Florists do a lot of listening. They listen to their client’s joys, sorrows and remorse. That’s what being a local florist is all about. Helping people express their emotions through your work.
Listening to your customer is an integral part of doing business. In fact, America coined the phrase “the customer is always right”, which many think is just an old saying, but actually highlights the importance of consumer behavior and adaptation. This simple concept has actually proven to take down ...Continue Reading →