151 Reviews
I had flowers delivered to my recipient at a hospital and although emailed as delivered yesterday she has yet to receive them today mid-day. I understand hospitals can have weird ways to get patients their deliveries but why not give a courtesy call to alert the recipient of a very expensive ($150 total) delivery? I had to awkwardly ask her if she had gotten anything (nope) since I hadn’t heard about a delivery from her (but had been in contact otherwise) yet received the confirm delivery email. Will not recommend this shop.
Ordered flowers as a birthday gift for a close friend. I was present when they arrived and she was very pleased. And, the end result generally followed the item displayed online.
Gorgeous flower arrangement & personalized outstanding service! We found out about a flower allergy afterwards and they were willing to redo the arrangement to remove the flower that caused the allergy! They made delivery to the hospital so easy!
Flowers looked just as lovely as the picture. Easy order and delivery. Thank you!
The work and beauty of the arrangement sent to my daughter was lovely. I wanted a stand out display for her desk or office and this was it.
Only con, I asked for it to be delivered before noon and to call her to verify it was there and that did not happen. I had to call to verify if she received them which she had not. I called the florist. He said they were left at the front desk. She finally found them at security. They arrived at 3:00. Security and the delivery should have called her.
The flowers received were half dead and half dying.
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“When I saw them and I was told they were mine, I almost burst out crying! They’re gorgeous.” - the recipient.
I sent these flowers as a gesture of gratitude, and the recipient loved them!
A bit disappointed, Too many roses, and not Dear the quality as shown in the picture
I didn’t receive the order.
The delivery guy didn’t bother to call the recipient and didn’t deliver the flowers. They didn’t try to deliver them the next day either. Also, a week later they haven’t replied to me yet.
Wouldn’t recommend, unless you want to be robbed.
I ordered a colorful bouquet described as Product Information
There's nothing like this bountiful arrangement of Dahlias, Succulents, Roses, Tulips and gorgeous greens...
And the delivery was nothing like that. It was an all white arrangement.
Absolutely beautiful bouquet and Gabriel was so helpful. So pleased!❤️
From the picture my son and daughter-in-law sent us, the arrangement you sent them looked even better than the one on the website. They loved it!
Thank you for the smooth delivery and easy transaction even though we were ordering from India.
Great service and follow through. Reached out as had to substitute a particular flower before arranging and delivering. Highly recommend!
Thank you New Leaf for an exceptional flower arrangement and going that extra mile to locate the orchids for this beautiful job. You’re the best.
From Hawaii this is Bailey
I order every year from A New Leaf Florist and my Auntie who I send the flowers to loves them every time. Great florists!!
This shop makes beautiful arrangements. I have used them for many years now and they have never failed to make an arrangement that leaves the person receiving in awe! I wish they were every where as they truly are exceptional! I think the photo doesn't do justice to what was actually delivered.
Lovely arrangement, and promptly delivered.
A very reliable florist, with beautiful arrangements.
Beautiful bouquet. Delivered on time and with a smile. Easy ordering and excellent follow though. Thank you!
The flowers were beautiful. just as ordered. I arranged a delivery from out of town and they were very helpful.
This beautiful arrangment was delivered on time and was just as lovely as the picture. This was our gift to our children for their Anniversary and they loved it! Diane P
Terrible it has not arrived
Amazing fresh flowers, expertly arranged, was able to fit the requested color palette perfectly
The arrangement was delivered on time and looked very similar/equal to the photo on the website.
The arrangement was not only beautiful but elegant
Order was not recieved for the birthday, so I had to call the next morning so they could make it and send it. (Seemed unaware of order although it was placed 10 days prior) , recieved later that afternoon, and much smaller than expected for the largest size I ordered
So will not use again..
Thanks, was exactly as expected.
Gabriel was quick and thoughtful.
He called to confirm that the flowers I ordered arrived damaged and suggested alternate options. They were even more beautiful than the online picture.
You're the expert, Gabriel.
Thank you!
The delivered flowers are so different. Disappointed.
Receiver said it was one of the most beautiful arrangements he's ever seen!
The bouquet of flowers with yellow roses and yellow tulips was beautiful. Hannah liked ist very much, she told us.
Recipient extremely pleased with the orchid she received. It was in excellent condition, in bloom with many buds to go. Thanks.
Ordered from A New Leaf Florist. They delivered on time. The bouquet was even more beautiful in person than it looked online. To top it all off, their customer service is outstanding, I called to make sure the bouquet was delivered, the gentleman who answered the phone was exceptionally nice and helpful. I highly recommend!
Beautiful orchid. Delivered on time.
Bouquet looks just like the picture. It’s beautiful from any angle! The colors and textures go great together. My mom was pleased with her birthday flowers. Thanks!
Lovely arrangement and delivered with care!
Absolutely beautiful!!!!!
Flowers and arrangements are always a joy to give as recipients rave with joy when their arrangement arrives. Always an artistic presentation with qualityflowers and plants! Thank you!
Ordered a beautiful tulip arrangement that was not inexpensive. Received notice from BloomNation the arrangement had been delivered. After not hearing from the recipient for 36 hours post notice of delivery, determined the arrangement had not been delivered. Apparently the florist was taken ill and could not fulfill the order. Ok, but why did I get a confirmation of delivery and get put in the awkward position of trying to determine what had happened to a surprise gift.
I sent these to my Aunt who is currently in Hospital. She absolutely loved them and the nurses were so impressed with the arrangement that they asked where they came from, so they can order them for Mothers Day. It is difficult being so far away during this time (New Zealand) so thank you for doing such a great job.
Suzanne
Amazing service. The person I ordered delivery for was not home - yet “A New Leaf” went back to their place 3+ times to catch them at home - without me even asking. They were truly remarkable. They even called to confirm when the delivery was finally completed. A+ customer service. Their proactivity and positivity was so wonderful. Additionally, their online ordering process was so extremely smooth. Definitely recommend!
Thank you! I live on the east coast but wanted to surprise my friends who just had a new baby. I was not sure about all the hospital details but the flowers and stuffed animals were delivered and they loved it. Thank you for helping me to create a wonderful surprise for my friends from 3000 miles away.
Hello from New Zealand, where we have just used your service to send some Birthday flowers to our daughter-in-law in San Fran. My wife and I (and she's the important one) both agree that the flowers were even better than those as used in your advert. Thank you. Delivery was perfect. Well done and we wish you every success in the future, As uncle Arnold said, 'We will be back!'
Flowers were GORGEOUS!! Our daughter absolute loved them - thank you!
I ordered a floral arrangement for my daughter. Due to supply problems the type of flowers needed to be changed. This did not affect the quality of the arrangement. It was beautiful and made my daughter very happy. Delivery was excellent. Thank you for five star service.
(Leanne - Australia)
Beautiful! My friend loved it. I wanted something special for her on her 80th birthday, and this was just perfect.
Beautiful orchid (ordered online) delivered on time.Thank you!
Really happy with my experience. Although they didn’t have all of the flowers for my request, which I made two days prior, this is because they were still waiting on a fresh shipment which was supposed to arrive on the day of my pickup. Alternatively, they switched some flowers out for what looked more expensive and definitely looked better than the pictures. I would definitely go here again. Staff is friendly and service is on point.
Delivery was quick as expected, being nearby the hospital.I didn't get to see them personally or I might go 5 star.
The arrangement was a big hit. Thank you.
Sent flowers to cheer up my niece and although the flowers as pictured weren't available the arrangement put a smile on my niece's unhappy face. Mission accomplished!
Thank you New Leaf Florists for your great work.
Phyllis
It was perfect!! Thank you so much.
Ordered from far away for my daughter, who sent me a picture of the beautiful bouquet. Delivered in a very timely manner and even prettier than the picture on your web site. This is a time of grieving for us and you’ve help to life spirits. Thank you!
Great experience! I ordered a bright colored arrangement for my friend as a get well gift to bring some sunshine to her apartment. The colors were exactly as pictured and she was very happy. Thank you!
It is amazing that you can send flowers from one side of the country to the other. The recipient of the bouquet said it was beautiful. They arrived in a timely manner. Thank you for being a great Florist.
New Leaf exceeded my expectations and the recipient said I had very good taste.
My brother is in the hospital in San Francisco and I am in Missouri. I was able to access the website for A New Leaf Florist and place my order very easily. There was a space to add the details of the room number, etc. I received a call from the florist asking if a couple of changes would be acceptable. My brother received the flowers within just a couple of hours and he sent me a picture. They looked beautiful!! I would definitely use A New Leaf Florist again!!
Did a great job for my Fiancée’s birthday, very grateful!
The orchid is unique and elegant. Thank you!
The flowers that the recipient received was a lot smaller than what was pictured. Less grand. I was disappointed with the purchase. Although I was notified that the vase would be different, I didn’t expect for the flowers too so different
Such an exquisite and unique bouquet! If you’re looking for a quality arrangement look no further. My aunt LOVED it! Thanks for making her day.
As a first time customer I was very pleased. My recipient was quite pleased and the arrangement had all my requested element....put together in an original design. It was delivered on time and ordering online with your site was quite easy. I could not have been more pleased.
They did not include peonies with the order which is the whole reason I bought this. They also didn't include the teddy bear. Can I get a refund?
Beautiful bouquet. Arrived on time for Valentine's Day. I am very happy with the overall experience.
Exquisite!!! My daughter and I had such a wonderful time choosing from the beautifully named places in the Bay Area for our dearest friend on her 30th Birthday! They were by far the most gorgeous bouquets I have ever seen!
Delivered on time and fresh and expertly designed in a lovely vase! Our new "go too" florist for all occasions! L & J. Jackson, WY. I have a photo as my screensaver!
Beautiful flowers I sent to my son. They’ve lasted and continue to bring brightness.
The delivery of my order was supposed to be a surprise. Instead of calling when they arrived, they just dropped them in the lobby. I called to ask if they could follow up & call me back, they didn’t do that. Don’t use this florist for deliveries.
The flowers were more beautiful than expected and they were delivered on time.
I have ordered before from this florist and the flowers lasted a month!
Bravo
My recover said that the flowers were the most beautiful arrangement they have ever received!!!
Unfortunately I received a call that the flowers would not be delivered on the day I requested them to be delivered because they were slammed. I did place the order well over a week and a half before the delivery date. This was to welcome a new employee at our virtual meeting so it was disappointing that she did not have them in hand on her first day.
The arrangement was beautiful and delivered on time with no issues. Very, very happy with my purchase and service.
The flowers were beautiful and delivered very promptly, even though I made a typo in the address!
On time and looked very nice
I give this florist a zero star. They are totally unprofessional and irresponsible. I ordered something to be delivered to a business client on their grand opening day. No delivery on the big day. Next day I called the florist to check what happened. The florist said they had not been able to find the plant I ordered or a possible replacement. My payment had already been processed, but they didn’t even bother to contact me about their delivery failure. Moreover, they even had nerve to send me a delivery confirmation email asking for a review. It was something close to monkey business. Well, here it is, my review, a zero star.
My friend was so pleased with the flowers! She loved them!
Flowers were lovely - fresh, fragrant! Thank you!
Thank you so much this was a wonderful surprise for my daughter in law and son, and for your speedy delivery which Was great. I’ve just been FaceTiming them and looking at their arrangement today, it did not look quite as the one in your page. There seemed to be far fewer lilies in theirs, even though I did upgrade it to the middle size. I didn’t say anything to them, there were far more berries than lilies that I could see. Thank you for the chance to give you feedback Regards
Gloria Wilson
The final arrangement was gorgeous and very much appreciated. Thank you for the personal connection given the supply constraints with the vase.
Thanks for being so easy to work with!
Delivered right to my friends doorstep. Really good quality!
This florist was exceptional! I ordered a custom arrangement for a dear friend and when it wasn't exactly what I wanted they sent another one at no charge the very next day! I would definitely call them again. I appreciated the care and concern the owner showed and I highly recommend them! Thank you so much for making my friend feel so special on her birthday "month". You guys ROCKED!
Ordered these on line for my daughter who was in the hospital in San Francisco. Flowers were delivered when I asked them to be and they looked exactly like the photo. Thank you New Leaf Florist!!!!
It is a beautiful orchid!! Thanks for helping to make our daughter’s 29th birthday special. We are on the east coast and haven’t seen her in five months. She sent us several photos of the orchid plant and I am impressed as it is lovely. Many thanks from Anne Danforth, Chevy Chase, Maryland.
Bestellte von Deutschland und perfekt geliefert! Danke schön!
Beautiful flowers and great service!
Will use this florist again.
Hi I was hoping the flowers would look like the picture here. I understand there may be issues with the supply and seasonal flowers, but
no one contacted me to discuss other acceptable options. The bouquet did not look nice and cohesive in color.
I would rather have had loose flowers all the same then that "arrangement" sorry.
Beautiful from every angle
Well, I ordered the day before and requested a late morning delivery. The next day, the flowers were not delivered by 5 pm. No confirmation email was received. I assumed my order was not processed. I selected another florist and flowers were delivered on time, fresh and twice the size and same price as yours. My son said the flowers were delivered around 8pm. That's unacceptable. If the order was a challenge, I should have been notified.
Well, flowers were delivered successfully on time, an accomplishment in today’s reality. But they did not look much like this picture. Dark purple roses, no feathery greens. In two additional small containers, a handful of clashing red tulips and a piece of greens. ??? But I appreciate the effort - just looked like the designer was not in. IMG_5973.jpeg
The flowers were just beautiful. Exactly as pictured! My friend was thrilled. Thank you!
Quick delivery and perfect flowers!
Beautiful arrangement delivered right on time. Thank you!
This was truly a masterpiece! My daughter loved it! The flowers were all high end as in the photo, artistically designed & long-lasting. We were overjoyed with this creation and will always order from you in the future! Thank you for your excellent service!
You delivered a bouquet that really brightened a day. Due to somewhat limited supplies, we had to go with a modified florist's choice version and it was absolutely lovely. Thank you!
Incredible arrangement. Beautifully done!
My wife was disappointed with color of the flowers. They were not as on the picture - more pink, which she doesn't like.
The flower arrangement was beautiful, our mother loved it and loved that it was salmon orange (as requested) for valentine’s day! We love the arrangements from New Leaf! D. B.
This florist is the BEST - The flowers were even more beautiful than the photo and the customer service was fantastic!!
Same day delivery and the “Stonestown Stellar” came out better then expected. Would definitely recommend.
The flowers were as good as it looks in the picture. Delivery was spot on. Highly recommendable. Thank you
The arrangement looks nothing like your picture.
It is a clash of colors, very disappointing
arrangement of roses I could buy at any grocery store.
Have asked that you pick up and deliver what was ordered.
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Florist Response:
This gorgeous arrangement is dazzling display of multi-colored roses. the arrangement looked exactly like the image shown on our website. If fact it was even more brilliant that the one in the image.
This gorgeous designer arrangement was even more brilliant that the picture on our website. We even over delivered (as we always) on the amount of flowers used.
Terrific - beautiful arrangement and prompt, friendly service!!
The flowers were nice, but I had to call the florist to change the day of delivery the person on the phones said they had noted and would not be a problem. Guess what? they didn't note and delivered on the wrong day! :(
Bombay delivered was nice however, I would have liked roses and not carnations,, and really liked the seeded euc, which was missing also. Not sure the value I paid was there as I upgraded, but my son thought it was nice. Overall, the design was good, just would have liked the flowers that were supposed to Benin it.
Gorgeous bouquet arrived as pictured! Thank you!
I could not have been more pleased.
Arrived at the time I had requested and was just as nice as in the website picture if not nicer!
Excellent quality, excellent delivery
It was easy to make a selection online and arrange for the delivery. The photographed flowers were not available and I received a call immediately asking me if substitutions were acceptable. The flowers and delivery were very expensive, but as I was unable to deliver them myself, the convenience and timely manner in which the delivery was made justified the price. I was not able, however, to actually see the arrangement as delivered so I can't actually speak to that. I would, though, definitely use the service again if I were in the same circumstances. As a postscript I do want to add that I used the shop at CPMC Van Ness Campus and flowers were delivered to my daughter who had just delivered her newborn. Flowers were perhaps not exceptionally expensive, I'm just not used to special ordering them.
The arrangement is nice. But I felt like all of the flowers and greenery looked a little dull and wilted ... Not nearly as crisp and vibrant as the photo.
I couldn’t be happier with the arrangement I sent to my daughter - - welcoming her to her new home in San Fran. I ordered the arrangement mid-morning and my daughter received it late afternoon. I am a client from this day forward!
The flowers were great! They looked just like the picture. I was a little concerned because I did ask to know whether they could make it by a given time and they showed up about 15 minutes after that w/o contacting me -- which wouldn't have been a big deal except that it was possible that my wife would have already left the building. Still, I think if you give them enough buffer time (maybe a little extra) everything will be great. Also, I didn't give them much notice to begin with and they were the only vendors who COULD deliver that same day with not a lot of lead time, so overall, kudos to "A New Leaf Florist"! Would definitely use them again!
Although I didn't see the flowers first hand, I love your web-site. You made it very simple to look for and order what I needed. Your floral arrangements look beautiful. Thanks for helping me select the right gift for a good friend.
Amazing arrangement and my friend was so happy! Thanks for making my friend's 30th birthday so special!
Let me say - this is one of the most beautiful and original arrangements I have ever received......... just beautiful!!! Thank you so much for going out of your way to send these. Please pass along my comments to the florist! ~Susan Thompson
Clearly, the recipient loved your bouquet. Thank you!
Suzi Keyte
Flowers looked incredible. Even better than they did on the website. They were also delivered in the timeframe I requested, even though I knew this might not be possible. Truly impressive quality and service. 10/10 would absolutely recommend!
Thank you for the same day delivery!
Our daughter sent us a photo of the arrangement we selected for her birthday and it is gorgeous. She was surprised and delighted to receive such beautiful flowers. I won’t hesitate to order from A New Leaf in the future and hope to visit the shop in person someday.
I didn’t like it, I bought it because I thought it was unique and modern. I really liked the vase in the picture but it was nothing like it, the vase is what makes the arrangement special. It was just a bowl, the size of a goldfish bowl, very ugly and plain. Also the rose stems were cut so short, they were half the size of normal roses. Overall thumbs down. The one good thing was that the roses appeared full but that’s because I paid extra, came to a total of $165.00 wish it would have been worth it.
Website order for delivery to restaurant during birthday dinner. Perfect delivery, beautiful flower arrangement and passerby’s stopping to view it and appreciate. Wife loved it!
As a floral designer I am always concerned about quality and composition. When I order flowers I provide some guidelines with color and flower suggestions and know that it is always best to allow the floral designer to have some creative flexibility. A New Leaf didn't disappoint me. The design was impeccable, flower selection was superior, everything was fresh and personally selected. Thank you for a wonderful job well done!
The recipient tells me she loves the arrangement so I'm satisfied. The customer service was excellent!
When looking for a SF florist that could deliver on the same day, surprised by how many would not. Read Yelp reviews on New Leaf and took a chance. I live in Washington DC and my daughter, who flowers were for, lives in SF. Turned out fantastic! Quick delivery, fantastic communication, my daughter sent a pic and Thank You, they looked amazing, highly recommend.
The bouquet looked even better than the picture. The delivery was very fast. Very happy and will order again in future.
New Leaf delivered to a address we thought was correct address for our aunt. When we found heer correct address, outside their delivery area, they refunded price of plant and delivery charge. This place has class!
Prompt delivery. Final product looked almost identical to picture on website. I’m very impressed. More importantly so was my GF ;)
I always love the flowers and arrangements from you. Gabriel is a true artist. Thank you for the extra special one to my mother for thanksgiving this year. Debby Black
My wife loves them,
Thank You
The flowers that I order is amazing beautiful set I will recommendt this flowers shop to all my friends and love ones
Thank you for the beautiful flower arrangement and taking care of my last minute detailing. Will always keep you in mind for future needs. A+++++++++
I've got flower from these guys 3 times now, and they are easily the most beautiful flower arrangements I've ever got.
I was told that the glass vase that Eleia received today was too short & wide and does not hold the flowwers well as pictured. She said a taller glass vase would have been better. She says the flowers apoears to be lying on its side. I am very disappointed.
I ordered a premium upgrade but it looked the same at the standard arrangement pictured on the website
Lovely presentation which was thoroughly enjoyed by the birthday girl! Very easy on-line order with seamless delivery to hotel guest in SFO. Thanks!
I called New Leaf and spoke to Julie. She helped me to put together a beautiful bouquet wirh balloons for our daughter's birthday. We live 9 hours away and I wanted to make sure our daughter got a special delivery while she was at work. A New Leaf didn't disappoint and I will definitely be ordering from them again!
The arrangement was beautiful, and delivered in a timely manner! Thank you!
I sent this bouquet as a Congratulations on a colleague's nuptials. He was delighted with the flowers, and when I went by his desk to have a peek, I was very happy with the arrangement. They were just lovely, and a great value for the price!
A New Leaf Florist created a lovely funeral spray, ensured it was at the right space at the right time, made some custom alterations, and sent us a picture upon delivery so we knew exactly which arrangement was from our family. I was very appreciative.