57 Reviews
Website was very user friendly. I had to call and change the delivery address and the employee that assisted me was extremely helpful and kind
Asked for a rose arrangement, florist choice, they are beautiful!
The flowers cost a lot and were not what we purchased. Tracking some changes can be made, but it was all yellow flowers. The advertisement had blue, pink, purple, and yellow flowers in it. A better arrangement given the price would have been much better.
**Also, someone there text the recipient/my wife early the morning of delivery asking a question about the order rather than messaging me, the one who purchased it. The website asked for my phone number and the phone number of who is receiving it. Needless to say, you certainly ruined the surprise...
The only cool thing was the jar vase it came in, for 2 stars.
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Florist's Response:
We messaged the number we seen listed as the sender. We also sent you a picture of the arrangement stated that we removed the regular because of some of the flowers were out of stock at our wholesaler. We also stated if you did not want the updated version (which is yellow and white) would make it as close as possible. The reply was the one the new one was fine. We text have proof of what was stated between us the customer so there is no misunderstandings. I have screen shots I can send to your email to show the response.
While taking the time to select the appropriate design only to be given something that in no way reflects the selection you made and paid for, it's very disappointing. After receiving a photo of the flowers delivered I was even more disappointed by the replacement design.
It in No Way resembled the design, or the simple flowers that would of been beautiful.
If it wasn't for my nieces birthday I would ask for a refund.
I will not be using this florist again.
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Florist's Response:
Copied from our email
Michelle Ridgeway <mridgeway37@gmail.com>
Mon, Jun 9, 9:49 AM (23 hours ago)
to me
Although I am disappointed by this, I have no choice but to accept it. Her birthday is today.
I normally spend a certain amount of time trying to select the appropriate design for the person I'm sending them to, so if you could make it match as close as possible I would appreciate it.
Thank you,
Michelle Ridgeway
On Mon, Jun 9, 2025, 9:08 AM A Better Design Flowers <questions@bloomnation.com> wrote:
A Better Design Flowers
Hi Michelle,
We just took a look at your order #3258890512. Based on our current fresh inventory, there will be some substitutions to the flowers and colors in your arrangement.
Note from your floral designer: "Good morning, We will have to sub flowers and some colors for this arrangements. We will keep it as close as possible. We were just informed our flower order for today will be arriving a day late. If you have any questions please send us and email or give us a call. "
We will always try our best to match the overall style and feel of the arrangement but if there was something important to you about the arrangement, please contact us as soon as possible so we can work something out. You can reach us at (580) 248-4438, or email us at abetterdesignoflawton@gmail.com.
Thank you,
A Better Design Flowers
A Better Design Flowers <abetterdesignoflawton@gmail.com>
Mon, Jun 9, 9:53 AM (23 hours ago)
to Michelle
I apologize but we have no control over our flowers arriving a day late. I have to email others about this as well. We got our flowers directly from the farms. They all go to Miami first and then come to us. If there is a problem in Miami it throws everything a day late.
A BETTER DESIGN FLOWERS, LLC
1006 W GORE BLVD
LAWTON, OK 73501
(580)248-4438
M-F 9am-5:00pm
Sat (Appointment Only)
Sun (Closed)
You agreed to the arrangement being made different. We would not had a problem canceling the order on yesterday. This is why I email about changes to give you the change to either okay it, move it to a different delivery date or cancel the order. The arrangement was made with would I thought was close to the arrangement you picked. We even used more expensive flowers (Lilies) in place of the Tulips. Thank you for review have a great day.
Perfect and easy flower order from out of state. Our daughter in law loved them!
Anytime I need to buy flowers, I'm going to Better Design Flowers every single time. It's family owned, the customer service is wonderful, and quality of the flowers are amazing. Plus if you're a dog person they have 2 beautiful Frenchies in their sometimes!
Flowers look great once again!
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Florist's Response:
Thank you very much. Thank you for your business
I loved everything about it
They did an amazing job. The flowers looked as if they were fake but as real as could be. Great job!!
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Florist's Response:
Thank you so much.
The flower arrangement was beautiful. Thank you.
Flower arrangement was perfect. So pretty!
Great experience! We needed a last minute delivery and Chris came through. Thank you and your team for making it possible. We appreciate you going above and beyond to deliver the plant on time to the destination.
We will definitely use your business again.
A little bit of confusion on delivery but other than that great service! I appreciated the calls and response to my emails. Thank you!!’
Thanks guys as always she loved em
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Florist's Response:
Thank you for your business!!!
I ordered for delivery same day and it was fast and efficient, beautiful flowers and good delivery service.
Beautiful flowers they were absolutely perfect
Great staff, they took the time to work with me on the perfect arrangement!
My daughter is enjoying the flowers.
The arrangement was very nice, my wife loved them.
A Better Design flower shop in Lawton did a wonderful job on putting together a beautiful arrangement, in my case, for a funeral, but could have fit most occasions. They were unable to create the arrangement I chose online - Purple Blessing - due to delays in receiving their flower order. In speaking with them over the phone, they were able to describe other possibilities and even sent me pictures of ideas using the flowers they had. They even sent a picture of the almost finished product for my approval. I will definitely use this florist for all my flower needs for friends and family in Lawton.
The flowers were gorgeous. My aunt loved them.
Beautiful arrangement! Looked like the photo. Quick and easy ordering. Arrived when expected. Wonderful service! I would order from here again!
Lovely vase and beautiful arrangement sent to our Gma, for her Birthday! She loved it! Thank you for providing such great service!!
Yasmin
The flowers were beautiful! Also, the communication and timing were great. Would definitely recommend A Better Design Flowers.
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Florist's Response:
Thank you so much. That was one of my favorite pieces to do as well.
My aunt loved the bouquet and liked the delivery process! Thanks for make my aunts Christmas a little brighter!
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Florist's Response:
I am glad your aunt enjoyed the arrangement. Sorry about the super late reply. I hope you had a wonderful christmas and a happy new year.
Top notch service and excellent project management. I would definitely recommend again.
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Florist's Response:
Thank you. Thank you very much for your busines.
A Better Design Flowers delivered on this delivery in all ways. The flower design, although made in a different color red instead of white, which they consulted me on, was still beautiful and you could still distinguish that it was a puppy. Customer service was great and ordering was easy and secure...the flowers arrived when they were suppose to and my grandmother loved them. I would definitely recommend getting flowers from this shop any day.
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Florist's Response:
Thank you very much. I enjoying doing the puppy love in different colors.
Super duper adorable! Everyone at VA center has been coming into look at it and making them smile along with my dad! ❤️
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Florist's Response:
We are super glad he enjoyed that arrangement. Also, super said he passed away. Hugs to you and your family. Sorry, about the late reply.
It looks great. Recipient loved it.
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Florist's Response:
Thank you so much for your business.
When you pay a little extra for the deluxe sympathy spray, plus tip and delivery the total is $280... I would expect the spray to at least have the same amount of flora as the image provided, even if they are different flowers! We received what looked like an $80 display of flowers. Not even close to what we thought should be received. Sadly disappointed with this. Especially for a loved ones funeral.
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Florist's Response:
We apologize that you felt the arrangement was not made at the correct price . I will say that the taxes, tip and delivery fee are all separate from the arrangement price. After reviewing your picture and responding to your email we did notice there were flowers missing from the arrangement. This could've happened during transporting the arrangement from one place to another. If you have anymore questions please feel free to call us 580 248 4438 Monday - Friday 9am-5pm
The bouquet was beautiful and the flowers were fresh. Great job!
Flowers was delivered as time noted. The note and balloon as per my request was accompanied along with the arrangements.
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Florist's Response:
Thank you so much.
Thank u so much my mom was so happy loved the flowers
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Florist's Response:
I am glad your mom was happy with the flowers.
Beautiful flowers exactly as presented online. Excellent delivery communication and care! Love this flower shop!
Flowers were fresh and beautiful!
Excellent customer service to deliver flowers for my new daughter in law’s first birthday as a bride. They called me to ensure delivery date and what type of arrangement I wanted. They were great about changing dates for me due to my own mistake. All in all outstanding service! I will definitely use them again.
Flowers were great and customer service was great!!!
Beautiful flowers and arrangement.
Great display and delivered on time.
Hi, Thank you very much for delivering the beautiful roses
Beautiful arrangement. My wife really loved it. Thank you!
Ordered birthday flowers for a loved one, were attempted to be delivered but no one was home. Called to let them know that she was home, without hesitation were delivered!! She love them!! THANK YOU SO MUCH FOR YOUR BEAUTIFUL & HARD WORK!!
My sister /bestie and our family are in deep mourning right now and I wanted to share the blessing of Sunflowers. I didn't know where to search, but my mind told me to go to A Better Design website. Oh my goodness!!! With tears in my eyes, your floral arrangement is exactly what I was looking for. She texted me overwhelmed with happiness and gratitude. Thank you for your awesome services!!!
The arrangement of flowers were outstanding! My Administrative Assistant was amazed how beautiful they looked! Y’all knocked it out of the park on this one. You have my business from now on! Thanks!
Great Service, Super Fast and Friendly. Looked same as the picture!
Wonderful service, friendly and helpful! Best in Lawton!
Flowers looked perfect, just like they did on the website photo. Delivery person was super friendly. Will definitely be using them for all of my flower orders from here on out!
Delivered on time and the flowers looked as good as the ones in the pictures.
The flowers were beautiful,
she Love them,
Thank you