Absolutely beautiful arrangement at a good price. I spoke with Art who was very nice and helpful. I'll definitely use Glendale Florist again!
Beautiful flowers. Perfect delivery. Even gave the wrong address (sorry) and it was delivered flawlessly. Thanks.
I ordered an arrangement of roses, peonies, tulips for my mother's birthday. The cost was over $150. The photo the florist sent me was beautiful as you can see above but this was not the arrangement my mother received. I would later learn from my mother that the delivery driver left the flowers outside at the front door. By the time my mother discovered the flowers that evening they were wilted and sad. I was so upset. My mother turned 80 years old and I wanted the arrangement to be special and for her to feel pampered, not to receive an arrangement that had withered in the heat. When I called, the person I spoke with was not that helpful initially but eventually offered to send a replacement arrangement. I just got off the phone and my mother told me that the arrangement was much smaller, did not include any peonies or tulips and the roses seemed old. This is not an acceptable replacement. I did not receive a photo from the store this time. I'm disappointed with the service. If they had sent a comparable fresh arrangement I would have accepted the initial delivery as a mistake. But since the replacement was substandard i feel that my money was wasted here and the service was halfhearted and disrespectful. That's too bad because I was hoping that they would send a beautiful arrangement to replace the wilted and withered flowers that they left last week.
The orchid I ordered arrived on time, on the right day - I only wish they hadn't called the person it was for as it mitigated the surprise! But I have no complaints, and will order from Glendale Florist again for any flower deliveries in the area. Thanks!
It was comfortable service, nice and perfect flowers
Overall I was impressed by how quickly they turned the order around and delivered it. And based on gone photos, it's a beautiful arrangement. I wish it was a little more grand considering the price. But they sent the wrong card for my mom's arrangement :( (it said 'Thank You - From the Toluluah Producers' instead of the birthday message I had sent my mom - she figured out I was the sender but that was a let down).
Excellent customer service!
My experience was a disappointing one. As I would be out of the country during my girlfriend's birthday (which fell on a Monday), I set up an online order the previous Thursday for delivery on Monday. I received a confirmation email from the Florist with a promise to "exceed my expectations." I emailed the Florist Monday morning to inquire about delivery time, but did not get a response. Early afternoon, I texted my girlfriend to ask if she had received anything from me. She had not. Thus, I ended up calling the Florist from a foreign country. They did not seem to have a record of my order. I provided my confirmation # and they still asked me what kind of flowers they were, etc. They finally found the order, but at first did not note I had upgraded to "premium." By this time it was 4pm in Los Angeles and I knew my girlfriend was leaving at 5 for a birthday gathering. I told them they needed to make sure it was delivered within the hour. They assured me it would be and indeed it was. But I have no idea if it was a "premium" arrangement, I was very disappointed that they were not delivered earlier in the day and I was relieved that I had called to follow up. After spending over a $100, I was completely underwhelmed and will not utilize them again.
Such a stunning arrangement! It was even more beautiful than the already gorgeous photo. Definitely My favorite flower shop! Will be always ordering my flowers from here!
I love the low delivery charges. I would rather spend the money on the flowers than the delivery. I also loved that you sent me a photo of the flowers as I always wonder what is actually being delivered. Great Job, I will always use your company for my future orders.
I contacted Glendale florist to create a floral arrangement for a friend's birthday. I was so impressed with the level of service and the beautiful arrangement I highly recommend Glendale Florist to anyone seeking a florist for any occasion. It was so simple...I ordered the unique arrangement online and within a day I received a call to discuss my options of flowers; then about two hours before my requested delivery time I received an email with a photo of my arrangement. The flowers were delivered on-time and were a big hit with the recipient. The presentation was a WOW and met with lots of ooohhs and ahhhs. Thank you Glendale Florist!
I have not seen them but the lady I sent hem to said they were beyond beautiful. Thanks so much
Great online experience and an amazing customer service!
You are my favorite florist! Flowers were beautiful but the customer service was impeccable. I order flowers all the time from "fancy" places but you surpass them. I look forward to ordering more flowers
I live in PA and my daughter lives in LA. I wanted to use a local florist and randomly chose Glendale Florist from a Google search and after reading some reviews. We were really pleased with the lovely arrangement, the timely delivery, and the courtesy email that included a picture of the arrangement that went out. A really nice experience and one we will remember the next time flowers are called for.
The bouquet was wonderful, even better then pictured. Highly recommend.