yalls establishment for about a decade and every single order has been enjoyable. Thank you for taking the extra step to make my orders through out the years special every single time. I love sending my wife flowers, though i work out of town yall have alway helped me make my wife feel absolutely special.
Thank you
Fabian Lujan
Having a loved one pass away is painful. What is also painful, is you not being able to be there and give comfort to your loved ones. I wanted to let my loved ones know I was there, by sending this beautiful arrangement from Arlene’s flowers. Since I’m in Arizona, I was looking to find a flower shop that had good reviews and beautiful flowers. I came across Arlene’s flowers, and come to find out the West Acres funeral chapel & crematory also recommends them on their website, so that made it easier to choose them. The arrangement I chose was a beautiful one. Thank you for your service Arlene’s flowers.
Beautiful arrangement!! You always exceed my expectations!! Thank you for always doing an outstanding job and keeping me coming back!!
Arlene's has gone above and beyond what we expect from a gift service. Not only are the flowers lovely but the employees go out of their way to help us. I live out of the Odessa area and i can always count on Arlene's team to meet my needs. I needed a last minute address correction this last deliver and they did this without an issue. My Grandma received her gift and was so happy! Thank you to your team for being so helpful , i can always count on you all to get it right!!!
Thank You so much! My Mom absolutely loved her flowers!!
She was impressed that she received them early,and the flowers were fresh.
Big plus, she said the delivery person was extremely nice
I have followed my florist. Her name is Desiree. She now works at arlenes. Anything I describe to her she executes perfectly and delivers beyond expectation. I have ordered here before and will continue to do so as long as Desiree continues to work there. I often order arrangements and it was always “hit or miss”. I am particular about what i want or what concept i am trying to achieve. Other flower shops seem to disregard a customer’s input, but not arlenes. Feels more personal and it feels like my florist actually cares about my occasion and puts pride into their work. As a fellow artisan, I really appreciate and admire that. As long as you have florists like Desiree I will continue to do business here. Thank you guys for all you have done and for all the beautiful arrangements you have provided me with.
Beautiful arrangement in short notice. Thank you.
The flowers were great and they delivered quickly
The flowers were beautiful. Delivered on time. Great friendly staff! VERY PLEASED!
I can always count on Arlene's Flowers when I need them. Lovely arrangement and a quick delivery. Thanks!
My friend texted me, thanking me for the flowers - said they were GORGEOUS! (in all caps) Thank you so much!
Your website was very user friendly!
The arrangement was beautiful and she loved it. The delivery was early in the day. Thank you so much!!
I absolutely love getting my flower arrangements from yall! Never disappoint, and always exceed my expectations, also very nice. I appreciate yall's kindness and beautiful arrangement!
Beautiful boutique design!
Florist called me to let me know that they had run out of the base of the arrangement. She let me know that they could do it with another base... it turned out more impressive than the original. Thanks!! Will definitely recommend Arlene's Floral to family & friends.
My mother-in-law loved it. She's 99, lives in assisted living. Not much room for a tree or decorations. Perfect for Christmas.
Arlene’s always does an amazing job!! I am always extremely pleased with the arrangements I order. Couldn’t be happier with their costumer service!!
I was very disappointed in the flowers. I paid $100.00 for this. No thank you. The flowers were over priced and I did not get much of what the picture looked like. Don't do it
These flowers are even better in person! They are even prettier than what was pictured!!!
Good value, great service and delivered as it was promise. Thanks, Rollin
I failed to order the "Whalecome Baby! Pink Whale" arrangement early. However, Arlene's Flowers saved the day. They offered same-day delivery. Even though they do not guarantee a requested time, they will try to accommodate. Not only did Arlene's Flowers deliver within my late notice and requested time frame they delivered during my niece's baby shower. I believe the florist thought this delivery through, what a special touch. The mother-to-be was ecstatic, and I was very pleased. The arrangement and service were outstanding.
Our Aunt Martha received the flowers early morning the day after her surgery. She was thrilled and sent us a picture of the arrangement. Thank you for another great experience with our flower order!
Absolutely gorgeous!! Very happy with the delivery time!! Thank y’all so much! Will definitely be recommending y’all.
The arrangement was beautiful and she loved it. Thank you very much.
Very nice, the recipient loved it
Arlene's Flowers had great floral arrangements to chose from. Thank you!
The arrangement arrived just like it appeared on the photo, delivered at the specific time I requested. Thank you
Love their service and beautiful arrangements
It was great. The flowers looked beautiful.
Overall it was terrific, will be ordering again.
My daughter got the flowers we sent and she loved them. The flowers were beautiful and arei ed on time as promised.
Every order I’ve purchased from Arlene’s has been excellent. Highly recommend this florist.
I used Arlene’s for the first time this week. I ordered a birthday bouquet to be delivered to a friend. The flowers were delivered on time and they were beautiful!! They looked exactly as depicted on their website. The ordering process was quick and easy and their communication was excellent. I will use Arlene’s again.
The yellow sunflowers and roses were beautiful. Our mother loved them and they stayed beautiful for days. Thank you for another wonderful bouquet.
I loved the Get Well Soon arrangement that I ordered. The recipient loved it too! Ordering on line was simple and same day delivery was spot on. The florist accommodated my request to change the color scheme and the flowers chosen were beautiful. I will definitely use Arlene's in the future.
Recipient loved the flowers, they were fresh and a big hit.
the arrangement was more than i expected. it was big and the choice of flowers was perfect.
the plant was big and healthy. Just beautiful
It barely had any flowers in it. I was very disappointed for what we paid for it.
Loveee the flowers!!!! Everything went smoothly. Will continue to buy from here!!!
Thank you for same day delivery! Flowers were fresh, still alive and blooming several days after, somewhat off pic but very much loved. Thank you!
My mom loved the flowers , I was upset that they weren’t all yellow . But other than that a beautiful arrangement
Melissa the delivery driver was very friendly and helpful.
The recipient was on her way home at the time Melissa arrived. She promptly called me and was patient and kind enough to wait a while.
the flowers are beautiful and it made Marian's day. Thank you Arlene's flowers!
Never disappointed!! Always beautiful
Absolutely beautiful and she loved them!
Always great service from start to finish. The only florist in Odessa I do business with. Thank you!
Easy, fast & great communication! Beautiful arrangement!
The flowers are beautiful and were exactly what ordered.
Thank you,
Patricia Gomez
My mom loved the arrangement and Kenny was amazing at letting me know when everything had been delivered.
I didn’t get exactly what was shown in the picture since they couldn’t get some of the flowers.
What they made was even better! They called to let me know of the flower substitutions and even sent photos to make sure that I liked what they did. The bouquet was beautiful and my mother loved it. Definitely recommend. Worth every penny.
These were perfect for my mom's birthday! Bright and cheery. And I was able to order the same day and have them delivered which saved me because I waited til the last minute!!
Exactly what I ordered and the person I sent it to loved it.
Sent to cheer up a young lady.
They made her happy and she thought they were pretty. Mission accomplished!
Beautiful arrangement, excellent customer service experience!! This will be my go-to flower shop from now on!
They are very beautiful just what I wanted. GREAT WORK!!!
I ordered on the same day and they were delivered. They made an effort to locate recipient. Everything turned out great!
The arrangement looked EXACTLY how it looks on the picture with out having to pay extra! It really did exceed my expectations.
Arrangement was beautiful and delivered before noon. Good customer service and will definitely use this florist again.
For the amount of money that was spent and the specific note that was attached I was extremely disappointed. Flower arrangement was for a funeral ir sick person and not for Valentine’s Day or my wife. I expected more…. Extremely dissatisfied after receiving the arrangement I looked at competitors website and saw that for the price i spent with your facility was definitely miss spent. I could’ve got better elsewhere
My arrangement was a beautifully crafted representation of my request and I know where I'll be shopping flowers from now on!
It was so cheerful and just what I was looking for! Thank you!
My sister loved her flowers! They looked even better than the picture!
Very satisfied with the purchase. Got delivered on time. My wife loved it!!
The arrangement I paid for was right at $100. The size of the arrangement that was delivered was in a tiny basket. It was not the size pictured. Although it was a pretty arrangement, it was definitely not the $100 arrangement I ordered pictured online.
The only review I can share is that I placed my order and you acknowledged the receipt and informed me that a delivery was made. I was unable to attend the service so I have no idea on what plant was sent and what it looked like. I placed my blind trust in you doing a great job. I will give 5 stars for acknowledging my order and informing me that it was delivered. Thank you.
I am very pleased with your beautiful arrangement and your quality service.
The half and half basket was delivered when you said it would be and I am very pleased with the overall experience. You are now my go to florist. Thank you, John
Bought these for my Mom. On such a sad occasion of my Fathers passing. I am too far away to go. The was the only option and it was perfect.
Thank you.
Cheered up as I hoped. Thank you for delivering my hugs and putting a smile on my dear Friend/Sister's face.
Beautiful but the reason you didn’t get 5 stars I ordered two balloons and only received one!
Good morning to all
first i like to said Thank you to fill the order for my father Isaias Gamboa. birthday he was real happy. and i happy too.i save my information to make more orders on the future.
Thank You again
Aurora Velez
I ordered this plant for a co worker. my name is Paula Hale. I have been ordering plants and flowers from Arlene's for years and have never been disappointed. I will always use Arlene's.
Thank you for being the best in the Permian Basin.
Beautiful arrangement and great service!
I live in the DFW area and needed to send flowers to a loved one in Odessa. I chose Arlene's because of the pics I saw on their website. I'm always a little nervous using a florist I'm not familiar with but went with it and I am so glad I did. The flowers that were delivered were as close to the pic as you can get and were absolutely beautiful. Thank you so much and I'll definitely use you again in the future as I have other family/friends in that area. Thanks again!♡
Flowers are sensational! Arlene's always exceeds my expectations. Bravo!
I'm in Alaska but needed to send my mother flowers for her 70th birthday. I chose Arlene's randomly due to location but will definitely choose them again. The flowers were delivered to my mother early enough in the day and they were absolutely beautiful. Thank you.
The arrangement is Beautiful!!
Thank you!
Absolutely precious.
The flowers are fresh and gorgeous and arrive with care.
I 100% recommend Arlene’s Flowers and Gifts.
These were amazing! My girlfriend loved the arrangement!
Thank you for delivering such a beautiful arrangement.
Since I live 6 hours away, I love having a place where I can order flowers and know they will be pretty and delivered on time. My daughter thought they were beautiful. Made her day brighter and happier. Thank you!
My daughter loved them. Thank you
I was unable to attend service so I did not see what was sent but it was delivered in a timely manner. Y’all always do good work.
You all did splendid! Thank you my wife loved them!
I ordered for my friend to express condolences Beautiful arrangement! Plant/flowers, cross and candle. Very well done. Thank you
The arrangement was beautiful and timely delivered. The purchasing process was very easy and safe. I have used this florist for many years, and they have never disappointed. I highly recommend them for all occasions.
Great customer service and beautiful arrangements!
Flowers were delivered on time and they were beautiful, wonderfully designed! Thank you!
Jenna was very helpful. She went the extra mile when walking me through my options and getting my arrangement delivered. She even made sure I got a picture of it at my fathers grave site. There should be more employees like her. Working in retail management for years I know that level of service can be difficult to find.
My Mother loved them. The arrangement was beautiful. Thank you for being so efficient!
Yall did awesome as always
I've ordered from Arlene's twice in the last 2 months.
Both arrangements were beautiful.
No problems at all!
The flowers were beautiful and look just as good 4 days after they were delivered.
The flowers were BEAUTIFUL! Easy and fast ordering & no hassle delivery. Would highly recommend using Arlene's shop!
The flower where beautiful. My mom loved them. I was afraid she was going to receive them a later time then expected. But it didn't got their earlier then what I had set the time for. Awesome. I'm excited. I'm from Kansas and I couldn't be their, she so excited. Thanks
The bouquet my grandmother received was beautiful and it was delivered in a timely manner. She was thrilled and had my sister take a picture of it so she could show everyone later that day. I was delighted to be able to support a local business that didn't fail to deliver their beauty!
The arrangement was lovely. However I did pay for mylar balloons and only got a single balloon on the arrangement. Other than that it was nice
The arrangement was beautiful and the delivery guy was so sweet.
They were absolutely beautiful.. Momma just loved them..Thank you for making her Mother's Day extra special with your love and care you put into her arrangement and the cutest Ballon ever!!
This was an important Mother’s Day for my mom. We lost my twin brother this past July so I knew this was going to be a hard one. At the time of my order I requested to add blue flowers and a blue bow. My flowers are sunflowers and his favorite color was blue. You guys absolutely nailed it and she knew this was from him and I both before she even opened the card. Thank you guys so much!! Sheryl
It's rare that I order flowers online and they are delivered looking just like they did online. These are beautiful. They were for my dad and he liked them because they weren't too feminine.
Thank you for your great service!!!
I love love love Arlene’s. I’m in San Antonio and my family is in Odessa. Delivery is always prompt and professional and the arrangements are always beautiful. This last time I placed an order for my Moms’s birthday and she was at work when the order was delivered. The wonderful woman making the delivery told me she didn’t feel comfortable just leaving it outside my moms house because it was windy. She told me to get the address of my moms work so she could deliver the arrangement. She drove to midland and made the delivery less than an hour after I gave her the address. It was such a kind and sweet gesture. Customer service is outstanding and I’d recommend anyone needing flowers delivered in the Odessa/Midland area to try them out and not be impressed.
Excellent service and Beautiful flowers.
Thank you so much for the beautiful bouquet !! They were an Easter prize for my 22 year old granddaughter, she’s over the stuffed animals, so this was perfect !! She absolutely loved it !! Thanks again !!
Sent these to my mother for her birthday and she absolutely loved them. Thank you!
Highly recommend Arlenes’s Flowers and Gifts, they are very responsive to messages, very accommodating, very efficient, bouquets are top notch, worth every penny and more. They are hand delivered, and arrive fresh and last for a long while. I will be ordering from them for a long while.
It seems that any time I see a beautiful arrangement at a ceremony, gift or funeral, the flowers come from Arlene's, so I decided to go to them for this arrangement. We were not disappointed. The arrangement was absolutely beautiful, the staff is helpful, compassionate and friendly, they are everything you would appreciate from a floral and gift business. Locally owned is just a nice plus.
Got these for adult granddaughter for Easter, she loved them, made her feel special, which was the goal, thanks for making me a hero !!
My mother-in-law loved them. They came out so beautifully.
Arlene's is a FIVE STAR! Above and beyond our expectations! The pictures do not give the live arrangements justice!
Arrangement looked nothing like the picture, didn't even come close. All the flowers were to the front and there was and left an empty side. Not worth the money I paid for. Very disappointing.
I was a little disappointed in the lantern being gray instead of white. I suppose where I put on the order to add some color and not just white flowers was in the wrong place. But it was very beautiful. Thank you
Great online service, Got what I paid for.
Good products and great people!
Arlenes is always my go to florist, whatever the occasion may be. They always go above and beyond and will notify me if there are changes that need to be made to my order due to availability.
If you aren’t using Arlenes, then your using a second place florist.
Flowers were fresh, beautiful, and expertly arranged. Arlene's never lets me down.
She said that she LOVED it! Different! Quite the paradox of healthy and questionable, but is was cute and a surprise. Says she LOVED it!
This was my first time purchasing a custom bouquet and the 4 th time purchasing from Arlenes’s Flowers and Gifts. They were absolutely gorgeous. Excellent communication throughout the process with pictures sent to ensure I would be getting the perfect bouquet. I’m beyond pleased. Highly recommend. A+++++++
Arlenes always comes through. Beautiful flowers all the time
A+
Flowers were fresh and beautiful.
The arrangement was even more gorgeous in person.
Easy online ordering .
Delivery is perfect.
If you need flowers for any occasion, this is the place to purchase them.
Great experience, despite adverse weather conditions. Thank you!
My wife absolutely loved her flowers and the carnations
Order was delivered with in a couple hours of placing the order. Outstanding.
The flowers was delivered with wilting flower and for the price wasnt happy
Very, very happy. I recommend it.
The flower arrangement was awesome!! My wife needed a little something special and y’all rocked it
Thank you for the same day service!!!
This is the second time I’ve ordered flowers from Arlenes Flowers and Gifts and I’m impressed all over again. I ordered online from Canada and it was a flawless experience. The Christmas arrangement is even more gorgeous in person, I couldn’t be more pleased.
It was bigger than I had imagined it would be. It was perfect! The graduate loved it.
Always the biggest and best arrangements. I have used several florists in town and Arlenes is always the best and cheapest. Will not use anyone else again
The flowers went above and beyond my expectations. Arlene’s always takes care of me.
I was so pleased with the order I placed for my mother 93 birthday, so was she! The flower arrangement was beautiful and smelled wonderful. Myself and my family have used Arlene's Flowers for years. I plan to be a customer for many more years.
My mom loved them. She thought they were hermosas aka gorgeous. Thank you for always doing your part in making beautiful bouquets for my momma.
perfect and as advertised
The picture does not do this arrangement justice....is baeutiful!!!!
Awesome service. Will be using them again.
It was a pleasure doing business with this flower shop
The Guiding Light bouquet that I ordered for my Aunt's funeral was beautiful. Your staff made this difficult time easier by being so responsive. Thank you for making sure it got to the funeral home on time.
My daughter received her flowers for her birthday and they were absolutely gorgeous.
They arrived undamaged and were fresh and vibrant and exactly what I ordered. A++++
Awesome arrangement, best in town
very pretty! Beautiful arrangement of many different flowers!! she like them very much!
Beautiful Flowers, Friendly Staff!
Very beautiful! Y’all always do such a good job! Thank you!
Flowers got here when requested, and recipient loved them! Great job!
Next day delivery. Reasonable prices and very friendly staff. Will definitely be buying more.
arrangement was beautiful and delivered in a very timely manner....
Highly recommended. Great customer service, great arrangements and excellent delivery time. Wife loved the flowers and would definitely order again. Thank you.
These were sent to a funeral that I did not personally attend. Therefore I cannot say. I know that you have always done good work and have no reason to doubt you now.
Beautiful arrangement that arrived on time.
This is the second time I have ordered from Arlene's Flowers and both times have been amazing!! Thank you, my wife was very impressed with the arrangement!
The Birthday Blowout bouquet was beautiful. I would use Arlenes flowers again.
Quick, same day service! Ave the flowers were beautiful!
It was beautiful... thank you
Beautiful arrangement.
Always exceeds my expectations.
Great company. Very seamless throughout the process from ordering to delivery!
The bouquet was beautiful. My mother in law loved them. Thank you so much
We absolutely loved the arrangement. I asked for a bit more purple to be added and less pink and they did. The combination of all those flowers snd colors was stunning! Thank you.
We ordered this flower arrangement for my mother who was in the hospital. We received fast, friendly service and the arrangement was simply beautiful. Thank you Arlene’s Flowers!
Arrangement was very nice. Service and communication was excellent. I would not hesitate to do business with Arlene's again.
As always the flower were beautiful. My family has been using Arlene's Flowers for years because of the excellent customer service and beautiful arrangements. I'm from Odessa but I live in TN. I'm so glad I found their web site to cut out the middle man.
I recently ordered flowers for my wife's birthday. Because of the whole coronavirus mess the availability of the flowers I originally ordered were not in the shop. The ladies called and explained and made a BEAUTIFUL replacement arrangement. The staff were so professional and friendly and my wife has never received a more stunning vase of flowers. I will be using them for all my flower needs in Odessa!
My daughter loved the flowers. It arrived when they said it would and it wasn't that expensive.
I got my mom the custom bouquet for mothers a day and asked them to do a pink theme cause it’s her favorite color. They did an excellent job! My mom said it was her favorite of all the ones we’ve ever sent her
These flowers were beautiful and fresh! The vase was also really pretty. Even though, we were not home for delivery on the day I planned, the people at Arlene's flowers were extremely gracious and helpful about it all and were able to get them delivered the next business day. I would highly recommend Arlene's flowers to any and everyone!
My mother-in-law was extremely happy to receive this beautiful flower arrangement! Thank you for going above & beyond to bless her on a Mother's Day when I couldn't visit her myself!
Ordered Mother’s Day flowers and they were delivered in a timely manner on the day before.
Excellent service over the phone or online.
Y’all did really awesome thanks.
I hate ordering online because of my past experiences but I had no other choice since I do not live in the area. I wish I could post some pictures because Arlene's flowers went above and beyond with my recent mother's day purchase. The flowers were designed beautifully, full, fresh and my mom LOVED them. Not to mention they were delivered on time. Thank you Arlene's for this wonderful bouquet. I will definately continue to order from you!
Very beautiful! My mom loved it!
These flowers were so beautiful my mother loved them!!
I appreciated the communication and myloved the pink roses. Thank you
This was beautiful. Very well made. Pickup was a breese.
They are beautiful thank you my mother loved them
Thank you. Great communication all the way through the process.
Loved it did everything I wanted and delivered. Very beautiful flower arrangements. Great customer service.
Very sweet and beautiful arrangement!!
Flowers were beautiful and delivered on time. It was nice for things to be handled so easily during this difficult time.
I ordered this for a funeral. It was so beautiful. I will definitely use them again.
The flowers were beautiful
Got a custom bouquet for my wife’s birthday & she absolutely loved it! Came out amazing! Thank you!
Great place to get a special gift and very helpful and kind staff ready to help their customers! Awesome and do recommend!
This was my first time ordering from Arlenes and they were awesome! I ordered online and they were delivered the same day. I will use them again!
Perfect and beautiful. Good service.
Arlenes always takes care of me. I have used them for years, and even in the rare occasion they screw up, they always make it right.
I was very pleased. thank you
Flowers were tiny even though I paid for premium arrangement. Definitely not a good value for the money.
I’ve been ordering from Arlenes for a few years already. They always do a great job my wife loves the flowers every time
Arlenes always does a great job!
Flat out amazing. I ordered the Tuesday before Valentine's and they were delivered the very next morning. The flowers were fresh and lovely. Highly recommended
Thank you so much for helping me with this arrangement. It was a last minute thing and you delivered on time and the person receiving it loved and appreciated it.
Super friendly and sweet and quick with delivery the flowers were absolutely beautiful !!! One happy customer :)
The flowers were delivered very late on the day intended... the recipient had already gone home. .on Friday afternoon
Wonderful job on the design and delivery of the flowers. Great job thanks....
I loved the arrangement they made for my grandbaby. They were out of the vase in the picture but used a replacement just as nice if not nicer. The flowers were great quality and it was delivered on time. I highly recommend this shop and will definitely use them again.
I live six hours away from my Mom. I can always depend on Arlene's Flowers and Gifts to get her something special. They deliver on time and let me know it delivers.
Thank u so much,fresh flowers& on time y'all are the best in the west.
The flowers looked exactly like the picture. This is the first time I’ve seen a florist replicate the picture. They were beautiful and exactly what I wanted. Thank you!
The arrangement was extraordinary, beautiful and artistic. The service was exceptional. -Cindy Lewis, Dallas
The actual arrangement was even more beautiful than the ad. Arlene’s Flowers did above average expectations and never had to call me at all. My sister sent me the picture of the arrangement they recd. I tried to copy the photo in here but I can’t figure out how to do it. Arlene’s will have all my future floral needs!
My mom received these today and called to tell me how pretty they are. Best arrangement she's ever received!
Absolutely gorgeous bouquet and incredible service. Would highly recommend this florist.
I thought the arrangement would be bigger but that’s not the problem! I received the flowers without the Happy Birthday sign and that was the point of the flowers it was for a birthday!
Everything was perfect. They even contacted me when I wrote my name under the Incorrect area.
As described with short notice
Arlene’s is absolutely the best. They always do a fabulous job and have the most beautiful bouquets at amazing prices. I have never had a bad experience using Arlene’s.
Once again amazing service, responsiveness and product. Timely delivery and will continue to use Arlene's for all my floral needs. Although I reside in DC my "go to" place will be Arlene's. Thanks for being amazing!
I love this shop. They've always come through with quality flowers even in a pinch. I really appreciate what they do.
Always on point I call and they deliver my daughters flowers never have to worry. Thank you so much!
It took a couple of attempts at delivery, but it was worth it to make my girlfriend's birthday a bit brighter.
Beautiful arrangement! Came out prettier than the picture! Thanks again! #TexasStrong
Great products, service and delivery time. We were extremely satisfied with Arlene’s Flowers and Gifts. This is our go to Florist. We Highly recommend there professional service.
It was for my mom & she loved it thank you very much it is beautiful ❤
They always do a great job and get flowers delivered on time
Easy to order and inexpensive. I visited a few online shops in the Odessa, TX area and Arlene's impressed me with their easy of use. The recipient loved her flowers. They were delivered as promised. Low cost for delivery was one of the deciding factors. A call to vendor confirmed order received (even though I did receive an e-mail to that effect). It was nice to speak to a person. The notification that the flowers were delivered was also very nice. Thanks Arlene's flowers! I live in Washington DC and this was the easiest flower order I have accomplished. :)
The arrangement was beautiful and made my friends very happy. Excellent work!
I'm so pleased with the beautiful arangments, this is the 3rd year I've used your shop and couldn't be happier my sister is always smiling. Thank you Carole Doherty
Flowers came out great 10 out of 10 most definitely going to order again !!
My wife loved her flowers.
Very beautiful and elegant.
Outstanding service, beautiful flowers , always on time and a cheerful delivery person, too
I forgot my cousins b-day, so I needed flowers delivered ASAP! My cousin loved them and the extra little candle was nice to throw in on the purchase. Ordered online with no problems. Will definitely use you again!
The flowers were beautiful, and arrived in a timely manner. Will use Arlene's again
Good price, good arrangement and delivered on time and to the right place.
Although the particular flowers were not available for this arrangement, the staff is very friendly and prompt. Pleased with the order process. Thanks you very much.
As always, Arlene’s went above and beyond.
Exceptional arrangement for Mom’s 92nd
birthday. Thank you Jodi
Always a great and easy experience.
She LOVED it! Made her smile.
We liked it very much. Thank you.
I give you an "A", I live out of town, and I needed to send flowers to a funeral home in Odessa TX. Your company came through for me. I tried the company that was listed with the Hubbard-Kelly Funeral Home, and they flat out told me on the phone they could not do it because of Mother's Day . I was told the flowers were nice. Thank you again.
Mother’s Day a very busy holiday for florist. Email confirmation a plus! Will use Arlene’s again. M O
My mom loved the arrangement. Thank you for helping me make her day a little more special, especially since I am far away and could not be there to celebrate with her!
Beautiful and perfect for mothers day
My mother was extremely pleased. Thank you for being able to fill the order as ordered with no changes or substitutions. I will be ordering again from you all!
Bought this set for my mother for Mother’s Day. Let me tell you, I’ve bought flowers from many other places and you never get what is pictured. You just get random flowers thrown together not worth the price.
My mother came home super happy with her flowers and so was I. They came exactly like the picture! They’re beautiful and I will definitely be buying from them again.
The flowers were so beautiful. My mom loved them and the set up
She absolutely loved them!
Size was good and delivered as requested prior to visitation and services. Family was very pleased.
I have been using y’all for years and you never disappoint, and you always take care of me.
Arlene’s did a beautiful job a boutonnière and corsage! Will definitely order from again
I’m glad I found you guys from all the other places. Ordered from out of town and no problem at all!! Looking forward to talking with you guys soon. Oh and she loved them!! Thanks
Beautiful! Thank you so much!
First off, I want to thank the lady that answered the phone when I called to find out if they were being delivered yet. She was so nice. Second, Thank you to the owner for arranging the flowers for my daughter. She loved them. Especially the roses. I told her that the owner arranged them, and she was on cloud nine. They were absolutely beautiful!
Out of state Mom
Ordering was very easy. Choices were plenty. I was contacted as directed prior to delivery. Best of all, my mother-in-law loved them. Perfect. Used before and will again. Thanks ;-)
Beautiful arrangement that was prepared exactly as pictured and delivered very quickly. We love Arlene's!!!
All good, except they couldn’t deliver the valentines gift on Valentine’s Day! Also really expensive
Have been using Arlene's for years and never a complaint.
Very pleased of their products and service!
Carl Campbell
Very Disappointing Wilting After One day
Especially The Purple Flowers
Yall did a very beautiful job and the flowers look amazing
They did an amazing job. Quick. Professional. Unique. Would definitely order from them again.
My cousin loved her flowers. Thank you.
Fast, easy, and it was beautiful! Will continue to use Arlene’s Flowers.
Beautiful arrangement and vase. Wish it had been a bit fuller for the price but, it made her smile and that was the goal!
Exquisite arrangement, communication, and delivery!
Always a great fast experience.
Christmas flowers were much over priced as everything else is here in this area - but the service was great Arlene’s Floweral has always done a great job when needed
It was absolutely beautiful!
Thanks
Excellent job! Thank you!
I order the Deluxe upgrade and it did not look any different than the regular. Very disappointed that for my daughters first child and my first grandchild I wanted something grand that's why I upgraded and I was so disappointed! My daughter and son-in-law deserved more than what was delivered!
Flowers were just like the picture and they were beautiful. Will order from Arlene's again.
Recipient loved and thanked me for it! Thank you for a great job!
This was my first time sending flowers in ODESSA, so I was pretty green as to which flower shop I should trust with my order. I chose Arlene's and I am so glad that I did !!!
My sister called me and said that they were absolutely beautiful !! These flowers needed to be because they were sent at a very sad time for my sister and her family. Do not look anywhere else, you will not be disappointed with Arlene's. BTW.. they delivered the very afternoon that I ordered.
The flower's look awesome very well made
Placed my order late Tuesday night, had the flowers delivered the next day by noon at my girlfriends work. Awesome service, and of course she loved the flowers!
Daughter loved them, thank you
The plant was beautiful and the service getting it to the service was excellent. Thank you so much
Flowers made me cry, they were so beautiful. Elizabeth Dutch
They were just like the photo! Beautiful and super fast delivery!
Thanks!
This arrangement was sent to honor the passing of a friend's grandmother. My friend took the time to have a photo taken of her holding the arrangement. The flowers were lovely, and really appreciated.
Great team! Flowers were amazing and the delivery team was amazing! Customer service was absolutely astounding! Thank you so much!
Lisa at Arlene's did an outstanding job in helping to re-route my flowers & deliver on time. Reasonable, friendly, I couldn't have asked for a better experience.
Thanks Lisa - Connie Kruse
Very friendly. Delivered a very high quality product! They are very prompt and you get what you pay for, period. I woukd recommend to everyone.
The flowers were beautiful! The transaction online was super easy and the delivery was on point! I’ll definitly be ordering from here again. (:
Great job on everything I will definitely keep doing business with you
The arrangement was beautiful and delivered in a timely manner! Thank you very much for your great service!
Great product and great service Delievered on time will use again and recommend Arlene’s flowers with friends
According to the recipient, the flowers arrived on time and were beautiful. Since the recipient can be a tough critic, I would say that was high praise!
My wife loved the flowers. Y’all always do amazing job with my order. Thank you
Loved it! Exactly what i ordered!
Arrangement was beautifully made as shown in pic!
The arrangement was beautiful. I’ve been using ftd for these orders but I will definitely be a return customer.
On time and were well received; my family members really appreciated them and commented on how nice they were. Thanks!
My best friend needed a pick me up. The arrangement was great! She was so happy she cried. Thanks guys!
Flowers come exactly how the picture looks! She loved the flowers said they were the best flowers i have gotten her so far!
On point great job i will definitely be doing more business in the near future
Everything was perfect, Flowers look exactly like the picture. My wife was happy
Very good job. Everyone enjoy it. Thank you
I really appreciate the work that was put in to the arrangement I ordered. They turned out exactly if not more beautiful than the picture. Thank you for your awesome service and quality
The delivery driver was great! She gave me a call to let me know the recipient wasn't home and told me around what time she could come back around. She was able to make it back before the recipient had to leave for work!
Unfortunately, the bouquet did not contain any of the flowers that i had requested in my custom bouquet. I wasn't informed about it or given a reason. That's the only reason why its not a 5 star review. If i had at least been called and told that they could not do my requested flowers, I would have been understanding at least.
Timely delivery and beautiful product!!
The flowers came very close to the picture and smelled amazing.
Ordered the night before and they still got it delivered in time ! I've been going to Arlene's since my jr. Prom and I plan to keep going for all my flower needs.
The arrangement she received was nice. But it wasn’t even close to what I ordered.
I was very pleased with the beautiful arrangement!
I will definitely recommend Arlene's Flowers & Gifts to my Friends & Family!
Thank you very much for all your help over the years. The wonderful help and service you have provided has been first class. I greatly appreciate you going out of your way to deliver the flowers I ordered to my Fiance so quickly after I piaced the order. I look forward to meeting you in person soon as I will be moving to Odessa from Australia in the new year, Once again thank you very much and Merry Christmas to you and your staff
Beautiful bouquet, delivered fresh and on time with personal hometown service , Highly recommend Arlenes Florist
A friend sent these to his girlfriend, amazing!
I don’t like flowers. But, this was beautiful!!!
I was attracted by the elegance of the greenery, the leaves in transformation and large bronze flower in front and just a few burnt orange lily tops? sparsely sprinkled around the back and sides. But then, perhaps I misled you by asking that you make it a centerpiece with more flowers around the bottom. It was beautiful! It attracted a lot of attention, but my desire and reason I chose you was "elegance."
Beautiful and quite representative of the picture. It was placed at one end of the mantle, lending colorful elegance.
I live all the way in east Texas and had a friend in the Odessa area that needed these beautiful flowers! They were delivered on time(even after they called to say it was a busy day for them and they would try their hardest to get them to her ASAP) and from the pictures my friend sent me of her delivered flowers, they were an exact match to the advertised picture! I would definitely recommend Arlene’s flowers!!! Even from across the state!
My flowers were never delivered. I hope when I call Monday, I will be reimbursed without any hassles.
Everything was perfect. Thanks!
Flowers were delivered on time and the arrangement was beautiful. Thank you.
I haven’t seen the flowers, but my mom said they were beautiful. She was very, very happy with them, and that’s all that matters to me!!
I did not like this the flower arrangement i ordered...it looked nothing like the picture. I know they can't duplicate it but it was nothing close to what I ordered. Also I opted to pay for the deluxe and you would think that it would have more floors in the arrangement but yet there was less then the one in picture. I will not be ordering form them again!!!
I ordered early afternoon and my flowers were delivered the same day. They were more beautiful in person than the actually picture. I will definitely be returning for future purchases. I also liked the fact that you can browse and order online. Thank you!
They were even more beautiful than the picture. Thank You!
I have never been in your shop, but I chose it because it seemed to have reasonable prices. I live over 350 miles away and wanted to send a special surprise to my daughter for her first day teaching kindergarten in Odessa. She was delighted to receive an unexpected surprise because we are so far away. Online service is great. I really appreciate being able to send a beautiful bouquet from my house to her school!! Email update was good too. Thank you!!
These guys are the best in Texas. I've used a lot but they consistently exceed my expectations.
Thank you for helping me surprise my husband with this wonderful snack basket. I was very pleased with the amount and qualify of the snacks. And the customer service was amazing.
Arrangement looked great!
I was very pleased with the flower arrangement and the excellent service.
The recipient loved the plant that they received from Arlene's. However it was just left at the front door since no one was at home when delivered. They didn't know they got it until the next day since they use their garage instead of going to front door. Luckily it was still on the front porch.
My Mother in law loved the flowers! I only order from y'all! Thank you!
Placed the order in the morning. By mid-afternoon they were delivered. She loved them btw. Will do business with again. I am very satisfied with their service.
I hope they got it. The funeral was at 1 it said y'all didn't deliver till 330.
They were out of the tea cups, but contacted me to inform me and made a comparable replacement of my order that was absolutely beautiful! It made my Mother very happy and was delighted at how beautiful they looked. Thank you Arlene's for putting a twinkle in my Mother's eyes!
Beautiful arrangement! Thank You
Very cooperative, would definitely order from again.
Absolutely beautiful. My Admin forgave me for missing Administrative Assistants Day.
Ordered 3 different arrangements for the Administrative Assistants in the office and WOW! They were all gorgeous and loved by everyone who saw them.
Thank you for delivering my sweet niece her beautiful flowers today! They were beautiful! When I order flowers online (mind you I'm from Wichita Falls) I get nervous on whats actually going to be delivered. They were perfect! I will save your info for next time. :) Thanks again!
Great service! The flowers were beautiful and exceeded the picture sample online. I ordered online to be delivered the same day and they arrived exactly as promised. I even received an email confirmation of the delivery. I highly recommend Arlene's Flowers and will definitely use them again!
Thank you. The flowers were beautiful.
It was a beautiful arrangement. Thank you so much for such a great job. They loved the cross especially for the occasion. Thanks again Mariana Salcido
I order the "Thoughts of You Bouquet with Red Roses" and the wrong flower arrangement was delivered. I called and voiced my concern. It was a simple error from when it was printed off. Customer service was great when I called. They were willing to make the correct arrangement and deliver. I was reassured that the flower arrangement was made at the amount I paid for the other arrangement. The honesty of them was more valued than giving me a run around on why they send the wrong arrangement. The fact they were willing to fix it was somethingI admire.
I find their work to be very lovely. Flowers are fresh and stay fresher than other local florists.
It was even more beautiful and full than the picture online. They did a phenomenal job on the arrangement and getting it to the Chapel on time.
Flowers looked amazing and were fresh (still looking great well over a week after delivery!) I live over 8 hrs away from Odessa & i ordered my mom flowers for her birthday from Arlenes Flowers. I spent well over a week checking out all the flower delivery shops in the area online. Wide variety & other customers reviews are what finally led me to order from Arlene's. I'm so glad I did. My mom LOVED them! They looked just like what I ordered online (actually even better than they look online~ I was sent pics shortly after the delivery). Will definitely order from here again.
Extremely fast delivery. Plant was very pretty. Easy to order and pay online.
Excellent job! I ordered these flowers online for my in-laws anniversary. The flowers were delivered mid-day on the day requested. I received a friendly call when Arlene's was having trouble finding the house (no fault on their part) and then a confirmation email confirming delivery. The recipients were delighted. I'll definately use Arlene's when I need flowers in Odessa again!
Delivered in reasonable time and as advertised.
Very nice.
The flowers were beautiful! Thank you!!
She lovedddddddddd them,,, yall are amazing
I'm from out of town and was really pleased with the delivery for my sisters birthday. They delivered between the hours I requested with no problems. I would highly recommend and ordering online is easy and convenient.
They were amazingly gorgeous and they looked exactly as the picture. Great service for any event.
The balloons were forgotten and I have yet to have received a credit for the balloons never received!
My mom love the flowers and the same day delivery was fast!
He really loved the basket. Was very surprised.
Excellent service. Thank you for your help in going the extra mile to deliver to a rosary at the last minute.
Ordered online for a funeral in another city. Flowers were delivered timely and I was told they were lovely and fresh. I am very pleased with this service and would not hesitate to recommend.
My uncle died during the Labor Day weekend. His funeral was on Tuesday at 10Am and all the flower shops were closed that Monday for the holiday. I had no choice but to place an order online and hope for the best. Tuesday morning the flowers were at the funeral home, on time, and they were gorgeous. Thank you.
FLOWERS WERE VERY BEAUTIFUL AND ARRIVED SAME DAY! VERY SATISFIED!
My mother's 70th birthday was Tuesday. The website said same day delivery and I felt doing the order early enough the day before would be ample time. She also lives west side Odessa which is closer to store..... I have always used Arlene's. I am from Odessa but live in East Texas now. She did not get her flowers on her birthday. It was the next day. Very disappointed.....They also were beautiful and fresh but not the bouquet I thought I paid for. I understand substitution.
Excellent service!! Thank you for a last minute order. You all made the occasion perfect for my daughter's birthday.
Thank you so much! My Mother in law absolutely loved the flowers! They made it just in time for Mothers Day. She laughed and said the bouquet was so big and heavy it was hard to handle! She sent me a picture and they were beautiful! I have ordered from you before and this again didn't disappoint us at all!!! Thank you
I love Arlene's. Their flower arrangements are so pretty
I ordered last minute flowers for my daughter for Teacher Appreciation Day and you all did an amazing job. Beautiful flower arrangement and fast delivery! Being out of town you all have exceeded my expectations! I will definitely use you again.
I received a phone call from the shop letting me know of a change that was recommended for my order and the lady was so nice. Thank you so much for caring and helping our company express our concern for one of our employees time of need..
I received a phone call from the shop letting me know of a change that was recommended for my order and the lady was so nice. Thank you so much for caring and helping our company express our concern for one of our employees time of need..
I received a phone call from the shop letting me know of a change that was recommended for my order and the lady was so nice. Thank you so much for caring and helping our company express our concern for one of our employees time of need..
Flowers looked great. Ordered around noon and they were delivered just a few hours later.