BloomNation is not your typical flower website. Customer service, quality and integrity always come first. To maintain consistency within the marketplace, all florists must follow our Rules of Conduct below:
No more filling to value - All orders should be prepared with the look and temperament your customer is expecting. Your reputation depends on it.
Your pictures - No wire-service or stock photos are allowed in the marketplace. The pictures you post should be of designs you have made and not infringe on anyone’s copyright or intellectual property.
Your delivery area – Your delivery area should represent the area you are capable of hand delivering arrangements to.
No “order gathering” – BloomNation has absolutely no tolerance for order gathering. You only accept orders that you are capable of fulfilling. No wiring or reselling orders is permitted and will result in immediate removal from the marketplace.
Your customers are your customers – There is no hiding behind a middle man. Treat all of your orders as if they are from someone that has just walked into your shop. Happy customers make repeat customers.
Your customer is your responsibility – If there is an issue with an order, you are responsible for it. Florists have their customer contact information and must work directly with them. Only if no resolution can be made, will BloomNation step in and act as an intermediary.
If you know of or experience a florist that has violated any of the Florist's Rules of Conduct, please let us know at firstname.lastname@example.org. Florists that do not abide to the above rules are subject to immediate removal without written notification from BloomNation.